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Quality Engineer II - Aerospace Manufacturing
If you would love to be part of a company that is poised for substantial growth with opportunities for advancement then working for CPP and its subsidiaries may be the right fit for you! We have multiple facilities in Albany, OR and are a world class supplier of titanium components and castings for the aerospace industry.
If you are selected to join our team you will enjoy benefits such as quarterly bonus, medical, dental, vision, 401(k), company paid life insurance, and other great benefits!
Primary Purpose:
The Quality Engineer is responsible for driving quality forward by effective communication both internally and externally.
Duties and Responsibilities:
* Responsible for maintaining configuration control documentation through contract review and blueprint/specification control.
* Works independently.
Manages Multiple customer accounts including OEM's and sub tiers.
Can perform as a backup QE for additional customers.
* Work with Engineering to submit waivers and concessions as required/requested.
* Work with Engineering review and submit First Article Inspection Reports (FAIRs).
* Participate in investigation and disposition of customer complaints and customer returns.
* Communicate and submit Corrective Actions as needed to customers and internally.
* Review purchase orders received and issued for customer related items.
* Internal quality representative for internal and external customers
* Achieve certification for customers source inspection as necessary, including completing training and certification.
* Responsible for working towards various continual improvement projects.
* May involve training/coaching.
* Must be Trained as Internal Auditor, participates in internal audits, external audits, special process audits, customer audits.
* Subject matter expert with customer specific requirements.
* Candidate may be assigned various other duties.
Minimum Qualifications and Experience:
* Bachelor's degree preferred.
* Experience 4+ years as a Quality Engineer or comparable quality discipline.
* Proficient in Word, Excel, PowerPoint, basics of using networks and network folders.
* Able to upload and download information from various customer websites.
* Communicate effectively via direct interactions (in person, conference call, group meetings), as well as indirectly via email for example.
* Write clear instructions for others to follow successfully.
* Well organized and able to multi-task effectively as well as use other recourses to accomplish tasks.
* Ability and willingness to work in a high-paced team-oriented environment.
* Positive attitude, willingness to get the job done.
* Read and understand blueprints, detailed customer specifications/requirements.
* Work independently and be self-directed.
Preferred :
* Experience in castings industry, experience wi...
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Type: Permanent Location: Albany, US-OR
Salary / Rate: Not Specified
Posted: 2025-07-08 08:21:37
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Journeyman Electrician/Millwright - Titanium Aerospace Parts Manufacturing - Swing Shift, Weekend Day Shift, and Weekend Graveyard Shift
If you would love to be part of a company that is poised for substantial growth with opportunities for advancement, then working for CPP and its subsidiaries may be the right fit for you! We have multiple facilities in Albany, OR and are a world class supplier of titanium castings for the aerospace industry.
If you are selected to join our team you will enjoy benefits such as quarterly bonus, medical, dental, vision, 401(k), company paid life insurance, and other great benefits!
Primary Purpose:
The Maintenance Millwright/Electrician implements and expedites general maintenance functions, preventative maintenance and repair of manufacturing equipment, and improvement of the facilities.
Depending on licensing, it may include electrical, pneumatic, vacuum, hydraulic, and mechanical systems.
Duties and Responsibilities :
* Install, setup, service, troubleshoot, repair, and maintain all types of machine control components and power transmission components with the support of Plant Supervising Electrician, for reliability of many types of industrial manufacturing equipment.
* Diagnose malfunctioning systems and components, using test equipment and hand tools to locate the cause of the breakdown and correct the problem.
* Locate root cause and repair mechanical and electrical systems using sound troubleshooting methods to ensure that permanent repairs can be made to minimize costly downtime.
* Ensure operation of mechanical and electrical equipment by completing preventive maintenance requirements on machining lathes and mills, motors, pneumatic tools, and other production equipment; following diagrams, sketches, operations manuals, manufacturer's instructions, and engineering specifications; troubleshooting malfunctions.
