Customer Experience IT Lead

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
Technology Product & Platform Management

Job Sub Function:
Functional Engineering

Job Category:
Scientific/Technology

All Job Posting Locations:
US121 NJ Raritan - 1000 Highway 202 S

Job Description:

We are seeking the best talent for a Customer Experience IT Lead within the Deliver Customer Experience development product group in the Supply Chain Technology Service Organization.

This role is located Raritan, NJ.

In order to plan and provide high-value capabilities for the important business functions of the J&J Supply Chain organizations, the Technology Services Lead will oversee a Digital Contracting area working closely with Business and Product Team for Technical Solutions and define the technical roadmap for Digital Contracting.

Major Duties & Responsibilities:


* Laison between Business and Product partners and help them shape the technical roadmap for Digital contracting area.

The focus will be pricing and contracting for Johnson & Johnson Innovative medicine.


* Identify the current-state and solution the future needs keeping with latest Technology stack in consideration,


* Lead financials to balance portfolio budget and new demand as well as identifying cost triggers within the E2E process to help identify CIPs (Cost improvements)


* Technical owner for all the applications related to pricing and contracting for Johnson & Johnson Innovative medicine and managing the environment and platform accordingly.


* Manage multiple projects and serve as a key resource on other larger projects and services as an SME with cross-functional team members.


* Develop a keen understanding of sell side contracting needs.


* Partner closely with business technology leaders and internal and external technology partners to build and support product solutions that manage over $50B in revenue.

You will apply this knowledge to improve key business outcomes.


* Ensures information security, compliance requirements (such as SOx) are met, coordinates corresponding SDLC and agile documentation activities, and participates in compliance review activities as required.


* Identify process and/or technology opportunities to drive continuous improvement.


* Lead solution development as Technology Services Lead as per project plans and service level targets by operations are met.


* Work in a team environment, effectively interacting with others and must be results oriented...