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Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in [Insert LOB and/or Sub LOB], you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm.
Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams.
Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals.
With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes.
As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job responsibilities
* Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
* Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
* Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
* Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
* Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
* Dive deep to understand customer needs and specifically challenges related to site reliability and build a product roadmap that optimizes their experiences.
* Manage multiple, sometimes competing priorities.
* Work with product, design, engineering, and operation teams to deliver the next generation of products and solutions that JPMorgan Chase Consumer and Community banking can use for Site Reliability.
* Establish mechanisms across IT and Partners to improve the customer experience.
* Distill complex and ambiguous technical problems to their core elements.
* Develop recommendations based upon data.
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
* Advanced expertise in stakeholder management, with the ability to establish productive working relationship...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-04-21 08:17:09
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Bring your Expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
Job summary
As an Associate on the Wholesale Credit Risk Product Data Governance Team, you collaborate with technology partners, subject matter experts, and stakeholders to develop and implement a comprehensive data strategy.
You help ensure data integrity, quality, and accessibility across the organization.
You will have the opportunity to drive impactful data initiatives, foster strong partnerships, and contribute to the firm's resilience and growth.
Job responsibilities
* Publish data products and assets into cloud environments
* Identify owners of data products and coordinate cloud publication
* Establish data contracts to ensure clarity and accountability, and resolve data quality issues efficiently
* Standardize data operational models for consistency across Lines of Business
* Identify and define strategic sources of data
* Automate data enrichment using systemic feeds or Large Language Models
* Define schema for data assets and publish data lineage
* Establish a robust data quality program for business and technical needs
* Monitor and report data level KPIs across products
* Address and remediate regulatory requirements with product teams
* Define ownership of data inputs, enrichment, changes, and outputs
Required qualifications, capabilities, and skills
* Bachelor's Degree in a relevant field
* 5 years of relevant work experience in Credit Risk, Data Strategy, Data Management, or Data Governance
* Strong written and verbal communication skills for executive-level communications
* Excellent organizational skills and attention to detail with strong data analysis, problem-solving, and project management skills
* Proven ability to collaborate and build strong partnerships
* Intellectual curiosity and ability to learn quickly, with a high degree of initiative and self-direction
* Experience leading cross-functional data initiatives with multiple stakeholders
* Ability to drive consensus and deliver in a matrix organization
* Experience using data and metrics to drive decisions
* Proficiency in process re-engineering
* Strong knowledge of SQL, and a good understanding of Data Modeling best practices
Preferred qualifications, capabilities, and skills
* Experience within large Financial Services firms and domain knowledge in Credit Risk
* Agentic AI knowledge for data mining
JPMorganChase, one of the oldest financial ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-21 08:17:07
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-21 08:17:05
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Join us to pioneer user experience insights, shaping products that resonate with customers and end users.
Foster a culture of continuous learning as you mentor and coach junior researchers and designers and bring your thought leadership and expertise to the team.
As an Experience Researcher in the Business Banking & Merchant Services, you will play a pivotal role in shaping the user experience across our products and services.
Leveraging your deep expertise in research methods and user experience design, develop and execute research strategies to uncover valuable insights into the wants, needs, and abilities of our small business customers and end users.
Your work will provide the foundation used to inform effective product and service designs across the firm.
Apply your advanced knowledge of quantitative and qualitative methods to critically analyze the effectiveness of our existing and future designs as you collaborate with cross-disciplinary teams.
Job responsibilities
* Design and execute comprehensive research studies to identify customer needs, preferences, and behaviors to foster product improvements and innovation
* Analyze and interpret data using advanced quantitative and qualitative methods and translate insights into actionable recommendations for enhancing user experience
* Facilitate surveys and interviews with users to gather information on user needs and desires and create user testing scenarios to further refine the product or feature based on findings
* Mentor and guide junior researchers and designers and foster a culture of continuous learning and knowledge sharing within the user experience design team
* Monitor industry trends and advancements in user experience research methodologies and incorporate innovative techniques to maintain a competitive edge in the market
* Communicate methodologies, insights, and strategic recommendations effectively to leadership and stakeholders at all levels of the organization, championing research best practices and user-centered decision-making
* Create journey maps, service blueprints, and storyboards to identify pain points, opportunities for improvement, and champion innovation in products and features
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in generative and evaluative user experience research, with a strong focus on both quantitative and qualitative research methods
* Proven ability to conduct various research techniques, such as ethnography, surveys, interviews, and advanced data analysis, to derive actionable insights for user experience design
* Demonstrated knowledge of advanced qualitative methods, with evidence of implementing findings that improved product or feature design
* Demonstrated experience in collaborating with cross-functional teams, including UX designers, product managers, and developers, to propel customer-centric decision-making and inform produc...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-21 08:17:04
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Become an integral part of the Commercial Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement.
Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As an Executive Assistant in Commercial Banking, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen and deliver flawless work output.
Your daily routine also includes interaction with various executive level internal clients across the lines of businesses.
You will need to adapt procedures, processes, and techniques to complete assignments in line with the department's activities and goals.
Job responsibilities
* Maintain complex and detailed calendars
* Manage the coordination and logistics of both internal and external meetings
* Arrange and coordinate complicated domestic and international travel
* Organize all aspects of internal and external events, including catering and transportation
* Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines
* Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
* Produce high quality emails and messages to individuals at all levels of the organization
* Maintain department documents, including current organizational charts and Executive Bio's
* Handle regular activities without prompting, and advise in advance with issues or delays
Required qualifications, capabilities, and skills
* At least five years of administrative experience
* Advanced ability to organize
* Discretion and good judgment in confidential situations, and proven experience interacting with senior management
* Strong interpersonal, written, and oral communication skills
* Strong proficiency in Microsoft Office
* Excellent telephone etiquette and ability to manage competing priorities i.e.
calendar management
Preferred qualifications, capabilities, and skills
* Experience supporting at the Managing Director level (or equivalent) or above
* College degree is a plus
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorgan Chase's review of criminal conviction history, including pretrial diversions or program entries.
Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid option
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans ove...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-04-21 08:17:01
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
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Type: Permanent Location: Riverhead, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-21 08:16:59
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Are you a skilled data professional with a passion to transform raw data into actionable insights, and a demonstrated history of learning and implementing new technologies?
As a Data Domain Architect - Sr.
Associate in the CCB Finance Data & Insights Team, you will play a key role in delivering monthly internal, external, and regulatory financial results for the Wealth Management line of business.
Responsibilities include providing operational business-as-usual (BAU) support, maintaining and enhancing data controls to ensure accuracy and compliance, and identifying opportunities to eliminate manual processes.
You will have the opportunity to utilize automation tools such as Alteryx and collaborate with Information Technology partners for system enhancements.
The role involves extracting, analyzing, and summarizing data for ad hoc stakeholder requests, as well as contributing to the modernization of our data environment by leveraging new tools and technologies related to artificial intelligence (AI).
Job Responsibilities -
* Contribute to the transformation and modernization of our data environment to serve the analytical and reporting needs of the CCB WM Finance Organization.
* Execute and take ownership of operational processes with an emphasis on accuracy and timeliness of meeting deliverables on prescribed timetables / calendars.
* Identify hidden problems and patterns in data proactively and use those insights to drive process improvements.
* Conduct detailed reconciliation of results between data systems and business intelligence tools.
* Work with IT to migrate to production the developed solutions and as an SME/escalation point for the deployed solutions.
* Provide a high level of responsiveness to ad-hoc requests, \"what-if\" scenario data analytics, and regulatory inquiries.
* Participate in requirements gathering sessions with varying levels of leadership, complete detailed project planning utilizing JIRA to record planned project execution steps.
* Partner with the Technology Team to design and deliver data domains into the Finance Data Mart that brings together essential data categories to enable the Finance function to support their analytical and reporting needs.
* Source and maintain the Financial and Operational data required to transform and maintain the Wealth Management reporting.
* Become a subject matter expert in our financial reporting platforms and support team members in becoming more proficient themselves.
Required qualifications, capabilities, and skills-
* Bachelor's degree in MIS, Computer Science, Finance, Accounting, or other related area with relevant work experience.
* 5+ years of experience in data analytics, architecture, or financial reporting systems.
* Experience with relational databases optimizing SQL to pull and summarize large datasets, report creation and ad-hoc analyses.
* Experience with business intelligence analytics and data...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-04-21 08:16:57
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Step into a pivotal role as an Associate in Finance & Business Management within the Commercial Bank, where your expertise will drive key priorities and support regional leadership.
In this dynamic position, you'll collaborate with senior leaders and cross-functional teams to shape business strategy, implement process improvements, and ensure seamless operations.
Your exceptional communication, analytical, and financial skills will be at the forefront, as you influence decisions and promote business initiatives in a highly visible role.
