CBT Product Analyst (Manager) – Legal Work Management

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
Technology Product & Platform Management

Job Sub Function:
Technical Product Management

Job Category:
People Leader

All Job Posting Locations:
New Brunswick, New Jersey, United States of America, Raritan, New Jersey, United States of America, Titusville, New Jersey, United States of America

Job Description:

At Johnson & Johnson, we believe in blending innovation with purpose.

We’re looking for a Corporate Business Technology (CBT) Product Analyst (Manager) to join our Legal Work Management team and help craft the future of legal service delivery.

This role is a key part of our transformation journey, supporting the design, delivery, and continuous improvement of solutions built on the ServiceNow platform.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements.

While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s): New Brunswick, NJ, Raritan NJ, Titusville, NJ and Beerse, Belgium. 

Beerse, Belgium - Requisition Number: R-029189

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

If you’re passionate about solving complex problems, thrive in multi-functional teams, and enjoy turning business needs into smart, scalable solutions—this could be the role for you.

What You’ll Do

As a Product Analyst, you’ll work closely with our Technical and Business Product Owners to bring ideas to life.

You’ll help translate strategy into action by:



* Collaborating with partners to capture and refine business and technical requirements.


* Crafting clear, actionable user stories, acceptance criteria, and process flows.


* Supporting agile ceremonies including backlog grooming, sprint planning, and retrospectives.


* Analyzing data to advise product decisions and track success metrics.


* Participating in testing and validation to ensure quality and compliance.


* Monitoring platform performance and seeing opportunities for automation and optimization.


* Maintaining documentation and knowledge bases to support user enablement and product lifecycle.


* Partnering with IT, legal operations, and vendor teams to ensure seamless solution delivery.

What You’ll Bring

Education:


* Bac...