Lead Payment Systems Analyst

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
R&D Operations

Job Sub Function:
Clinical/Medical Operations

Job Category:
Professional

All Job Posting Locations:
High Wycombe, Buckinghamshire, United Kingdom, Prague, Czechia, Warsaw, Masovian, Poland

Job Description:

J&J is recruiting for a Lead Payment System Analyst!

Responsible for the regional management of the payment system template development and population process as it relates to clinical trial payments.

The regional lead will assist with training of staff, facilitating clear and concise communications, and assist with the resolution of contracting, payment, and study related issues pertaining to the use of the payment system.

In addition, the regional lead will provide project management and oversight to internal and external stakeholders as required and provide cross functional support to ensure proper study setup and payment execution in the payment system. 

KEY RESPONSIBILITIES:
-  Attend weekly support meetings with Data Management, Pricing, Payments, Integrated Data 

-  Services, Business Support Team, and other business partners as needed to ensure proper study setup and cross functional alignment for integrated payments. 

-  Facilitate the collection of data to provide metrics on a designated basis to management.

4 

-  Work proactively to improve processes and establish refinements that reduce cycle time, create savings, and improve efficiency. 

-  Provide specialised support to CCS and study team colleagues with complex payment system issue resolution and/or guidance, as needed. 

-  Act as regional lead point of contact for payment system issues related to payments. 

-  Assist with UAT for new payment system enhancements. 

-  Collect fully executed agreements for all sites participating in each country and populate site specific payment system visit templates, as applicable. 

-  Track and maintain status of issues, study alignments, and site-specific fully executed agreements in designated tracking system, as applicable. 

-  Attend ad hoc meetings with CCS members and business partners to review and confirm current issues, status of ongoing issues, possible resolutions, and ongoing efforts required for issue resolution. 

-  Serve as a key liaison with management on staff performance and development.

Facilitate clear and consistent communications between management and other team members.

Identify and implement process improvements.

Drive a...