Associate CDZ CRT

Title: Associate CDZ CRT

Location: GSC BOG

Support customs operations for the Business Partner in Mexico by monitoring and following up on shipments, ensuring timely and accurate documentation processing, and handling invoice generation and verification processes.

Responsibilities include validating and updating import/export data in internal systems such as CW1, and Customs Management (CM), using reference documents from platforms.

Additionally, ensure compliance with customs regulations to avoid delays or penalties, coordinate with internal and external stakeholders to resolve issues proactively, and support continuous process improvements to enhance service quality and operational efficiency.

Key Responsibilities:


* Check documents and verify if the information is correct.


* Enter exception Codes.


* Customs Procedures for Mexico.


* Continuous improvement of process to avoid errors (QMs) working together as a team.


* Support transition activities and provide operational excellence for DGFMX.

Skills / Requirements:


* Professionals/students in Industrial Engineering, Business Administration, International Business or similar occupations.


* Excellent verbal and written communication skills & business skills in English (B2) and Spanish.


* Good level of MS Excel and other MS Office tools.


* Customer service and communication skills.


* Teamwork and autonomy

Relevant information:



* Type of Contract: Indefinite - Directly with DHL Colombia.


* Performance bonus up to 16% of salary