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Description & Requirements
Maximus is seeking a IT Principal Solution Architect.
The candidate will be a Lead for solution architecture and estimation with a focus on business process and technical services domain.
The candidate is expected to work across the opportunity lifecycle and own the top-down estimate as a component of prize to win and competitive solutioning efforts including supporting Blackhat reviews.
The candidate should have experience with USS (US State) and Federal proposal processes including competitive reviews, estimation, pricing, and compliance.
The candidate must have a can-do attitude and be a go-getter when it comes to innovative approaches to solution and estimation.
This is a remote position.
Essential Duties and Responsibilities:
- Design and develop specific solutions leveraging technologies and design practices that enable a scalable, extensible and flexible solution.
- Develop and provide presentations and demonstrations of technology solutions to both internal and external stakeholders as needed.
- Extend and partner with internal/external resources to identify and contribute to continuous improvements of open source projects across multiple open source technologies/projects.
- Engage with internal teams to understand and architect technical solutions, facilitate solutions design and manage implementations.
- Collaborate with delivery teams to ensure solutions can be effectively implemented by operations teams.
- Mentor Solution Architects and integrate contributions across the team.
Provide guidance, coaching, and training to technical employees across the company.
- Interface with pricing and delivery teams to ensure solution viability and cost realism.
- Lead major solution components or technical volumes as part of a capture team.
- Translate client requirements into viable solution elements and architecture views.
- Lead large complex initiatives of strategic importance to the organization, which involve large cross-functional teams.
- Work closely with business leaders, customers, or other stakeholders to understand priorities and constraints.
Facilitate collaboration across organizations and act as a bridge between technical teams and non-technical stakeholders.
- Work directly with customers to understand their needs and design tailored solutions.
Build trust and credibility through consistent delivery and transparency.
- Help guide teams through technology transitions.
Support training and adoption efforts to ensure successful implementation.
- Review, guide and support RFIs, RFPs and RFQs, response development including writing of whitepapers and concept development.
- Provide technical solution support during proposal process, to include technology stack, solution architecture, and implementation methodology.
Job-Specific Minimum Requirements:
- Bachelor's degree in relevant field of study.
- 10+ years of relevant professional experience required.
- Additional years of relevant experienc...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-01-19 07:23:09
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Description & Requirements
Maximus is seeking a IT Principal Solution Architect.
The candidate will be a Lead for solution architecture and estimation with a focus on business process and technical services domain.
The candidate is expected to work across the opportunity lifecycle and own the top-down estimate as a component of prize to win and competitive solutioning efforts including supporting Blackhat reviews.
The candidate should have experience with USS (US State) and Federal proposal processes including competitive reviews, estimation, pricing, and compliance.
The candidate must have a can-do attitude and be a go-getter when it comes to innovative approaches to solution and estimation.
This is a remote position.
Essential Duties and Responsibilities:
- Design and develop specific solutions leveraging technologies and design practices that enable a scalable, extensible and flexible solution.
- Develop and provide presentations and demonstrations of technology solutions to both internal and external stakeholders as needed.
- Extend and partner with internal/external resources to identify and contribute to continuous improvements of open source projects across multiple open source technologies/projects.
- Engage with internal teams to understand and architect technical solutions, facilitate solutions design and manage implementations.
- Collaborate with delivery teams to ensure solutions can be effectively implemented by operations teams.
- Mentor Solution Architects and integrate contributions across the team.
Provide guidance, coaching, and training to technical employees across the company.
- Interface with pricing and delivery teams to ensure solution viability and cost realism.
- Lead major solution components or technical volumes as part of a capture team.
- Translate client requirements into viable solution elements and architecture views.
- Lead large complex initiatives of strategic importance to the organization, which involve large cross-functional teams.
- Work closely with business leaders, customers, or other stakeholders to understand priorities and constraints.
Facilitate collaboration across organizations and act as a bridge between technical teams and non-technical stakeholders.
- Work directly with customers to understand their needs and design tailored solutions.
Build trust and credibility through consistent delivery and transparency.
- Help guide teams through technology transitions.
Support training and adoption efforts to ensure successful implementation.
- Review, guide and support RFIs, RFPs and RFQs, response development including writing of whitepapers and concept development.
- Provide technical solution support during proposal process, to include technology stack, solution architecture, and implementation methodology.
Job-Specific Minimum Requirements:
- Bachelor's degree in relevant field of study.
- 10+ years of relevant professional experience required.
- Additional years of relevant experienc...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-01-19 07:23:09
-
Description & Requirements
Maximus is seeking a IT Principal Solution Architect.
The candidate will be a Lead for solution architecture and estimation with a focus on business process and technical services domain.