Leverage your hands-on experience in banking, strategy, and business development to elevate business performance and drive impactful results.
Join us in transforming the future of commercial banking through strategic partnerships and innovative solutions.
Required qualifications, skills and capabilities:
* 3+ years of relevant work experience in strategy, project management, financial analysis, business management, or sales operations
* Relationship builder with ability to forge trusted relationships with a broad range of functions, experience working in a matrixed environment
* Highly motivated and agile self-starter with excellent project management and prioritization skills
* Strong analytical and problem-solving skills with ability to analyze qualitative and quantitative information, and present conclusions concisely
* Strong attention to detail
* Excellent verbal and written communication skills with the ability to present information in differing degrees of detail and form depending on the audience
* Expertise in Excel, PowerPoint, Teams, and proficiency in CRM systems
* BA / BS degree in Business, Finance, Economics, or other related area
Preferred qualifications, skills and capabilities:
* Support and partner with regional leadership via tactical, analytic, and strategic assistance to help drive business goals
* Support regional leadership by utilizing data to create business plans and implement strategies to elevate business performance
* Identifies process improvement and efficiency opportunities and executes end-to-end to meet business objectives
* Leverages operational experience, data tools, and insights to deliver reporting packages and present business results in an effective and efficient manner
* Collaborates with cross-functional teams on national projects and executes initiatives that improve existing processes and align to commercial bank goals
* Supports business management team by tracking KPIs, monitoring progress of various projects and initiatives, and ensuring efficient management and delivery against various asks
* Prepares thorough meeting agendas, gathers necessary data and insight, and forms strategic plans for next steps
* Collects feedback from front and middle office partners, and provides business management representation in respective internal working groups
To be eligible for this role, you mu...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-04-21 08:16:55
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You are a proven leader with a passion for delivering high-quality products.
Join our innovative team and help us ensure that our products meet and exceed the needs of our customers.
As a Product Portfolio Operations Director in the Product, Experience and Technology (PXT) organization, by leading an enterprise-grade change management function that enables successful, consistent adoption of effective ways of working across a product operating model with 25K+ global team members and 100+ products.
You will lead Product Operations Change Management.
You will define and own the vision, strategy and operating model for how we plan, prioritize, pilot, scale and measure change initiatives impacting the PXT community.
You will increase value to the PXT organization by executing transformational change efforts that deliver tangible business outcomes while thoughtfully innovating change management approaches based on emerging technologies and evolving needs.
You will lead a team of change managers, establish trusted partnerships with key stakeholders and build understanding and connection with the PXT community.
Job responsibilities
* Own the enterprise change management strategy and lifecycle framework that standardizes how PXT plans, prioritizes, pilots, scales and measures change across ~25K employees
* Evolve the supporting tooling, analytics and reporting needed to provide enterprise transparency of the change agenda with clear success measures and outcomes
* Mature end-to-end processes that facilitate smooth lifecycle progression-pre-planning, rollout and monitoring-of changes that enhance the product operating model at scale
* Prioritize a persona-based approach to change planning and execution, sequencing and timing recommendations to balance organizational capacity and maximize value realization
* Establish and maintain feedback loops and monitoring mechanisms to observe adoption, identify impediments and continuously enhance solutions
* Serve as a trusted partner to those delivering and impacted by changes
* Proactively act on opportunities to address gaps, risks, blockers and evolving needs to ensure the change management approach effectively serves its intended objectives
* Improve the quantification of change initiative value, including adoption KPIs, measurable benefits realization, capacity impacts and other meaningful metrics
* Embrace emerging technologies both in functional execution and awareness of organizational shifts that require innovative, radical approaches to meet community needs
* Challenge traditional approaches to change execution, communications, training and monitoring and identify enhancements to make change enablement mechanisms more robust
* Develop team members to continually uplift skills and deliver against the requirements of a robust change agenda
Required qualifications, capabilities, and skills
* 8+ years of experience or equivalent expertise in pro...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-04-21 08:16:52
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Become an integral part of Commercial & Investment Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement.
Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As an Executive Assistant in Commercial & Investment Banking, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output.
Your daily routine also includes interaction with various executive level internal clients across the lines of businesses.
You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.
