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Join the Treasury Analytics team and drive Consumer & Community Banking's interest rate risk framework! You will be responsible for analyzing, improving, and managing interest rate risk and transfer pricing across all areas of Consumer & Community Banking's balance sheet with a key focus on the firm's $1T+ in retail deposit balances.
As a Senior Associate in Core Treasury, you must be able to operate independently to solve ambiguous problems, forging relationships across the firm to generate lasting impacts for teams outside your specific scope of direct influence.
You will be refining balance sheet strategy and assessing market and macroeconomic impacts that are key elements of our team's responsibilities.
This is a critical role with direct exposure to senior business leaders responsible for the direction of our org's balance sheet.
Job responsibilities
* Oversee Treasury Analytics: Applying foundational fixed income concepts to interest rate risk and transfer pricing management; assessing the impacts of market and macroeconomics changes on interest rate risk
* Handle Project/Stakeholder Management: Proactively building relationships and influencing colleagues at all levels; ensuring timely production of deliverables and proactively raising potential issues in a small team environment with competing priorities and high-stakes responsibilities; serving as an internal consultant to help solve some of the biggest challenges across the org
* Provide Strong Communication: Effectively delivering high quality, well-structured written presentations/memos; clearly communicating the team's work to others with finance and non-finance backgrounds; delivering clear and compelling messages to senior audiences
* Ensure Process Improvement: Leveraging existing and new sources, tools and data to continually reduce errors and increase processing speed
* Oversee Data & Analytics: Gain exposure to financial analytics that help to guide business decisions, preparing data and ensuring accurate intelligence
Required qualifications, capabilities, and skills
* 4+ years of full-time work experience, ideally in finance, investment banking, consulting or strategy in quantitatively focused roles
* Practical knowledge in financial analysis, competitive analytics and data management
* Bachelor's degree in Finance, Mathematics, Engineering, Statistics or other quantitative, analytical or financial subject areas
* Demonstrated ability to break down complex and ambiguous business problems into manageable sub-components, methodically structuring analysis to prototype solutions that deliver clear and actionable insights
* Advanced proficiency in excel with experience leveraging it to build scalable and repeatable analytical frameworks
* Working knowledge in at least one of the team's core competency areas: retail banking, deposit pricing, corporate finance, interest rate risk/fixed income, net present value, cost of cap...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-10-16 08:35:28
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Description
Description
Join our team as a Proactive Outreach Agent where you will have the opportunity to connect consumers with our Home Lending Advisors, ensuring an excellent customer experience.
This role offers a dynamic work environment, the chance to work across multiple departments, and the opportunity to facilitate the mortgage application process.
As a Consumer Originations Proactive Outreach Agent within our Specialty Sales team, you will play a pivotal role in supporting our Home Lending Advisors by managing both marketing and customer application leads.
Your passion for exceptional customer service and your drive to grow and develop will empower you to thrive in our team.
Join us in making a difference by facilitating seamless connections between customers and our expert Home Lending Advisors.
Work Schedule: Candidates must be willing and able to work schedules that support our Sales Team's operational hours, which includes an 8-hour shift between 8am and 7pm, as well as certain holidays and weekends (on rotation).
Job Responsibilities
* Efficiently manage and prioritize marketing and reactive leads, ensuring timely follow-up and transfer to Home Lending Advisors.
* Initiate contact with potential customers through marketing leads, providing information and assistance to seamlessly connect them with an expert Home Lending Advisor.
* Respond to reactive customer application leads, addressing inquiries and facilitating a smooth transition to Home Lending Advisors.
* Foster strong relationships with internal teams and customers by maintaining real-time communication and follow-up for all questions and concerns.
* Contribute to the development and refinement of internal procedures, templates, and job aids to enhance lead management efficiency.
* Partner with the Sales team to enhance lead management strategies and support overall team objectives, fostering a cooperative and dynamic work environment.
* Ensure all activities are conducted in compliance with relevant regulations and company policies.
Demonstrate a commitment to customer service by providing helpful, empathetic, and positive interactions with all potential and existing customers.
Required qualifications, capabilities and skills
* Exhibit ability to work effectively in a team environment by prioritizing support and service, partnerships, and business needs first.
* Your willingness to take on new tasks and responsibilities as business needs and capacity fluctuates.
* Ability to work in a fast-paced environment and adaptable to change.
(market fluctuations and competing priorities).
* Proficient in Microsoft Office (Outlook, Excel, Word) with the ability to work with multiple applications at the same time.
* Strong problem-solving, communication and listening skills, and pays attention to detail.
Supports a winning team culture by demonstrating helpfulness, empathy, and a positive attitude.
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2025-10-16 08:35:27
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Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in Consumer and Community Banking - Consumer Banking - Deposits 2.0 team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm.
Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams.
Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals.
With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes.
As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job responsibilities
* Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
* Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
* Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
* Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
* Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
* Work dynamically across globally diverse virtual teams to deliver strategic initiatives and projects, planning, implementing and managing proposed recommendations and programs
* Manage your own portfolio of work and develop strategic presentations for internal and external audiences.