The candidate is expected to work across the opportunity lifecycle and own the top-down estimate as a component of prize to win and competitive solutioning efforts including supporting Blackhat reviews.
The candidate should have experience with USS (US State) and Federal proposal processes including competitive reviews, estimation, pricing, and compliance.
The candidate must have a can-do attitude and be a go-getter when it comes to innovative approaches to solution and estimation.
This is a remote position.
Essential Duties and Responsibilities:
- Design and develop specific solutions leveraging technologies and design practices that enable a scalable, extensible and flexible solution.
- Develop and provide presentations and demonstrations of technology solutions to both internal and external stakeholders as needed.
- Extend and partner with internal/external resources to identify and contribute to continuous improvements of open source projects across multiple open source technologies/projects.
- Engage with internal teams to understand and architect technical solutions, facilitate solutions design and manage implementations.
- Collaborate with delivery teams to ensure solutions can be effectively implemented by operations teams.
- Mentor Solution Architects and integrate contributions across the team.
Provide guidance, coaching, and training to technical employees across the company.
- Interface with pricing and delivery teams to ensure solution viability and cost realism.
- Lead major solution components or technical volumes as part of a capture team.
- Translate client requirements into viable solution elements and architecture views.
- Lead large complex initiatives of strategic importance to the organization, which involve large cross-functional teams.
- Work closely with business leaders, customers, or other stakeholders to understand priorities and constraints.
Facilitate collaboration across organizations and act as a bridge between technical teams and non-technical stakeholders.
- Work directly with customers to understand their needs and design tailored solutions.
Build trust and credibility through consistent delivery and transparency.
- Help guide teams through technology transitions.
Support training and adoption efforts to ensure successful implementation.
- Review, guide and support RFIs, RFPs and RFQs, response development including writing of whitepapers and concept development.
- Provide technical solution support during proposal process, to include technology stack, solution architecture, and implementation methodology.
Job-Specific Minimum Requirements:
- Bachelor's degree in relevant field of study.
- 10+ years of relevant professional experience required.
- Additional years of relevant experienc...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-01-19 07:23:08
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Description & Requirements
Maximus is currently hiring an onsite Senior Program Director in Jefferson City, MO to lead a large-scale state Health & Human Services contact center.
In this role, you'll have full ownership of program performance, financial results (P&L), compliance, and client delivery across a 500+ FTE CCaaS/contact center environment, supporting Medicaid and state HHS programs.
If you have proven experience managing government enrollment contact centers, a strong understanding of Medicaid eligibility, experience leading full life-cycle projects, and a track record of financial and operational success, we encourage you to apply.
This position is contingent upon contract award.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Job Description
Essential Duties and Responsibilities:
- Oversee and manage the Project's financial performance, including budgeting, forecasting, and analyzing profit and loss statements to ensure financial targets are met and profitability is maintained.
- Ensure program operations comply with all applicable requirements of the contract, as well as state and federal regulations.
- Ensure established goals and objectives support the overall project strategies.
- Oversee all project administrative operations including budget, financial controls, and human resources.
- Plan, develop, and schedule priorities for achieving operational and performance goals.
- Review management, productivity, and financial reports and studies to ensure program objectives are met.
- Participate in internal audits, research studies, forecasts, and modeling exercises...
....Read more...
Type: Permanent Location: Jefferson City, US-MO
Salary / Rate: Not Specified
Posted: 2026-01-19 07:23:08
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Description & Requirements
Maximus is seeking an entry level, Junior Linux System Administrator to support the administration, security, and automation of our Linux server environment.
This role is ideal for recent graduates or early-career IT professionals with foundational Linux experience and a strong interest in systems administration and DevOps practices.
The position provides hands-on exposure to RHEL, Ansible, VMware, Kubernetes, Docker, OS patching, Java applications, SolarWinds, Splunk, and log aggregation.
Mentorship and opportunities to contribute to enterprise patching, monitoring, and automation initiatives are included.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Assist in administering Linux (RHEL based) server environments, including provisioning, configuration, and basic troubleshooting.
- Perform OS security patching and vulnerability remediation while following approved change management procedures.
- Support configuration management initiatives using Ansible, including developing and testing playbooks with Molecule.
- Assist with virtualization and server lifecycle operations in VMware vSphere environments.
- Participate in container platform tasks involving Docker and Kubernetes.
- Support monitoring and observability platforms, including SolarWinds.
- Contribute to deploying and supporting Java based application environments and related backend services, such as tomcat, coldfusion.
- Participate in CI/CD processes involving Git workflows, build automation, and deployment pipelines.
- Participate in developing automated tasks utilizing API's.