* Use all required hand and power tools including, but not limited to; drill, saw, torch, and jacks, as well as ladders, cranes, high lift, and other maintenance equipment.
* Preferred; Ability to perform welding and fabrication (torch, mig, stick) of custom parts or to repair equipment to original condition.
* Maintain clear communication with supervisor and with production regarding equipment status of repair, and release to production.
* Provide proper record keeping, documentation, and information for, but not limited to; Machine, equipment and facility files.
* Perform installation, service, and repairs to buildings, facilities, and grounds including, but not limited to; doors, windows, structure and supports, guard rails and fencing, air handling and exhaust units, equipment foundations, and pavement.
* Maintain equipment, parts, and supplies inventories by checking stock to determine inventory level; anticipating needed equipment, parts, and supplies; placing and expediting orders; verifying receipt.
* Operate and/or maintain a varie...
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Type: Permanent Location: Albany, US-OR
Salary / Rate: Not Specified
Posted: 2025-07-08 08:21:36
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Human Resource Manager
If you would love to be part of a company that is poised for substantial growth with opportunities for advancement, then working for CPP and its subsidiaries may be the right fit for you! We have multiple facilities in Albany, OR and are a world class supplier of titanium castings and components for the aerospace industry.
If you are selected to join our team you will enjoy benefits such as quarterly bonus medical, dental, vision, 401(k), company paid life insurance, and other great benefits!
Summary:
The Human Resource Manager provides support to the company's business goals through the implementation of strategies and initiatives that attract, develop and retain high-performing employees.
The HR Manager plays a critical role in employee engagement by acting as a strategic advisor, bridging the gap between HR and the business to ensure HR practices align with company goals, thus fostering a positive work environment that motivates employees and increases their engagement levels; understanding employee needs, collaborating with leadership, and implementing initiatives to address concerns within the organization.
The HR Manager typically spends 80% effort with site supervisors and employees; 20% with senior leadership.
Essential Functions:
* Manage ongoing daily priorities of People, Safety, Quality, Throughput and Cost
* Focused effort, creative solutions and constant vigilance, driving and supporting critical HR initiatives.
* Proactive alignment of all HR initiatives between Albany Titanium sites.
* Develop, implement and oversee HR functions and initiatives at the site level.
* Lead and cultivate ongoing development of the site HR team to support present and future company goals.
* Oversee recruiting, selection and retention.
* Assist with content, implementation and oversight of supervisor and management development.
* Keep supervisors and managers up to date on relevant employment laws.
* Serve as advisor and business partner with supervisors and managers.
* Oversee and assist supervisors and managers in performance management.
* Implement and maintain consistent performance review process.
* Oversee and assist with disciplinary action.
* Maintain competitive and equitable pay structures.
* Stay abreast of regulations and trends affecting the industry.
* Design and implement new processes for efficiency (continuous improvement).
* Develop and maintain relationships with all staff.
* Oversee appropriate and timely HRIS maintenance.
* Respond to unemployment claims in a timely manner.
* Oversee and consistently maintain time and attendance.
* Brand company as an employer of choice
* Ensure the plant is compliant with all federal, state and local employment laws.
* Routinely audit HR functions.
Key Dimensions:
* Improve retention (Goal:
* Monitor and maintain headcount targets
* Oversee ...
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Type: Permanent Location: Albany, US-OR
Salary / Rate: Not Specified
Posted: 2025-07-08 08:21:35
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Investing Operator - Swing Shift & Day Shift available.
If you would love to be part of a company that is poised for substantial growth with opportunities for advancement, then working for CPP and its subsidiaries may be the right fit for you! We have multiple facilities in Albany, OR and are a world class supplier of titanium castings and components for the aerospace industry.
If you are selected to join our team you will enjoy benefits such as quarterly bonus, medical, dental, vision, 401(k), company paid life insurance, and other great benefits!
Primary Purpose:
An Investing Operator will perform wax mold investing operations on aerospace product.