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
* Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
* Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
* Proven track record...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-16 08:35:26
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Join us to pioneer user experience insights, shaping products that resonate with customers and end users.
Foster a culture of continuous learning as you mentor and coach junior researchers and designers and bring your thought leadership and expertise to the team.
As a Vice President of Experience Research in Consumer Banking (CB) Operations Products, you will play a pivotal role in shaping the user experience across our products and services.
Leveraging your deep expertise in research methods and user experience design, develop and execute research strategies to uncover valuable insights into the wants, needs, and abilities of our customers and end users.
Your work will provide the foundation used to inform effective product and service designs across the firm.
Apply your advanced knowledge of quantitative and qualitative methods to critically analyze the effectiveness of our existing and future designs as you collaborate with cross-disciplinary teams.
This role provides the opportunity to collaborate with Senior UX Leads, influence our product's strategic direction and focus on the future of Chase's core offerings (e.g., checking and cash management).
You will play a key role in shaping the strategic direction of our products, conducting UX research for end-to-end customer experiences, and leading research activities.
If you are passionate about UX research and thrive in a collaborative environment, we would love to hear from you!
Job responsibilities
* Design and execute comprehensive research studies to identify customer needs, preferences, and behaviors to foster product improvements and innovation
* Analyze and interpret data using advanced quantitative and qualitative methods and translate insights into actionable recommendations for enhancing user experience
* Facilitate surveys and interviews with users to gather information on user needs and desires and create user testing scenarios to further refine the product or feature based on findings
* Mentor and guide junior researchers and designers and foster a culture of continuous learning and knowledge sharing within the user experience design team
* Monitor industry trends and advancements in user experience research methodologies and incorporate innovative techniques to maintain a competitive edge in the market
* Inspire confidence and collaborate closely with a variety of internal and external stakeholders, across functions, and including product leadership and senior business executives
* Work with very senior stakeholders and provide top-executive-quality deliverables and input when needed
* Work with design, content and other researchers to identify areas where user experience research can best provide insight and impact and develop research roadmaps
* Design and lead mixed-methods research studies end to end for strategic, actionable insights
* Ensure research results are actionable and contribute directly to meeting project and ...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-10-16 08:35:25
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You are customer focused, enjoy building relationships, leading teams, and providing financial advice to your clients.
A role as a Healthcare, Higher Education and Non-Profit Relationship Executive could be a great fit for you.
As a Healthcare, Higher Education and Non-Profit (HHN) Relationship Executive, you will drive business development efforts to grow and retain profitable banking relationships with HHN clients with annual revenue sizes $150 million and above.
This role may include leading or managing a team of Commercial Bankers.
You will partner closely with credit underwriting, treasury sales, client service, administrative assistants, and other functional areas inside and outside of the Commercial Bank to deliver products and solutions to clients.
In this role, you will be expected to maintain a portfolio of your own as well.
As part of the regional coverage, travel to clients may include approximately 25% of your schedule.
Job Responsibilities:
* Champion a culture of innovation and a customer-centric mindset
* Stay up to date with industry trends to identify opportunities for innovation or strategic partnerships
* Deliver the entire firm across lines of business
* Find ways to further efficiency with existing technical infrastructure through automation while embracing the innovative opportunities offered by new technologies
* Lead specially assigned projects for the benefit of the region and national team
* May lead or manage, coach, mentor, and retain a high-performing commercial banking team
* Foster a diverse, equitable, and inclusive work environment
Required Qualifications, Capabilities and Skills:
* Typically a minimum of ten years account relationship management experience with a focus on business relationships
* Understanding of Commercial Banking products and services with knowledge of the region
* Ability to mobilize internal networks and resources
* Demonstrated experience of meeting or exceeding sales goals; proven top individual contributor
* Experience in a Commercial Bank setting, specifically leading or managing a commercial lending sales team
* Sales management and business development skills with proficiency in building and maintaining positive client relationships
* Excellent verbal and written communications skills; able to communicate clearly and concisely
Preferred Qualifications, Capabilities and Skills:
* Bachelor's degree and formal credit training preferred
* Strong technology experience; digital background preferred
* Excellent organizational skills and the ability to manage, prioritize, work under pressure, and meet tight deadlines
* Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners
* Self-directed, proactive, and creative solution and problem-solving abilities; uses sound judgment and navigates ambiguity to...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-10-16 08:35:24
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within Commercial Banking, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s) (JAVA, C++, Python, GO)
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
Preferred qualifications, capabilities, and skills
* Ability to work effectively within a global team (spread across NA, EMEA, APAC) while influencing and contributing to the build-out of Equities technology org
* Strong overall understanding of 'what's the proper way of building efficient software' - and the implications of circumventing the guardrails which are in place.
* Ability to tackle design and functionality problems independently with little to no oversight
* Experience with conducting calls, consisting of regional/team leadershi...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-16 08:35:23
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Embark on a career where innovation meets support, assisting customers with the highest quality standards and satisfaction.
