Infrastructure Analyst

Your Job

Flint Hills Resources (FHR) is expanding! FHR is seeking an Infrastructure Analyst to join our Process Control Support team in Wichita, Kansas.

In this role you will be responsible for ensuring the reliable and secure operation of IT infrastructure supporting critical plant control systems.

You will work closely with plant operations teams in the deployment, configuration, monitoring, and maintenance of systems in Process Control Network (PCN) environments.

The ideal candidate will bring their breadth of knowledge and experience to support both onsite and remote system infrastructure running in 24x7x365 environments.

Your strong conceptual, analytical problem-solving ability and your ability to collaborate with a team will be essential to your success in this role.

This role is not eligible for VISA sponsorship

What You Will Do



* Troubleshoot and resolve complex technical problems involving multiple systems, storage, and network components


* Monitor system & network performance using standard tools, creating baselines, and capacity planning


* Respond to system & network incidents according to established operating procedures


* Create and maintain documentation of system & network infrastructure, processes, configurations, etc.


* Perform move\add\change requests for system and network infrastructure


* Ensure systems are kept up to date with security patches, antivirus pattern files


* Maintain relationships with customers and peers to support both on-site and remote infrastructure


* Participate in projects involving multiple capabilities, customers and vendors


* Monitor SD-WAN performance and connectivity, serving as a coordinator between Internet Service Providers (ISPs) and customers to ensure timely issue resolution and optimal network operations

Who You Are (Basic Qualifications)


* VMware Experience


* Experience managing system and\or network infrastructure


* Willing and able to be on-call on a rotational basis (approximately once every 2 months) and to respond to calls 24/7 for emergency response


* Willingness to travel (up to 15%)

What Will Put You Ahead



* Experience in process control and\or industrial environments


* Experience with server virtualization


* Experience with Cisco and\or Fortinet infrastructure


* Experience with the following tools: Palo Alto, AWS, Starlink, Raspberry Pi, PRTG, SolarWinds, Atlassian tools, Veeam, Bomgar and\or Aveva

At Koch companies, we are entrepreneurs.

This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.

Any compensation range provided for a role is an estimate determined by available market data.

The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.

If you have questions, please speak to your recruiter about the flexibility and detail ...