Patient Services Representative (Cebu or CDO)

Are you passionate about helping others and delivering exceptional service? Join us as a Patient Services Representative and play a vital role in ensuring patients receive the care and support they need.

What You’ll Do


* Answer patient inquiries with empathy and professionalism


* Assist with billing, collections, and insurance-related concerns


* Coordinate with third parties to resolve account questions


* Conduct proactive outreach and follow-ups


* Collaborate with your team to ensure smooth operations


* Uphold confidentiality and HIPAA compliance

What We’re Looking For


* High school diploma (Associate/Bachelor’s degree preferred)


* Healthcare or customer service experience a plus


* Strong communication & interpersonal skills


* Knowledge of billing, insurance, or HIPAA is an advantage


* Organized, detail-oriented, and thrives in a fast-paced setting

Why Join Us?


* Supportive and collaborative team environment


* Make a real impact on patients’ healthcare journeys


* Grow your career in the healthcare industry