Experience Design Executive Director - CDAO

As an Experience Design Executive Director in Chief Data & Analytics Office, you will guide a team of talented professionals to conceptualize, structure, and detail our offerings within the broader user journey landscape.

Leveraging your expertise in experience design principles, devise and enact innovative policies and processes that elevate the user experience and resonate with our organizational strategy.

Your role involves setting quality benchmarks, managing asset delivery, and shaping the direction of product initiatives by your team.

A staunch advocate for inclusive design and accessibility, exemplify and encourage collaboration and lead your team in creating unparalleled experiences for our diverse user base.

Your expertise in interaction design positions you as an advisor to senior management on complex experience design matters, promoting a culture of collaboration and inclusivity across multidisciplinary teams.

Entrusted with significant autonomy and discretion, define the standard of quality and oversee service delivery within the User Experience Design group.

Your deep expertise in experience design will be instrumental in shaping long-term organizational strategies, fundamentally enhancing customer experiences.

CDAO is the driving force behind our firm's cutting edge AI products and services.

As a lead in our CDAO Platforms Design team, you will lead the charge in shaping the user experience for our cutting-edge Data & AI products.

Your expertise in AI technologies and user-centered design principles will be instrumental in driving innovation and ensuring our solutions meet the highest standards of usability and effectiveness.

Job responsibilities



* Direct complex, end-to-end design projects within or across domains, craft service flow diagrams and product features, wireframes, and interactive prototypes



* Collaborate with cross-functional teams to infuse user experience design principles into product development processes and ensure cohesive and inclusive experiences



* Lead a talented team responsible for the product design of data management & AI enablement products firmwide.

Develop a talent strategy and develop the team in order to address the increasing demands of AI



* Drive user research and testing initiatives to gather insights and validate design concepts



* Develop and implement user experience strategies in line with business objectives and apply your expertise in interaction design and information architecture


* Lead, mentor, and inspire a team of experience designers, fostering collaboration, and promoting professional development through coaching and performance management


* Drive innovation by staying abreast of industry trends, accessibility standards, and emerging technologies to maintain our competitive edge and user-centric approach


* Design methods to incorporate insights gained from key performance metrics, utilizing data fluency to inform decision-making and opt...