Customer Account Manager: eCommerce

Customer Account Manager: eCommerce

Job Description

You’re not the person who will settle for just any role.

Neither are we.

Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference.

Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.

In this role, you’ll help us deliver better care for billions of people around the world.

It starts with YOU.

About Us

Andrex®, Kleenex® Kimberly-Clark Professional®.

You already know our legendary brands—and so does the rest of the world.

In fact, millions of people use Kimberly-Clark products every day.

We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact.

We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity.

It’s all here for you at Kimberly-Clark.

The Role

Reporting into the Head of Sales for eCommerce, you will have full accountability for achieving sales growth, share and profitability for Amazon and Marketplace channels we can align to your career ambitions and experience level.

The Customer Account Manager in our fast-growing eCommerce Business unit is a pivotal role in accelerating growth for some of the biggest household brands in the UK


* You will be responsible for building consumer-led joint business plans that facilitate sustainable growth, for both the consumer and Kimberly-Clark.


* Through collaboration with your cross-functional team and maximising external agency partnerships, you will be developing activation plans to help unlock the category opportunities you have agreed with your customer.


* You will use data to understand, interpret and own customer/channel performance, taking a proactive approach in quickly resolving any potential challenges to achieving objectives.


* This is the ideal role for a National Account Manager looking for a new challenge, career progression opportunities at a top-tier FMCG company, or a high performing National Account Executive ready for the next step.

This is a truly exciting opportunity for someone who is passionate about progressing their career within the commercial function.

Enthusiasm for eCommerce and the broader digital space is a must where you will be part of a team responsible for driving ongoing digital transformation.

What you will bring to the team?

Outstanding individuals who are highly motivated and possess the following:

Skills & Experience        


* Strong customer focus, with ability to develop consumer-led joint strategies with Vendor Managers and AVS teams to achieve sustainable growth.


* Proven experience of successfully forging and maint...