Job responsibilities
* Maintain complex and detailed calendars
* Screen incoming calls and determine the level of priority, while using caution in dispensing information
* Manage the coordination and logistics of both internal and external meetings
* Arrange and coordinate complicated domestic and international travel
* Organize all aspects of internal and external events, including catering and transportation
* Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines
* Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
* Produce high quality emails and messages to individuals at all levels of the organization
* Maintain department documents, including current organizational charts and Executive Bio's
* Handle regular activities without prompting, and advise in advance with issues or delays
* Assist in editing spreadsheets and presentations, including printing and binding, for client meetings
Required qualifications, capabilities, and skills
* At least five years of administrative experience
* Advanced ability to organize
* Discretion and good judgment in confidential situations, and proven experience interacting with senior management
* Strong interpersonal, written, and oral communication skills
* Strong proficiency in Microsoft Office
* Excellent telephone etiquette and ability to manage competing priorities i.e.
calendar management
Preferred qualifications, capabilities, and skills
* Experience supporting at the Managing Director level (or equivalent) or above
* College degree is a plus
Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a lead...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-04-21 08:16:50
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager within the Debit Product team,you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
The Debit Product is modernizing secure, seamless, future-ready debit experiences in the branch through a multi-year roadmap, partnering across LOBs to support key servicing and transaction activities (e.g., authentication, system access, communications, and forms).
We're seeking a Product Manager to lead end-to-end delivery of debit-focused authentication (biometrics, digital credentials, omni-channel) from discovery through launch, improving customer and employee journeys, driving operational efficiency across a 5,000-branch network, and adapting quickly while managing risk and changing priorities.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Partners with technology and architecture teams to define secure, scalable solution designs and ensure alignment to enterprise standards
* Leads end-to-end execution from concept to launch, including UAT readiness, go-to-market planning, and post-launch adoption measurement
* Identifies operational and experience pain points across branch journeys and prioritizes enhancements that improve efficiency and reduce friction
* Manages risks, dependencies, and trade-offs across stakeholders, ensuring timely decisions and clear communication of impacts
* Establishes product requirements and acceptance criteria, translating customer needs into actionable user stories and epics
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development ...
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Type: Permanent Location: Westerville, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-21 08:16:49
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This role is a challenge with big impact, but you were made for this.
Bring your Engineering skills and lead and manage multiple technical teams and move financial technologies forward.
As a Manager of Software Engineering at JPMorgan Chase within the Corporate - Data and Analytics team, where you will lead multiple teams and manage day-to-day implementation activities by identifying and escalating issues and ensuring your team's work adheres to compliance standards, business requirements, and tactical best practices.
Job responsibilities
* Provides guidance to immediate team of software engineers on daily tasks and activities
* Sets the overall guidance and expectations for team output, practices, and collaboration
* Anticipates dependencies with other teams to deliver products and applications in line with business requirements
* Manages stakeholder relationships and the team's work in accordance with compliance standards, service level agreements, and business requirements
* Creates a culture of opportunity, inclusion, and respect for team members and prioritizes diverse representation
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience.
In addition, demonstrated coaching and mentoring experience
* Experience leading technology projects
* Experience managing technologists
* Proficient in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
* Experience working at code level
* Experience working with AI - generative or agentic and using them in design and coding.
Preferred qualifications, capabilities, and skills
* Experience working with Java Springboot, Python, PiSpark, Mongodb, Oracle, Unix
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefi...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-04-21 08:16:49
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As a Senior Lead Software Engineer - Performance / Systems Engineer at JPMorgan Chase within the Corporate Technology - Compliance Technology team , you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology.
Job Responsibilities:
* Design, develop, and execute performance test plans and strategies to ensure applications are scalable and reliable, utilizing tools like JMeter, Grafana, and Prometheus to identify and resolve bottlenecks
* Collaborate with development and operations teams to optimize application performance and resource utilization, implementing solutions for real-time performance monitoring
* Manage containerized applications using Kubernetes and OpenShift to ensure optimal performance in cloud environments, developing shell scripts to automate testing and monitoring tasks
* Work with cross-functional teams to design and implement REST APIs, ensuring compliance with Open API Standards, while leveraging cloud tools and microservices architecture to enhance performance and scalability
* Implement deployment automation and CI/CD pipelines using tools such as Jenkins and Travis, ensuring accessibility and security compliance across all systems and applications
* Manage user authentication and authorization across multiple systems, developing automated testing platforms and unit tests to ensure code quality and performance
* Apply Agile methodologies to effectively manage and deliver performance engineering projects, proactively identifying hidden problems and patterns in data to drive improvements in coding hygiene and system architecture
* Contribute to software engineering communities of practice and participate in events exploring new and emerging technologies
* Foster a team culture of diversity, equity, inclusion, and respect, while maintaining a focus on continuous improvement and innovation
* Demonstrate strong problem-solving skills and the ability to work collaboratively in fast-paced environments, ensuring the successful delivery of high-quality software solutions
Required Qualifications, Capabilities, and Skills:
* Formal training or certification on software engineering concepts and 5+ years applied experience.
