Senior Product Portfolio Operations Associate - Portfolio Management

Take on the challenge of synchronizing efforts across diverse products and interpreting operations data for growth opportunities.

Unleash your potential in a role that lets you shape change initiatives and strategize resource allocation.

As a Senior Product Portfolio Operations Associate in Operations Portfolio Management Team, you are a significant contributor to your team with a strong knowledge of analysis, optimization and integration.

You understand what it takes to bring together all the key elements of a product line and its products to ensure coordinated outcomes.

Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees.

As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions.

Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.

Job responsibilities



* Creates synergies across products to ensure successful delivery against business objectives


* Collects key inputs from across products to ensure the full product-line framework highlights our core cross-product priorities, sequencing, and trade-offs


* Calculates metrics for portfolio management operations and analyzes data for areas of opportunity


* Develops change initiative materials and change timelines


* Assists in the product-level collection strategy consisting of controls, financials, and resourcing needs

Required qualifications, capabilities, and skills



* 3+ years of experience or equivalent expertise in program management or performance optimization


* Proven ability to implement operational effectiveness initiatives


* Prior working exposure to operations of the product development life cycle and agile methodologies

Preferred qualifications, capabilities, and skills


* Proven ability to operate within matrixed, cross-functional teams, through collaboration, influence, and conflict resolution skills to achieve desired results


* Strong communication, presentation, and interpersonal communications skills with ability to develop and maintain relationships


* Prior working exposure to analytical problem solving, creativity, and attention to detail, demonstrated by the ability to make timely and sound decisions


* Demonstrated flexibility to effectively shift between strategic and detailed tactical management


* Consumer Community Banking (CCB) Operation and product management experience a plus

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad ran...