- Maintain system configuration documentation and contribute to SOPs and internal knowledge resources.
- Assist with incident troubleshooting, documenting findings, and supporting senior staff with root cause analysis efforts.
Job-Specific Minimum Requirements:
- Technical degree (B.S.) in Computer Science, Information Technology, or a related field (recent graduates encouraged).
- 1+ years of related work experience required.
- Foundational experience with Linux administration, scripting, and basic automation.
- Due to federal requirements, candidates must provide proof of United States Citizenship to be considered.
- Must be qualified to receive Public Trust, high level clearance
- Must be located around the Morrisville, North Carolina area and able to commute to the on-site location.
- Exposure to modern infrastructure and operations tools (Any combination is acceptable; full proficiency is not expected at entry level.), such as:
- Automation & OS: Ansible, RHEL, Ubuntu, Debian, Rocky
- Virtualization & Containers: VMware, Docker, Kubernetes
- Monitoring & Observability: SolarWinds, Prometheus, Grafana
- Applications & Logging: Java/Tomcat, Splunk, Vector
Technical Skills & Certifications:
- Linux System Basics (Ubuntu, Debian, Rocky, RHEL): Familiari...
....Read more...
Type: Permanent Location: Morrisville, US-NC
Salary / Rate: Not Specified
Posted: 2026-01-19 07:23:08
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Description & Requirements
Maximus is seeking an experienced Senior Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions.
This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.
The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.
This is a remote position.
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Gov...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-01-19 07:23:07
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Description & Requirements
Maximus is seeking an experienced Senior Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions.
This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.
The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.
This is a remote position.
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Gov...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-01-19 07:23:07
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Description & Requirements
Maximus is seeking an experienced Senior Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions.
This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.
The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.
This is a remote position.
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Gov...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-01-19 07:23:07
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Description & Requirements
Maximus is seeking an experienced Senior Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions.
This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.
The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.
This is a remote position.
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Gov...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-01-19 07:23:06
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Description & Requirements
Maximus is seeking an experienced Senior Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions.
This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.
The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.
This is a remote position.
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Gov...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-01-19 07:23:06
-
Description & Requirements
Maximus is seeking an experienced Senior Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions.
This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.
The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.
This is a remote position.
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Gov...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-01-19 07:23:06
-
Description & Requirements
Maximus is seeking an experienced Senior Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions.
This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.
The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.
This is a remote position.
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Gov...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-01-19 07:23:05
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Description & Requirements
Maximus is seeking an experienced Senior Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions.
This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.
The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.
This is a remote position.
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Gov...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-01-19 07:23:05
-
Description & Requirements
Maximus is seeking an experienced Senior Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions.
This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.
The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.
This is a remote position.
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Gov...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-01-19 07:23:05
-
Description & Requirements
Maximus is seeking an experienced Senior Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions.
This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.
The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.
This is a remote position.
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Gov...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-01-19 07:23:04
-
Description & Requirements
Maximus is seeking an experienced Senior Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions.
This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.
The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.
This is a remote position.
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Gov...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-01-19 07:23:04
-
Description & Requirements
Maximus is seeking an experienced Senior Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions.
This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.
The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.
This is a remote position.
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Gov...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-01-19 07:23:04
-
Description & Requirements
Maximus is seeking an experienced Senior Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions.
This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.
The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.
This is a remote position.
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Gov...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-01-19 07:23:04
-
Description & Requirements
Maximus is seeking an experienced Senior Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions.
This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.
The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.
This is a remote position.
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Gov...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2026-01-19 07:23:03
-
Description & Requirements
Maximus is seeking an experienced Senior Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions.
This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.
The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.
This is a remote position.
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Gov...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-01-19 07:23:03
-
Description & Requirements
Maximus is seeking an experienced Senior Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions.
This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.
The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.
This is a remote position.
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Gov...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-01-19 07:23:03
-
Description & Requirements
Maximus is seeking an experienced Senior Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions.
This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.
The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.
This is a remote position.
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Gov...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2026-01-19 07:23:02
-
Description & Requirements
Maximus is seeking an experienced Senior Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions.
This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.
The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.
This is a remote position.
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Gov...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-01-19 07:23:02
-
Description & Requirements
Maximus is seeking an experienced Senior Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions.
This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.
The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.
This is a remote position.
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Gov...
....Read more...
Type: Permanent Location: Columbia, US-SC
Salary / Rate: Not Specified
Posted: 2026-01-19 07:23:02
-
Description & Requirements
Maximus is seeking an experienced Senior Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions.
This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams.
The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives.
This is a remote position.
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Gov...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-01-19 07:23:01