In addition, 2+ years of experience leading technologists to manage and solve complex technical items within your domain of expertise
* Bachelor's degree in Computer Science, Information Technology, or a related field, with experience in performance engineering or a similar role
* Strong understanding of programming fundamentals and proficiency in performance testing and monitoring tools like JMeter, Blaze meter, Grafana, Prometheus, and Dynatrace
* Experience with AWS/cloud computing, Kubernetes, OpenShift, and shell scripting
* Skilled in design...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-21 08:16:48
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Join J.P.
Morgan's Payments team as a Content Strategist, Vice President, and influence the end-to-end content strategy for enterprise payments help content.
In this impactful role, you will create user-focused materials that support new platform features and functionality changes, elevating user engagement through strategic content design and fostering inclusive, intuitive digital experiences.
Leverage your expertise in content strategy, UX writing, and content governance to develop and execute content plans for help articles, FAQs, and WalkMe scripts.
You'll guide content through product review, legal approval, and accessibility requirements, collaborating closely with product teams to align content with business objectives.
If you are passionate about creating engaging, user-friendly content that communicates complex concepts to a diverse audience, this is your opportunity to make a meaningful impact in a fast-paced, regulated environment.
Be a key driver of digital transformation-help us deliver clear, accessible, and effective support experiences that empower our clients and shape the future of payments.
Job Responsibilities
* Develop and implement content design strategies for help content, ensuring alignment with business requirements and user experience goals
* Create clear, accurate, and user-focused content for new and updated platform features, including help articles, FAQs, WalkMe content, and in-product messaging
* Apply content standards, style guidelines, and brand voice consistently across all materials
* Collaborate with product teams to understand upcoming functionality changes and their impact on content requirements
* Guide content through product review, legal approval, and accessibility requirements, ensuring compliance with internal standards and regulatory requirements
* Incorporate user feedback and best practices into content development for continuous improvement
* Participate in the controls process to ensure compliance with internal standards and regulatory requirements
* Ensure accessibility and inclusivity standards (WCAG compliance) are met across all published materials
* Partner with production specialists to ensure seamless content deployment and troubleshoot issues as needed
Required Qualifications, Capabilities, and Skills
* 5+ years of experience in content strategy, UX writing, or digital content management
* Demonstrated expertise with content management systems and digital adoption platforms
* Strong understanding of content governance, compliance requirements, and accessibility standards
* Excellent writing, editing, and communication skills
* Experience managing content localization and translation workflows
Preferred Qualifications, Capabilities, and Skills
* Experience in financial services or regulated industries
* Knowledge of WCAG 2.1 AA accessibility standards
* Familiarity with content design systems and d...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-21 08:16:46
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Join our dynamic team to innovate and drive technology advancements, contributing to significant business growth and client success.
As a Technical Project Manager III in Commercial & Investment Bank - Securities Service Technology Project Execution team, you will help lead complex technology projects and programs that promote business goals and create value for clients, employees, and stakeholders.
Applying a broad knowledge of technical principles, practices, and theories is essential to developing innovative solutions, along with leveraging analytical reasoning and adaptability skills to navigate through ambiguity and change.
Your strong communication abilities will enable you to effectively collaborate with cross-functional teams and manage stakeholder relationships, ensuring alignment on project objectives and governance.
By optimizing resources and managing risks, you will contribute to the successful delivery of high-impact projects that shape the future of the firm.
As a member of Securities Service Technology Project Execution team, you will execute projects on modernization and AWS cloud adoption.
You will work with application development, Global Technology Infrastructure team, SRE / Production Management, Information Security Management, Engineer & Architects, and cross-functional teams to deliver on project requirements.
Job responsibilities
* Develop and execute end-to-end project plans that translate technical and operational objectives into clear scope, milestones, resourcing, and timelines.
* Drive delivery across multiple concurrent projects, prioritizing work and unblocking teams to achieve measurable outcomes.
* Identify and mitigate delivery, technology, and operational risks by implementing actionable risk management strategies.
* Maintain a portfolio of projects and operational risk metrics, including key risk indicators aligned to cybersecurity, vulnerability, recovery, resiliency, and capacity.