As a Technology Support Senior Specialist at JPMorgan Chase in Corporate Data Center Services Team, you will be a crucial team member that uses leading best practices to provide first-line support and guidance on day-to-day technology activities.
Your role involves troubleshooting hardware, software, and technology issues within the organization.
You will maintain high levels of customer satisfaction with a focus on executing with efficiency and strive for continuous improvement in service delivery.
Job responsibilities
* Provides first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures
* Assists in the timely delivery of technology support services to internal customers, coordinate resources and activities to ensure high-quality standards and customer satisfaction
* Contributes to optimal system functionality by applying emerging knowledge of hardware components, peripherals, devices, and network expertise
* Uses problem-solving techniques, diagnostic tools, and best practices to Identify and resolve technical issues
Required qualifications, capabilities, and skills
* 6+ months of experience in providing first-contact solutions and end user support to triage and resolve issues in real-time including support for hardware, software, and networks
* Experience with live chat, incident/service request management, and runbooks for system issue resolution
* Baseline knowledge of operational management and excellence
* Proven ability to balance tasks while documenting outcomes
Preferred qualifications, capabilities, and skills
* Familiarity with troubleshooting techniques for resolving technical issues in hardware, software, and technology systems
* Ability to document issues, procedures, and root cause analysis
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-si...
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Type: Permanent Location: Orangeburg, US-NY
Salary / Rate: Not Specified
Posted: 2025-10-16 08:35:22
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Bring your experience, skills, and passion to JPMorgan Chase.
As part of Credit Risk Management, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Credit Risk Management is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Vice President within the Collections Pre Charge-off Team, you will play a pivotal role in identifying, assessing, and mitigating risks to ensure we operate within established risk parameters and achieve long-term performance goals for our cards business.
We are looking for someone who is proactive, has a passion for continuous learning and is naturally curious.
Job Responsibilities:
* Develop comprehensive analytics to measure and challenge key business initiatives and be able to independently generate solutions
* Work independently and with various teams to identify and assess performance trends, utilizing both statistical and data mining tools and quantitative methodologies
* Conduct root cause analysis to provide clear, actionable recommendations to senior leadership and various stakeholders
* Prepare and present detailed risk monitoring reports to senior management and stakeholders, ensuring clear communication of findings
* Support the development and maintenance of the company's risk management framework, ensuring compliance with regulatory requirements
* Monitor internal and external behavioral data along with public information on industry trends, regulatory changes, and credit risk management best practices to continuously improve risk management processes
Required Qualifications, Capabilities, and Skills
* Ability to logically structure and execute analyses using strong analytic, interpretive and problem solving skills
* Ability to translate complex analysis into practical solutions and create concise presentations with sound business conclusions
* Ability to present findings to various levels of management
* Ability to adapt to new tools and technologies quickly, demonstrating a proactive approach to learning and applying innovative solutions
* A Bachelor's degree or higher in a quantitative discipline (ex: Finance, Statistics, Economics, Mathematics, Operations Research, among others) and 7+ years of analytics experience
* Possess the drive to succeed, be results oriented, have high attention to detail, and independently make decisions
To be eligible for this role, you must be authorized to work in the United States.
We do not offer any type of employment-based immigration sponsorship for this role.
Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit in...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-10-16 08:35:20
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The Cybersecurity and Technology Controls (CTC) organization's objective is to ensure that JPMC is able to effectively detect, prevent, and respond to cyber threats against our technology infrastructure.
The scope of Cybersecurity includes detection and monitoring of threats and vulnerabilities, managing security incidents, and evolving our preventive infrastructure to keep ahead of the threat.
We accomplish this through strong information security leadership and active collaboration with line of business information risk managers to provide high quality security solutions and services that are focused on improving the Firm's risk posture.
The CTC Business & Technology Resiliency Lead will drive the design, development, execution, and maintenance of business impact assessments, technology and business resiliency and recovery plans for operational resilience across Cybersecurity and Technology Controls (CTC) to ensure critical business processes remain available during a disruption.
Ensuring that resiliency is designed across the life cycle of applications, thereby driving the timely and successful execution of the Recovery and Resiliency strategy.
Work closely with peers from the Cybersecurity Line of Business, Technology, and Firmwide governance to continue to drive best-in-class resilient applications.
Job Responsibilities:
* Champion the CTC Resiliency team, representing the organization in stakeholder engagements.
Develop, execute, and maintain business impact assessments, resiliency plans, and technology recovery strategies for critical business processes and applications.
* Identify and deliver on opportunities to strengthen resiliency through scrutiny of plans, open communication and by driving solutions with team members and function owners.
Partner with product leads to create and maintain resiliency documentation.
* Plan, execute, and coordinate resiliency tests (Recovery Strategy, Application and MEPC) as required by regulatory authorities and designated objectives and standards (e.g., tabletop exercises, and threat-informed scenarios) (e.g., plan remediation, testing requirements, reporting).
* Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work.
* Monitor control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance.
Monitor non-compliance and partner with application and governance team to work time-sensitive remediation steps.
* Support crisis management events, ensuring effective communication and coordination across all levels of the organization.
* Work closely with technology, business, and governance partners to identify risks, define recovery objectives, and map dependencies, including those related to cloud and distributed technologies.
* Develop and maintain robust relationships, becoming a truste...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-16 08:35:19
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Join our team as a senior quantitative analytics associate, where you'll collaborate with business partners to design innovative, automated solutions using cutting-edge technologies, driving operational efficiency in a dynamic, learning-focused environment.
As a Quant Analytics Associate Senior within DART (Data, Analytics and Reporting Team), you will play a crucial role in the DART MIS (Management Information System) setup and will be tasked with delivering effective business solutions.
You will collaborate closely with various stakeholders and management levels to ensure the delivery of the most optimal solutions.
As a member of the DART team you will leverage a broad technology suite to implement automated solutions and deliver data driven insights.
DART is poised to be the central analytics group for all functions in the CCB (Consumer and community Banking) Operations.
We are a global group with presence in US, India & Philippines.
Job responsibilities:
* Support day-to-day operations/tasks related to a functional area or business partner
* Ensure projects are completed according to established timelines
* Participate in cross-functional teams as an SME (subject matter expert)
* Assemble data, build reports/dashboards, and provide input on out of the box solutions for our business partners
* Lead and deliver complex reporting projects independently
* Identify risks and opportunities along with potential solutions in order to unlock value
* Identify, analyze, and interpret trends or patterns in complex data sets
* Innovate new methods for managing, transforming, and validating data
* Partner closely with business stakeholders to identify impactful projects, influence key decisions with data, and ensure client satisfaction
Required qualifications, capabilities, and skills:
* Minimum 5 years demonstrated experience leveraging analytics and data mining to deliver tangible business improvements
* Bachelor's degree in Business or related field (Economics, Engineering, Physical Sciences, Mathematics, Operations Research, Statistics, Computer Science)
* First-hand experience & knowledge of querying different databases & other source systems for data analysis required for reporting
* Technical knowledge and/or experience using various data visualization (e.g.
Tableau) and data wrangling tools (e.g.
Python, R, SQL, Alteryx)
* Experienced in programming with Python, knowledge of machine learning, Data lake, snowflake, AWS
* Excellent verbal and written communication skills - ability to summarize findings into concise, high level points geared towards the audience and visually depict key data and findings
* Demonstrated ability to positively interface with other departments, colleagues, senior management and external customers is required
Preferred qualifications, capabilities, and skills:
* Experience within the banking industry
* Strong attention to detai...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-16 08:35:18
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As a Recruiter in our People and Community Pod, you will ensure your clients are best positioned to attract, source and recruit top talent, both internally and externally.
Your primary responsibilities include staffing the business with quality hires, providing strategic talent acquisition solutions and proactive pipelining for future needs.
As a segment subject matter expert, you will manage the end to end recruitment lifecycle for roles within your segment.
Job Responsibilities
* Qualify new requisitions, ensuring information is accurate and job descriptions align with global guidance
* Lead requirement intake calls with hiring managers and offer guidance on the recruitment processes, controls and policies
* Proactively map talent, create, add to, and manage candidate talent pools and operate as a specialist within your market
* Source and pipeline qualified candidates through a wide variety of channels, supported by your aligned sourcing partner when required
* Evaluate (screen), interview and present qualified candidates to hiring managers
* Partner with the interview scheduling team to arrange candidate interviews with hiring teams
* Provide a positive candidate experience with frequent and timely communication throughout the recruitment process; share manager feedback and appropriately disposition candidates in real time
* Act as a subject matter expert, influencing decision making and effectively manage hiring manager and candidate expectations
* Conduct pre-offer candidate calls and take ownership of offer negotiation and management
* Liaise with hiring managers, human resources, and compensation partners to ensure appropriate offer approvals are in place
* Present to and update senior client groups on recruiting activity and manage escalations effectively
Required qualifications, capabilities, and skills
* 5+ years of experience working within a recruiter role either in-house or within a talent acquisition agency
* Experience sourcing and pipelining talent
* Demonstrate excellent client management skills
* Demonstrated ability to build relationships and deliver a first class candidate experience
* Excellent communication skills both written and verbal
* Demonstrated ability to present recruiting activity to senior clients when required
* Demonstrated ability to manage client expectations and escalations where appropriate
* Good prioritization and organizational skills with the ability to multi-task
* Demonstrated ability to work independently and as part of a wider team
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small busi...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-10-16 08:35:17
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JPMorgan Chase's (JPMC) Corporate Third-Party Oversight (CTPO) Program, part of Global Supplier Services, is responsible for developing and overseeing the framework that ensures effective use of suppliers to achieve strategic goals.
The CTPO Program covers both external third-party suppliers (TPO) and internal intra-affiliate (IAO) services, and includes Supplier Assurance Services (SAS) Governance and Risk Design.