Duties and Responsibilities:
* Use a wire wheel grinder to remove ceramic material from handles, bolts, and strongbacks.
* Set up, prepare, and test mixtures for slurry.
* Operate and monitor automatic dipping equipment.
* Clean and grease robot head.
* Load and unload molds from conveyor.
* Cut mesh wire to specifications using a hand shear and mechanical shear.
* Bend metal banding around strongbacks.
* Load and unload product from carts.
Minimum Qualifications and Experience:
* Prior industry experience preferred.
* Must be able to lift up to 50 lbs.
with or without reasonable accommodations.
* Good attendance record required.
* Able to read, understand, and follow written and verbal instructions.
* Must be able to withstand long periods of standing and walking.
* HS diploma or equivalent GED required, but candidates not meeting this requirement who possesses relevant experience will be considered.
* Must be at least 18 years of age.
* Solid job history including more than 1 year at previous or recent employer.
* Must be willing to undergo a pre-employment background check and drug screening.
Environment:
* Frequently work near moving mechanical parts.
* The physical effort applied in this job includes lifting, pulling, reaching, manipulating, carrying, pushing, and shoveling.
* Manufacturing requires repetitive motion of hands, wrists and arms.
* Duties often performed under somewhat disagreeable working conditions; exposure to dust, dirt, fumes, noise and chemicals is likely, with at least one present to the extent of being disagreeable.
Schedule:
* Swing and Day shift available.
Consolidated Precision Products (CPP) is an industry-leading manufacturer of highly-engineered
components and sub-assemblies, supplying the commercial aerospace, military and industrial markets with small-to-large "function critical" products.
CPP provides its customers with a "total solution" source, taking them from concept to finished product with one of the broadest and most diverse product offerings in the industry.
More information about our company can be found at: http://www.cppcorp.com/
U.S.
person status is required for this position in order to comply with the Arms Export Control and Export...
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Type: Permanent Location: Albany, US-OR
Salary / Rate: Not Specified
Posted: 2025-07-08 08:21:35
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Human Resource Business Partner (HRBP)
or Senior HRBP
If you would love to be part of a company that is poised for substantial growth with opportunities for advancement, then working for CPP and its subsidiaries may be the right fit for you! We have multiple facilities in Albany, OR and are a world class supplier of titanium castings and components for the aerospace industry.
If you are selected to join our team you will enjoy benefits such as quarterly bonus medical, dental, vision, 401(k), company paid life insurance, and other great benefits!
Summary:
The human resource (HR) business partner is responsible for performing HR-related duties on a professional level and works closely with the plant manager and human resource manager and/or director, along with other members of CPP Albany Titanium Group human resources in supporting employees and leadership onsite at one or both Albany, Oregon facilities - Selmet, Inc.
and Pacific Cast Technologies (PCT), Inc.
The HRBP plays a critical role in employee engagement by acting as a strategic advisor, bridging the gap between HR and the business to ensure HR practices align with company goals, fostering a positive work environment that motivates employees and increases their engagement levels; understanding employee needs, collaborating with leadership, and implementing initiatives to address concerns and promote a sense of belonging within the organization.
If desired, this position can provide a direct path to a leadership or management position within HR for the right candidate.
CPP Albany Titanium Group is willing to invest in training and development as needed for promising individuals who desire growth opportunities.
The HRBP carries out responsibilities in the following functional areas with fairness and consistency, always facilitating and ensuring alignment and collaboration between the two Albany Titanium sites:
* Employee relations and engagement
* Supervisor/manager support
* Performance management
* Employment law compliance
* Policy implementation
* Continuous improvement
The HR business partner supports initiatives in recruiting, onboarding training, engagement and leave/benefits administration.
Essential Functions:
* Manage ongoing daily priorities of People, Safety, Quality, Throughput and Cost
* Focused effort, creative solutions and constant vigilance, driving and supporting critical HR initiatives.