* Monitor dashboards and reporting to surface trends, escalate issues, and drive corrective actions with partner teams.
* Writes clear, evidence-based investigations and status updates that support governance and monthly leadership reviews.
* Partners with application development, infrastructure, site reliability and production management, and information security to deliver infrastructure and application requirements.
* Facilitates modernization efforts that improve how applications are designed, managed, and operated, including cloud adoption initiatives.
* Tracks project costs and progress for hardware and software upgrades, ensuring transparency of delivery and spend.
* Influences stakeholders and decision makers to resolve trade-offs, adapt plans, and maintain alignment to goals and controls.
* Supports evaluation of relevant platforms, tools, and vendor products to enable effective implementation decisions.
Required qualifications, capabilities, and skills
* 3...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-04-21 08:16:43
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Embark on a rewarding and challenging career as a Business Analysis Associate II with our dynamic team.
You'll have the opportunity to make a significant impact by supporting process improvements, key initiatives and expanding your creative skills in a supportive and collaborative environment.
Join us and contribute to our mission while advancing your career.
As a Servicing Communications Leader, you will lead the planning, rollout, and success tracking of the new Self Service capabilities.
You will partner with Product, Technology, Servicing, Legal, Risk, and users of the tool to set timelines, confirm readiness, and keep launches moving smoothly.
Using existing analytics, you will monitor key measures like adoption, usage, task completion, containment/deflection, and call driver reduction, then turn those findings into clear actions that improve outcomes.
You will run small pilots, gather feedback from customers and colleagues, spot gaps or blockers, and drive quick fixes to keep momentum.
You will work independently with minimal direction, move fast, and manage multiple initiatives at once.
You will also create executive-ready PowerPoint presentations that tell compelling "customer stories," highlight progress, and explain next steps so leaders and partners stay aligned as Self Service grows.
Job responsibilities
* Own end-to-end launch plans, milestones, go/no-go criteria, cutover/backout, and post-launch stabilization.
* Define success metrics upfront and ensure customer-safe, compliant releases.
* Align timelines and readiness with Product, Tech, Servicing, Legal, Risk
* Keep launches on track and clear roadblocks quickly
* Track adoption, usage, task completion, deflection, and call drivers.
* Turn data into actions that boost self service and reduce call
* Run small pilots, gather feedback, and ship quick fixes
* Create clear, executive-ready PowerPoint updates with customer stories
* Juggle multiple workstreams and work independently
* Present to senior leaders and influence outcomes
Required qualifications, capabilities, and skills
* PowerPoint storytelling: build executive-ready decks that weave data into clear narratives (customer story, insights, actions, impact).
* Strong communicator and presenter; crisp updates for leadership and partners.
* Experience leading cross-functional product or CX launches.
* Data-driven: comfortable reading metrics and building basic dashboards
* Organized project manager who moves fast and sets priorities.
* Skilled at partnering with Product, Tech, Servicing, Legal, and Risk.
* Familiar with contact center metrics (adoption, containment, call drivers)
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers...
....Read more...
Type: Permanent Location: Elgin, US-IL
Salary / Rate: Not Specified
Posted: 2026-04-21 08:16:43
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As a Vice President within the Fraud Strategy Team, you will be responsible for designing and validating fraud strategies, capabilities, and processes including working with Product, Technology and Operations teams.
Your role will require a deep understanding of the business, data analysis to understand root causes, and the use of analytics to design and implement solutions.
You will play a pivotal role in promoting end-to-end solutions that mitigate risks while balancing minimization of revenue loss, operating costs, and customer impacts.
Job responsibilities:
* Monitoring authentication risks in non-digital channel of IVR, call center & branch and fraud attack trends to identifying tactical and strategic responses to minimize customer and bank exposure.
* Collaborating with product, operations, technical and analytics teams to develop and prioritize initiatives and resources to maximize existing capabilities.
* Taking ownership of the ATO and authentication related fraud loss categories to ensure a clear plan is place to minimize overall fraud loss expenses
* Regularly monitor fraud trends and customer frictions to identify opportunities to improve fraud strategy performance
* Leverage internal and external data sources and advanced analytic tools to drive accurate fraud detection
* Stay on top of the industry trends and adopt industry best practices
* Drive concise and effective oral and written communications with internal and external partners at different levels
* 7+ years of experience in risk management/data analytics.