The program also builds awareness across the firm, ensures global consistency, and manages outsourcing regulatory requirements.
As a Third Party Intelligence Lead within CTPO, you will be responsible for collecting, analyzing, and disseminating intelligence on supply chain risks to support risk management and decision-making across the firm.
You will monitor a variety of intelligence sources, identify emerging threats, and provide actionable insights to internal stakeholders.
Your work will directly support the development and execution of the Third Party Continuous Monitoring (TPCM) initiative and help ensure the firm's supply chain remains resilient against operational, cyber, and geopolitical risks.
Job Responsibilities:
* Collect, evaluate, and analyze data from multiple sources to identify current and emerging supply chain risks affecting JPMC and its suppliers.
* Produce timely intelligence reports, briefings, and alerts for business units, risk managers, and senior leadership.
* Support the continuous monitoring of third-party suppliers by identifying risk indicators and trends.
* Coordinate with business units and leaders to ensure the Third Party Intelligence capability meets evolving business needs, and facilitate the integration of intelligence insights into business processes and risk management strategies.
* Collaborate with governance, risk, and product teams to integrate intelligence findings into risk management processes.
* Assist in the development and refinement of intelligence collection and analysis methodologies.
* Respond to ad-hoc intelligence requests and provide subject matter expertise on supplier risk.
* Maintain awareness of global events, regulatory changes, and industry trends that may impact the firm's third-party ecosystem.
Required qualifications, capabilities and skills
* 3+ years of experience in intelligence analysis, risk analysis, or a related field; experience in financial services or supply chain risk preferred.
* Strong analytical and critical thinking skills, with the ability to synthesize complex information and communicate findings clearly.
* Familiarity with intelligence collection methods, open-source research, and risk assessment frameworks.
* Knowledge of IT controls, risk management, compliance practices, and financial services regulations is a plus.
* Excellent written and verbal communication skills, including the ability to prepare concise reports and briefings.
* Ability to work independently, manage multipl...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-10-16 08:35:16
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Program/Project Manager
Chase Branded Cards is seeking a Vice President-level candidate to serve as Program Manager, Small Business Product Management.
Working cross-functionally, the role will create and manage a well-defined backlog of initiatives for development of new products & features serving the needs of our customers.
Job Summary:
As the program management lead, you will ensure the right operating model, program structure, and management routines are in place to continually groom initiatives and then move them to product analysts/owners for development.
As a self-starter, you will drive the agenda and urgency to pursue progress while setting and meeting timelines.
You will provide regular updates to leadership on initiatives and provide escalation support.
You will also ensure compliance with Chase launch requirements by shepherding and gaining approvals from required committees and stakeholders.
Partnering across diverse set of teams, business groups, and product teams, you will leverage relationships to collaborate and advance business objectives.
Job responsibilities:
* Leverage existing ways of working from across Small Business Card to define and establish a management routine (including tollgates and deliverables) to vet, prioritize, and advance product segment initiatives from ideation to launch
* Collaborate across Branded Card to advance shared initiatives, identify and implement best practices, and provide data and content for leadership
* Establish and enable accountability for deliverables and timelines that support initiative development and implementation
* Guide initiatives through decisioning and inclusion on the segment & Branded Cards roadmaps
* Socialize and align key stakeholders to both common and initiative-based roadmaps & priorities
* Present periodic portfolio and roadmap reporting and updates to leadership, highlighting progress or challenges for escalation
* Empower colleagues and stakeholders though accountability and bias toward action with appropriate urgency
Required qualifications, capabilities, and skills:
* Experience beyond project management of individual efforts - this role is not a traditional project manager role, but rather the management of a large scale programs
* Proficiency with project tools such as Confluence, Jira, Jira Align, Microsoft Project, RAID logs, and status templates
* Product development and business agile experience preferred
* At least 5+ years of program management and/or business management experience, ideally in the financial services sector, with a dual focus on strategy and execution.
* Integrity and track record of driving change and proven problem solving leadership.
* Excellent communicator with strong presence and the ability to create and deliver clear and concise content
* Ability to define business tradeoffs and value; generate out-of-the-box solutions, and cut through ambiguity to drive re...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-10-16 08:35:13
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Petoskey, US-MI
Salary / Rate: Not Specified
Posted: 2025-10-16 08:35:11
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We're looking for a tech leader ready to take their career to new heights.
Join the ranks of top talent at one of the world's most influential companies.
As a Senior Lead Software Engineer at JPMorgan Chase within the Consumer and Community Banking Machine Learning Intelligence Operations, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.
Job responsibilities
* Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
* Develops secure and high-quality production code, and reviews and debugs code written by others
* Drives decisions that influence the product design, application functionality, and technical operations and processes
* Serves as a function-wide subject matter expert in one or more areas of focus
* Actively contributes to the engineering community as an advocate of firm-wide frameworks, tools, and practices of the Software Development Life Cycle
* Influences peers and project decision-makers to consider the use and application of leading-edge technologies
* Adds to the team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s) (Java, Python)
* Practical AWS cloud native experience
* Advanced knowledge of software applications and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., AI/ML, UI development, mobile development etc.)