* Oversee employee relations issues, including conducting thorough and objective investigations to resolve complex issues
+ Listen to and advise employees to aid in appropriate resolution of concerns
+ Provide a timely response to employee inquiries regarding policies, procedures, and programs
+ Apply appropriate policy or law to performance management, including disciplinary actions, termination requests and performance reviews
+ Administer performance review program to ensure effectiveness, comp...
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Type: Permanent Location: Albany, US-OR
Salary / Rate: Not Specified
Posted: 2025-07-08 08:21:34
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Human Resource Business Partner (HRBP)
or Senior HRBP
If you would love to be part of a company that is poised for substantial growth with opportunities for advancement, then working for CPP and its subsidiaries may be the right fit for you! We have multiple facilities in Albany, OR and are a world class supplier of titanium castings and components for the aerospace industry.
If you are selected to join our team you will enjoy benefits such as quarterly bonus medical, dental, vision, 401(k), company paid life insurance, and other great benefits!
Summary:
The human resource (HR) business partner is responsible for performing HR-related duties on a professional level and works closely with the plant manager and human resource manager and/or director, along with other members of CPP Albany Titanium Group human resources in supporting employees and leadership onsite at one or both Albany, Oregon facilities - Selmet, Inc.
and Pacific Cast Technologies (PCT), Inc.
The HRBP plays a critical role in employee engagement by acting as a strategic advisor, bridging the gap between HR and the business to ensure HR practices align with company goals, fostering a positive work environment that motivates employees and increases their engagement levels; understanding employee needs, collaborating with leadership, and implementing initiatives to address concerns and promote a sense of belonging within the organization.
If desired, this position can provide a direct path to a leadership or management position within HR for the right candidate.
CPP Albany Titanium Group is willing to invest in training and development as needed for promising individuals who desire growth opportunities.
The HRBP carries out responsibilities in the following functional areas with fairness and consistency, always facilitating and ensuring alignment and collaboration between the two Albany Titanium sites:
* Employee relations and engagement
* Supervisor/manager support
* Performance management
* Employment law compliance
* Policy implementation
* Continuous improvement
The HR business partner supports initiatives in recruiting, onboarding training, engagement and leave/benefits administration.
Essential Functions:
* Manage ongoing daily priorities of People, Safety, Quality, Throughput and Cost
* Focused effort, creative solutions and constant vigilance, driving and supporting critical HR initiatives.
* Oversee employee relations issues, including conducting thorough and objective investigations to resolve complex issues
+ Listen to and advise employees to aid in appropriate resolution of concerns
+ Provide a timely response to employee inquiries regarding policies, procedures, and programs
+ Apply appropriate policy or law to performance management, including disciplinary actions, termination requests and performance reviews
+ Administer performance review program to ensure effectiveness, comp...
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Type: Permanent Location: Albany, US-OR
Salary / Rate: Not Specified
Posted: 2025-07-08 08:21:32
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Position Scope
Case managers are healthcare professionals, who serve as customer advocates to coordinate, support, and guide care for our customers, families, and caregivers to assist with navigating through the healthcare journey.
Additionally, the candidate will be responsible for the adoption and demonstration of the Care Solutions cultural beliefs.
They will be responsible for role modeling the six cultural beliefs to drive personal accountability and organizational results.
* Customer Strong: I deliver world-class experiences for all my customers.
* Me to We: I take accountability to trust, partner, and deliver.
* Own It: I see a need and deliver value because I care.
* Evolve and Adapt: I learn and adapt to meet evolving business needs.
* Be Bold: I pioneer and think broadly to solve challenges.
* Take Care: I prioritize self-care and act with compassion toward colleagues
Day in the Life Responsibilities
* Collaborates with customer in creation of care plan and documents plan in medical management system.
* Partners with each customer to establish goals and interventions to meet the customer's needs.
* Establishes plan of care in conjunction with the customer and provider then document into a medical management system.
* Utilizes motivational interviewing, behavior change, and shared decision making to help customers achieve optimal health and well-being.