Relevant fraud experience preferred
* Strong knowledge of programming language like SAS, SQL
* Proven ability to collaborate and build strong partnerships.
* Ability to think strategically to come up with a vison for areas of responsibility, drive execution to balance short-term vs long-term solutions
* Experience delivering recommendations to management, strong ownership and accountability to drive and execute initiatives
* Strong communication skills with the ability to communicate effectively and strategically to senior leaders and key stakeholder
* Demonstrated strong curiosity to learn and attention to details to drive analytical and execution quality
Required qualifications, capabilities, and skills:
* 7+ years of experience in risk management/data analytics.
Relevant fraud experience preferred
* Strong knowledge of programming language like SAS, SQL
* Proven ability to collaborate and build strong partnerships.
* Ability to think strategically to come up with a vison for areas of responsibility, drive execution to balance short-term vs long-term solutions
* Experience delivering recommendations to management, strong ownership and accountability to drive and execute initiatives
* Strong communication skills with the ability to communicate effectively and strategically to senior leaders and key stakeholder
* De...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-04-21 08:16:41
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Palm Springs, US-CA
Salary / Rate: Not Specified
Posted: 2026-04-21 08:16:39
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Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Technology Operational Risk Management Lead with Compliance, Conduct and Operational Risk (CCOR), you will be responsible for independent oversight of technology, data, and cybersecurity operational risk management practices within the Consumer and Community Banking (CCB) line of business.
Your core responsibilities will include conducting risk assessments and control evaluations; collaborating with CCB Technology, Technology Risk Control, and CCB Business Operational and Compliance Risk teams; developing data-driven approaches that leverage agentic AI and advanced analytics for risk identification and control assessment; and engaging extensively with technology and business stakeholders.
You will report into the Technology & Cyber Operational Risk Officer for Consumer and Community Banking (CCB).
Job Responsibilities
* Understand key processes and controls performed within Consumer and Community Banking Technology
* Perform independent Technology, Data, & Cybersecurity risks assessments on Consumer and Community Banking Technology
* Manage identified risks using firm's Operational Risk Management Framework
* Assess emerging risks as part of strategic business risk reviews, analysis of regulatory and market developments, New Business Initiative Approvals, and review of external operational risk events for your CCB products coverage.
* Develop and assess KPIs / KRIs related to these risks through effective monitoring activities.
* Partner and advise internal 2LoD teams of thematic control deficiencies and observations.
* Manage book of work assessments impacting CCB and produce weekly status updates.
* Participate in firm-wide global initiatives to analyze impact to the firm.
* Leverage modern risk identification techniques, including scenario analysis, threat modeling, and agentic AI for automated risk investigation and monitoring.
Required Qualifications, Capabilities and Skills
* 7+ years of experience with infrastructure/application architecture.
* 5 + years in a senior technology role (engineering, operations, or strategic planning).
* 2+ years of data architecture or data governance role
* Demonstrate ability to understand complex technical systems, the business processes they support, and synthesize the corresponding risks and controls.
* Strong technical background in data related technologies.
* Experience with AI/ML tools and platforms; understanding o...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-21 08:16:35
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Manager of Software Engineering at JPMorgan Chase within the Consumer and Community Banking, Consumer Card Technology team, you serve in a critical leadership role by delivering advanced technology solutions as an individual and as a technical coach and mentor to a team of highly-skilled and motivated software engineers.
As an expert in your field, you are responsible for critical technology solutions across multiple technical areas within the Card Authorizations team in support of the firm's business objectives.
Job responsibilities
* Provides guidance to the immediate team of software engineers on daily tasks and activities to execute creative software solutions, including design, development, and technical troubleshooting, with the ability to think beyond routine or conventional approaches.
* Develops secure high-quality production code and sets the overall guidance and expectations for team output, practices, and collaboration
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Anticipates dependencies with other teams and leads evaluation sessions with external vendors and internal teams to drive outcome-oriented designs and ensure applicability within existing systems and information architecture.
* Manages stakeholder relationships and the team's work in accordance with compliance standards, service level agreements, and business requirements
* Creates a culture of diversity, opportunity, inclusion, and respect for the team members
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5 years of applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s)- Java
* Hands-on experience with AWS cloud services (e.g., EC2, S3, Lambda, RDS, etc.).
* Experience designing, developing, and deploying scalable applications in cloud environments.
* Familiarity with microservices architecture and RESTful API development is needed .
* Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
* Experience with modern monitoring and logging tools (e.g., DataDog, Dynatrace, Splunk).