* Ability to tackle design and functionality problems independently with little to no oversight
* Experience in Computer Science, Computer Engineering, Mathematics, or a related technical field
Preferred qualifications, capabilities, and skills
* Hands on experience with GenAI and AI Agents
* Experience with ML Engineering
* Extensive experience with Amazon Web Services (AWS), including deploying, managing, and scaling applications using services such as EC2, S3, Lambda, and RDS
* Extensive Experience with Terraform for Cloud Deployment is a big plus
* Proficiency in AWS security best practices and cost optimization strategies
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to creat...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-10-16 08:35:05
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III- DevOps / Python / AWS at JPMorgan Chase within the Corporate Sector's Risk Technology team , you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Hands-on practical experience in system design, application development, testing, and operational stability
* Proficient in coding in one or more languages : Python or Java
* Experience with data storage solutions, including SQL, NoSQL databases, data lakes, and S3.
* Experience in using cloud services like AWS EMR, EKS/ECS, EC2, Event bus and S3 for deploying and managing ML models is must to have.
* Experience with logging and monitoring tools such as Splunk, Elastic Search, Dynatrace, AppDynamics, Grafana, CloudWatch, and Datadog is needed.
* Experience with Continuous Integration & Continuous Deployment processes using tools like Jenkins and Spinnaker is required .
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Overall knowledge of the Software Development Life Cycle
* Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine lear...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-10-16 08:35:02
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Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of an innovative and dynamic environment where every day brings new challenges and opportunities.
As a Transactions Specialist I within JPMorganChase, you will be responsible for processing transactions which can include moderately complex tasks.
You will be expected to adhere to established procedures and guidelines, while maintaining production targets with accuracy.
This position offers opportunities to develop skills in critical thinking and problem solving while working under limited direct supervision, in a high efficiency workplace.
Job responsibilities
* Process and clear transactions in accordance with established procedures, ensuring accuracy and efficiency.
* Respond to customer inquiries and requests, such as balance inquiries and account maintenance, providing a positive customer experience.
* Utilize automation technologies to optimize transaction processing and account servicing.
* Refer non-standard problems to supervisor or more senior role, adhering to the protocol for non-routine issues.
* Maintain up-to-date knowledge of applicable product definitions and operating procedures, including upstream and downstream process flows.
Required qualifications, capabilities, and skills
* Baseline knowledge or equivalent expertise in transaction management, with a focus on processing, clearing, servicing, researching, and settling transactions.
* Demonstrated ability to follow prescribed instructions and procedures, with minimal variance from guidelines and protocols.
* Developing proficiency in automation technologies, with the ability to apply these to support and implement transaction optimization initiatives.
* Developing proficiency in customer experience, with an understanding of how customers interact and perceive a brand or business throughout the entire customer journey.
* Basic skills in using data analytics to spot transaction trends and improve processes, and in using digital tools for transactions.
* High school diploma or GED required.
* Physical requirements: sitting up to 95% of the time, standing up to 10% of the time, lifting up to 5% of the time and up to 50 pounds, walking up to 10% of the time.
Preferred qualifications, capabilities, and skills
* Beginner-level ability to handle conflicts in transactions and use automation to make processes more efficient.
* Basic experience collaborating with cross-functional teams to ensure accurate transaction reporting and suggest new ideas for improvement.
Schedule: Monday - Friday 7am -3:30pm and will rotate to 3 rd shift and work 11:30 pm - 8am during the months of January Thru June ( 6 months ), September, and October, - Please note for the month of April the schedule will be 7pm-7am
Shift differential: 15% when working 3 rd shift
This position may require you to work non-traditional hours...
....Read more...
Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2025-10-16 08:35:01
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Consumer & Community Banking - Wealth Management, you will play a crucial role as part of an agile team dedicated to enhancing, building, and delivering trusted, market-leading technology products with a focus on security, stability, and scalability.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Leading one or more scrum teams with ownership and accountability
* Running Production operations independently and a self suatainable model
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience in system design, application development, testing, and operational stability
* Proficient in coding in one or more languages - Java, Python
* Proficient in private and public Cloud hosted Platform - Pivotal Cloud, AWS.
In-depth knowledge is a must for AWS ECS, S3, SQS, SNS, Lambda, cloudwatch
* Experienced in SRE and Observability tools - Splunk, Dynatrace and Datadog
* Proficient in Oracle, DB2 and AW Aurora PostgressSQL Database.
Hands on experience writing SQL is a must
* Hands on experience in Software Development tools and CI/CD tools - Jenkins, Spinnaker, IntelliJ, Bitbucket
* Hands on experience in IAC (Infrastructure As Code) - Terraform
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
Preferred qualifications, capabilities, and skills
* Experience with Glue
* Experience with PySpark
* EAC (E...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-16 08:35:00
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You're a pro who wants to influence the future of technical architecture and our team is looking for people like you.
