Sr User Experience (UI/UX) Designer

Are you ready to unlock your true potential?  Join a growing and global company where you can be part of a team that fuels supply chain solutions.

Discover how you can make a big impact.

At TrueCommerce, we believe exceptional design transforms not just our products—but our customers’ supply chain success.

As a Senior UI/UX Designer, you won’t just design interfaces—you’ll design impactful and intuitive experiences that make a difference for tens of thousands of users worldwide.

This is your opportunity to own the user experience from discovery to delivery, bringing creativity, strategic thinking, and design excellence to every project.

You’ll collaborate with product managers, developers, and stakeholders across continents, using research-driven insights to transform complex workflows into simple solutions.

If you’re passionate about human-centered design and want your work to directly shape the future of global supply chain software, this is your opportunity!

This role is a hybrid (if near Columbus, OH or Pittsburgh, PA) otherwise, will be a remote opportunity. 

As a Senior UI/UX Designer you will:

Lead Discovery Efforts: 


* Lead engaging interviews and discovery sessions with stakeholders and users, uncovering their needs, pain points, and desired outcomes.


* Dig deep into industry best practices and competitor solutions to inspire innovation.


* Gather continuous feedback on designs to ensure our solutions evolve alongside user needs.


* Partner with product managers to define user problems, prioritize UX requirements, and shape the product roadmap with user insights.


* Map end-to-end customer journeys and identify friction points to improve overall product usability and adoption.


* Use product analytics and behavioral data (e.g., feature usage, drop-off rates) to continuously optimize user flows and prioritize UX improvements.

Deliver Compelling Design:


* Design user flows for complex, multi-role systems that handle large datasets or transactional workflow to be simple, intuitive, and visually appealing experiences.


* Use design thinking to advocate for the user and champion great UX across the organization.


* Drive projects from concept to launch: wireframes, prototypes, usability testing, and final designs.


* Collaborate closely with product and development teams to ensure seamless execution of your vision and ensure scalable, reusable component-based design system in partnership with engineering.


* Conduct and coordinate usability interviews to gather feedback and insights into customer needs.


* Validate your solutions with data-driven methods to test and quickly scale (concept testing, A/B testing, analytics, surveys).


* Actively participate in planning and designing of new software and updated versions and push creative boundaries, bringing fresh, modern ideas to every interaction.


* Collaborate with marketing to design and optimize digital ...