Quality Specialist (BWK)

Your Job

Georgia-Pacific Cellulose LLC is seeking a dynamic and motivated individual to join our Corporate Quality team as an experienced Quality Specialist.

This position will support the Quality Operations across Brunswick Cellulose, Alabama River Cellulose, Leaf River Cellulose, and Memphis Cellulose locations.

Our Team

The Brunswick Cellulose facility is one of the largest integrated fluff pulp mills in the country with a modern woodyard, fiberline, three paper machines, waste treatment plant, and utilities operations.

The Brunswick Cellulose Mill, located in the southeast corner of Georgia is within minutes of downtown Brunswick and about an hour from Jacksonville, FL to the south and Savannah, GA to the north.

What You Will Do


* Use written and oral communication skills to deliver claim information clearly and concisely to customers and cross-functional teams.

• Monitor claim feedback investigations to ensure timely resolution and proper documentation of events.


* Assist in researching and providing information as needed for an effective investigation.


* Submit weekly reports to track claim resolution for Operations, Logistics, and Commercial Services.


* Gather data for monthly and quarterly claim reports/presentations for the business unit.


* Prepare and report monthly Quality Metric Performance for the business.


* Monitor and enhance the Customer Feedback System, ensuring that modifications are precise and the system functions effectively for users.


* Work with Site Record Coordinator and department to ensure that Company Records are managed appropriately.


* Support the Business Unit by conducting Mill internal ISO audits.

ISO auditor training will be provided for certification.


* Able to work in and promote an effective team environment.


* Able to Communicate at all levels of the Organization.

Who You Are (Basic Qualifications)


* Demonstrates strong organizational skills, with the ability to effectively prioritize tasks and manage multiple responsibilities simultaneously.

• Strong attention to detail.


* Excellence in Microsoft Word, Excel, and PowerPoint.


* Ability to quickly learn and navigate production and operations software applications.


* Capable to produce comprehensive written documentation.


* Willing and able to challenge leadership.


* Able to travel up to 10% to address mill and customer needs.

What Will Put You Ahead


* Experience in the Pulp & Paper Industry.


* Bachelor's degree or 3 years' relative work experience in Quality or Customer Service.


* Experience in an industrial or manufacturing environment.


* Root Cause Analysis experience.


* ISO knowledge / QMS background experience.

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This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.

Any compensation range provided for a role is an estimate de...