As a Senior Principal Architect at JPMorganChase within the Infrastructure Platforms, Specialty Platforms and Services, you provide ServiceNow solution architecture expertise to enhance and develop ServiceNow solutions based on modern cloud-based and SaaS technologies, as well as support the adoption of ServiceNow capabilities.
Leverage your advanced architecture capabilities and collaborate with colleagues across the organization to drive best-in-class outcomes.
You are a thought leader who will establish and lead ServiceNow solution architecture, strategy and outcomes for Digital Workflows Client Solution's strategic roadmap.
You will help lead and educate internal business and technical teams on the power and capabilities of ServiceNow to solve business problems.
In addition, you will manage and ensure adherence to the firm's security controls, policies, and procedures.
Infrastructure & Platforms, a division of Global Technology, drives innovation, resiliency and efficiency for the firm through delivery of advanced, integrated, technology solutions and services.
The ServiceNow platform is a key part of JPMorgan's strategy to transform the delivery of digital solutions.
We are seeking an experienced ServiceNow Solution Architect to drive product vision, strategy and design for Service Now capabilities.
Job responsibilities
* Advises cross-functional teams on ServiceNow capabilities to achieve target state architecture and decisions on improvements to current technologies
* Develops multi-year roadmaps aligned with business and architecture strategy and priorities; actively engages with teams and customers through discussion and visuals to convey ServiceNow fit-for-purpose solutions
* Develops secure and high-quality production code, and reviews and debugs code written by others
* Serves as a ServiceNow go-to subject matter expert; can communicate key points to tech and non-tech of different levels
* Contributes to the development of technical methods and designs for ServiceNow and integrations in line with the latest product development methodologies, including NOW Assist
* Creates durable, reusable technical designs that improve velocity and quality of output across teams and functions
* Partners closely with leadership, clients, platform architecture and Architecture Review Board, Architecture Center of Excellence, and development teams to deliver scalable solutions
* Understand the business problems and opportunities that our product line and the ServiceNow platform can resolve; provide solutions that favor out-of-box functionality vs.
customization
* Works collaboratively with Product and Platform Leads to ensure roadmaps strike the right balance between business delivery, technology enablement and operations work
* Champions the firm's culture of diversity, opportunit...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-10-16 08:34:59
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We are seeking a skilled Postgres Database Administrator to join our Jersey City team.
The ideal candidate will be responsible for the configuration, maintenance, and performance tuning of Postgres databases.
As a Lead Infrastructure Engineer at JPMorgan Chase in Corporate Sector in Relational Databases Team, you leverage your extensive expertise in infrastructure, focusing on compute, storage, and networking.
You apply technical processes within the infrastructure engineering discipline and continuously expand your technical and cross-functional knowledge beyond your primary domain of expertise.
Key responsibilities include ensuring data security, monitoring database health, and troubleshooting issues.
The candidate will collaborate with development teams to support application requirements and ensure compliance with industry standards.
Strong analytical skills and experience with database optimization are essential for this role.
Job responsibilities
* Monitor database health and performance using tools and scripts.
Troubleshoot and resolve database issues and errors.
* Analyse and optimize database performance.
Identify bottlenecks and implement solutions to improve efficiency.
* Help to plan and execute data migration projects.
Integrate Postgres databases with other systems and applications.
* Maintain documentation of database configurations, processes, and procedures.
* Work closely with development teams to support application requirements.
Provide technical support and guidance to other team members.
* Ensure databases comply with industry standards and best practices.
Stay updated with the latest PostgreSQL features and technologies.
Required qualifications, capabilities, and skills
* Formal training or certification in Infrastructure engineering concepts and 5+ years applied experience specifically around Postgree Databases
* Experience working with PostgreSQL databases.
Specifically, versions 16 & 17 with a keen interest being shown in version 18
* Experience in database design, implementation, and maintenance.
* Deep understanding of Postgres architecture and internals.
* Ability to explain technical concepts to non-technical stakeholders.
* Experience with EnterpriseDB and its software is beneficial.
* Proficiency in SQL and PL/pgSQL programming.
* Knowledge and experience with Python and understanding of modern engineering practices (SRE, DevOps, CI/CD pipelines, continuous integration) would be beneficial
* Strong database security management with knowledge of cyber security and controls
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small bus...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-10-16 08:34:57
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Westwood, US-MA
Salary / Rate: Not Specified
Posted: 2025-10-16 08:34:55
-
Are you an engaging leader who is passionate about using data to accelerate product development, drive business growth, and improve the customer experience? This is a unique opportunity for you !
As a successful Deposits Data Owner Director, you will be critical to the firm's agenda of enabling the business to drive faster innovation through the strategic use of its data, while simultaneously ensuring that data is of good quality and well-protected.
In this role, you will be accountable for all data in the Deposits product that is created, provisioned, or consumed to support strategic business objectives, advanced analytics, business operations, and reporting.