* Ability to collaborate effectively with cross-functional teams, including product, QA, and operations.
* Experience with software development best practices, including code reviews, testing, and CI/CD pipelines.
Preferred qualifications, capabilities, and skills
* Experience in architecting large-scale, distributed systems.
* Ability to drive technical strategy and influence engineering best practices across teams.
* Strong st...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-04-21 08:16:33
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
* Reading and speaking in both English and Russian is required for this role.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, ...
....Read more...
Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-21 08:16:31
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Union, US-NJ
Salary / Rate: Not Specified
Posted: 2026-04-21 08:16:29
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Bexley, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-21 08:16:28
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Job description:
You are passionate about the travel industry, enjoy problem-solving, and share our common goal: to help our customers plan and book luxury travel with ease.
Join Chase Travel and help us build the future of travel while taking your career to new heights!
As a Travel Advisor, you will support both internal and external customers with questions related to travel reservations and more complex situations.
Demonstrating problem-solving skills and functioning as a service specialist, you will take the necessary steps to recognize, research, and resolve issues through diagnosis and discussion of a particular problem with a focus on delivering service excellence.
You will proactively work with external providers to negotiate an appropriate resolution and to minimize costs in a timely manner, while ensuring a seamless customer experience.
Job responsibilities:
* Respond to customer inquiries related to travel arrangements and resolve issues by focusing on short-term and long-term fixes by being the company and customer advocate and focusing on root-cause resolution tactics
* Collaborate with internal teams to troubleshoot, learn, and deliver timely resolutions holding a high regard for accuracy
* Maintain a knowledge of all client programs, products, and procedures and support various on-line booking tools and knowledge of multiple websites
* Effectively negotiate with vendors and external customers to reach an acceptable resolution for all parties including issues with loyalty points, redemptions, program exceptions, waiving of fees, etc.
* Maintain high levels of call quality based on outlined criteria; maintain appropriate level of confidentiality regarding information shared and observed.
Keep immediate supervisor fully informed of all issues or unusual matters of significance and take prompt corrective action where necessary or provide suggestions for alternative courses of action
* Assist other Travel Advisors with questions on a real-time basis related to traveler policies and different booking applications, coaching Advisors on best practices to service all customers; monitor and manage agent errors, escalations, and customer exceptions, and update the information in a database used for tracking purposes
* Provide a professional level of energy and enthusiasm as well as favorable working relationships when partnering with internal and external customers and all departments to result in increased quality and customer service levels
Required qualifications, capabilities, and skills:
* High School Diploma or equivalent
* Two or more years of experience in the travel industry to include intermediate to advanced knowledge/proficiency of the Global Distribution System (GDS) and/or other technology platforms including self-booking tools
* Demonstrate effective communication and interpersonal skills to effectively manage internal and external customer issues.
* Working knowled...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-04-21 08:16:27
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Bring your expertise to JPMorganChase.
As part of Risk Management and Compliance,you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Strategic Analytics Associate, y our role will require a deep understanding of the problem universe, data analysis to understand root causes, and the use of analytics to design and implement solutions.
You will play a pivotal role in promoting end-to-end solutions that mitigate risk while balancing the minimization of revenue loss, operating costs, and customer impacts.
Job Responsibilities
* Develop and Implement end-to-end strategies to mitigate the credit abuse loss
* Monitor strategies to identify emerging attacks and trends and make changes to strategies in response
* Perform large loss case review to identify opportunity in the gap
* Collaborate with Operation team to enhance the credit abuse treatment
* Collaborate with various stakeholders which includes operations, Business GMs, Credit risk team and broader partner in driving initiatives.
* Provide support to senior leadership by delivering actionable insights and identifying opportunities for improvement within fraud portfolios
Required qualifications, capabilities, and skills
* MS degree and 3 years Risk Management or other quantitative experience or a BS degree and minimum 5 years Risk Management or other quantitative experience
* Background in statistics, econometric, or other quantitative field
* Advanced understanding of SAS, SAS Enterprise Miner, or other decision tree software
* Ability to query large amounts of data and transform the raw data into actionable management information
* Familiarity with risk analytic techniques
* Strong analytical and problem-solving abilities
* Strong written and oral communication skills
* Experience delivering recommendations to management
Preferred qualifications, capabilities, and skills
* Experience in credit cards or financial services or risk management
* Working knowledge of detection & mitigation practices for fraud
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and locati...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-04-21 08:16:23