You will serve as a member of the product leadership team, collaborating with the Product Owner, design lead, and technology lead to ensure that the product delivers data in a manner consistent with the quality and safety requirements of the business.
You will also partner with their aligned Data & Analytics lead to drive increased business value through the identification of data required to support advanced analytics outcomes such as customer segmentation, personalization, and insights.
You will serve as subject matter experts, coordinating between providers and consumers to ensure business data is understood, fit for purpose, and integrated into analytics platforms.
In support of these functions, you will also be accountable for identifying and mitigating data risks throughout the data life cycle in compliance with Firmwide policies and standards.
Job Responsibilities :
* Define and execute a strategy for the development and delivery of product data to support strategic business objectives, business operations, advanced analytics, and metrics and reporting.
* Drive an excellent understanding of the data and its use within the business and across lines of business and functions, through collaborative partnerships with multiple stakeholders, including Product Owners, analytics leads, and business process owners.
Provide subject matter expertise with respect to the content and use of data in the product and associated business area.
* Identify and prioritize the scope of critical data within their product, ensuring that the prioritized data is well-documented as to its meaning and purpose, and classified accordingly with metadata to enable its understanding and control
* Support the aligned Data & Analytics lead for their product by identifying data required to be integrated into analytics platforms to support projects such as analytics, machine learning and artificial intelligence.
* Establish expectations for the required accuracy, completeness, and timeliness of data within the product, and coordinate and influence internal and partnered resources to deliver data quality requirements
* Prioritize resources to resolve identified data issues in a timely and consistent manner that maintains data consumer trust
* Direct the development of processes an...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-10-16 08:34:54
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Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a dynamic environment where every day brings new challenges and opportunities.
As a Transactions Specialist II within JPMorganChase, you will play a crucial role in processing and servicing transactions, ensuring smooth operations for all customer accounts.
Your responsibilities include handling document transactions, which may involve moderately complex tasks within a structured and supervised environment.
You will be tasked with extracting checks and remittances from envelopes, inputting data into systems, and maintaining the highest standards of production and accuracy.
Your critical thinking and problem-solving skills are essential for success in this role.
Job responsibilities
* Process and clear transactions, adhering to established routines and procedures, ensuring accuracy and timeliness.
* Handle customer inquiries and requests related to account balances and transactions, providing a positive customer experience at all touchpoints
* Escalate non-routine issues to senior team members, applying common sense and experience of similar situations to identify potential solutions.
* Contribute to innovation efforts by applying knowledge of artificial intelligence and automation to optimize transaction processes.
* Maintain up-to-date knowledge of market products and industry regulations, using this knowledge to ensure compliance in all transaction activities.
Required qualifications, capabilities, and skills
* Baseline knowledge of transaction management processes, including processing, clearing, servicing, researching, and settling transactions.
* Demonstrated ability to handle customer inquiries and requests, with a focus on providing a positive customer experience.
* Experience with escalating non-routine issues, applying common sense and experience of similar situations to identify potential solutions.
* Developing proficiency in artificial intelligence and automation, with experience applying these technologies to optimize transaction processes.
* Familiarity with market products and industry regulations, with the ability to apply this knowledge to ensure compliance in transaction activities.
* High school diploma or GED required.
* Physical requirements: sitting up to 95% of the time, standing up to 10% of the time, lifting up to 5% of the time and up to 50 pounds, walking up to 10% of the time.
Preferred qualifications, skills, and capabilities
* Familiarity or developing knowledge of automation and process optimization tools or technologies.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small...
....Read more...
Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: Not Specified
Posted: 2025-10-16 08:34:52
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-10-16 08:34:51
-
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorganChase within the Consumer & Community Banking Legal & Regulatory Controls team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Provides technical guidance and mentorship to team of 6 developers, fostering their professional growth and ensuring adherence to best practices in software development
* Facilitates knowledge sharing sessions and code reviews to enhance team skills and maintain high secure code quality
* Ensures that all team members are engaged and that discussions are productive, driving alignment on project goals and priorities
* Collaborates with stakeholders to define, prioritize, and maintain the product backlog
* Ensures user stories are well-defined and that acceptance criteria are clear, enabling the team to deliver high-quality features that meet user needs
* Organizes and participates in daily design and build discussions to promote collaboration and innovation within the team
* Encourage team to have open dialogue about architectural decisions, technical challenges, and design patterns, ensuring that solutions align with overall project objectives and technical standards
Required qualifications, capabilities, and skills
* Formal training or certification on Software Engineering concepts and 5+ years applied experience.
* 5 plus years of Java, Spring Core, Spring Boot, REST APIs, JPA (OR) Python and relevant microservices framework.
* 5 plus years JavaScript, Typescript, React and popular test framework for UI
* Proficiency in Object-Oriented Design (OOD) and Test Driven Development (TTD), with hands-on experience in test automation frameworks like Junit, Mockito, Playwright and Cucumber
* Experience in building cloud-n...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-10-16 08:34:49