* Empowers customers with skills to enhance interaction with their providers.
* Interfaces with the customer, family members/caregivers, providers, and internal partners to coordinate the needs of the customer through telephonic, email, text, and chat interactions.
* Collaborates with nutritionist, pharmacist, behavioral clinician, Medical Director and customer's provider and other Cigna Medical Management programs to provide whole-person health support.
* Tracks daily activities to trend volume and outcomes.
* Follows standard operating procedures.
* Toggles between multiple systems and applications.
* Research relevant topics in health promotion and disease prevention, as required for specific customers.
* Prioritizes work to meet commitments aligned with organizational goals.
* Understands and adheres to Case Management performance measures to deliver on key results.
* Completes training within the communicated time limit as required per role.
* Demonstrates evidence of continuing education to maintain clinical expertise and certification as appropriate.
Minimum requirements:
Active unrestricted Registered Nurse (RN) license in state or territory of the United States.
Minimum of two years full-time direct patient care as an RN required.
Preferred requirements:
* Must have an active and unencumbered RN
* Experience in Transplant or Kidney Disease
* Within four (4) years of hire as a case manager will possess a URAC-recognized certification in case management.
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Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2025-07-08 08:21:32
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Evernorth Accountable Care focuses on partnering with healthcare providers to form value-based care relationships, improving care for patients and reducing total healthcare costs.
Evernorth Accountable Care is delegated claims processing capabilities in certain geographic markets as part of its contractual relationships with payers and specialty network providers.
The Operations Analyst will support various key operational functions related to claim processing, claim payment, vendor management, and operational coordination with payer teams.
Essential Functions
* Maintaining and managing relationships with claim clearinghouses
* Serving as a primary liaison to one or more claim payment vendors
* Developing and maintaining operational processes to investigate and resolve claim inquiries and issues reported by providers, payers, customer service, and internal stakeholders
* Establishing a close partnership with Evernorth Accountable Care Technology Production Support to identify and triage production issues.
* Supporting claim adjustments processes, including interfacing with teams at payers to ensure claim adjustments opportunities are identified, prioritized, and processed in an efficient and accurate manner.
* Supporting any manual intervention needed on claims, including late payment interest rules and calculations, liens and garnishment application, refund requests, and more.
* Work through resolving cases in a claim fallout queue by performing root cause analysis and following standard operating procedure
* Support business acceptance testing for new technology features that impact claim operations end users.
* Maintaining processes that require collaboration with various enterprise groups, such as Provider Relations; Fraud, Waste, and Abuse; Accounting; Finance; and more.
* Supporting the creation and maintenance of standard operating procedures for the claim operations team
Qualifications
* 2+ years of experience in an operations setting required
* Previous healthcare experience preferred
* High attention to detail and proven ability to manage multiple, competing priorities simultaneously
* Strong experience working in Excel with knowledge of how to perform VLOOKUPs, pivot tables, basic functions, and basic data analysis
* Strong critical thinking skills and ability to navigate through ambiguity with limited oversight
* Enthusiasm and passion to meet operational targets
* Strong ability to execute through and adapt to change
* Ability to raise risks and issues to leadership in a fact-based approach, leading with a solution proposal
* Ability to predict challenges and seek to proactively head-off obstacles
* Proven ability to develop strong working relationships in a cross-functional, team environment
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber opt...
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Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2025-07-08 08:21:30
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Position Summary
The position is responsible for dental provider recruitment and contracting as well as managing contracted provider relationships for a specified territory.
Conducts daily outreach to dental offices or providers to develop and maintain positive relationships with the purpose of negotiating a contract for participation in our dental networks.
Ability and willingness to travel frequently within the US including overnight stays.
Conduct quality reviews of Practitioner and/or Facility/Ancillary contracts.
Conducts comparison of contract data relative to provider data and/or demographic and reimbursement data submitted for processing.
Assesses the accuracy of provider data processed in accordance with documented and standard operating policies and procedures.
Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas.
Provides standard professional advice and creates initial reports/analyses for review.
May provide guidance, coaching, and direction to more junior members of the team in the Network Management Organization.
Job Responsibilities
Specific responsibilities include but are not limited to:
* Identifying, recruiting, contracting, and retaining qualified health care professionals in geographic area within established guidelines to meet health plan needs
* Achieve competitive and cost-effective contracts in assigned areas or assigned client/customer needs
* Negotiate contracts and recruit dental providers to become a Cigna network provider
* Explain plans, policies, and procedures to potential providers
* A point of contact for Providers who are contracted within a specified target market (for this position: PA, VA, WV, MD)
* Maintain positive relationships with health care professionals and their office staff extending high quality service
* Conduct negotiations and ensure the smooth operation and administration of provider agreements
* Support and retention of offices in our dental networks
* Complete onsite quality assessments
* Respond to provider inquiries, concerns, complaints, appeals and grievances
* Provide ongoing product education to dentists and their staff
* Work to achieve contract discounts with new providers and current providers through thoughtful negotiation
* Use data and facts to identify and overcome objections
* Prioritize and organize own work to meet deadlines, and reach established personal and department goals
* Conduct ongoing support to contracted providers in our networks via telephone or by personal relationship visits.
Qualifications
* High School Diploma or equivalent required
* Bachelors degree preferred and/or equivalent work experience
* 1-3 year experience in healthcare administration or provider relationship management, preferably experience working with Dental offices
* Strong skill set required in the following areas: analytica...
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Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2025-07-08 08:21:30
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Are you ready to step into a position that combines your organizational skills, ability to multitask, and unrelenting drive to help others? We're looking for a Medical Assistant to join our fast-paced, customer-focused primary care/adult medicine departments for Evernorth Care Group across the Phoenix Valley.
If you've always wanted to work in the outpatient healthcare setting and enjoy a friendly work environment, we're sure you'll love this position.
Work hours: Typically, Monday-Friday 8 a.m.- 5 p.m.
Responsibilities:
* Ensure day-to-day operations run smoothly in the clinic, use your organizational skills to help manage the health care needs of our varied patent populations.
* Room patients and complete vital signs, enter data in patient charts, assist with in-office procedures, review medications and outreach to patients and providers for the purpose of continuing care.
* Accurately follow all policies and procedures, practice in alignment with the scope of your certification.
* Provide excellent and friendly customer service through all avenues of communication.
* Document your efforts of all the care and information provided to our patients.
* Return patient calls, complete referrals, chart prep and forms management.
* Help answer questions, concerns, and requests, either in person, through our electronic health record system EPIC and patient portal, or by phone.
* Partner with the clinicians, your peers and the patients to meet the needs of the practice.
* Appropriately manage ambiguity, recognize appropriate ways to deal with conflict management.
* Cross train in the Front Office
* All other duties as assigned.
Minimum qualifications Required:
* Graduate of an approved Medical Assistant program or
* Graduate of an unapproved program with successful completion of state certification examination or
* Graduate of a US Armed Forces medical services program.
* Previous experience working in a healthcare environment
* BCLS certification (AHA)
Preferred qualifications:
* 1+ year experience in the outpatient setting
* Bilingual (English/Spanish) skills
* Front office experience.
* Experience working with Microsoft Office and comfortable with data entry into our electronic health record system EPIC
* Excellent customer skills, and care deeply about providing empathetic, quality care to customers
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives.
At The Cigna Group, we're dedicated to improving the health and vitality of those we serve.
Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clien...
....Read more...
Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2025-07-08 08:21:29
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Due to the Book of Business, we are planning to hire a candidate near the Glendale, CA area.
SUMMARY
This position is an external provider facing role with account management responsibilities for a medium to low complex book of business.
The role is accountable for the overall provider experience by working in collaboration with matrix partners to drive on-going service improvements, understand, articulate and resolve service impacts, and drive the overall provider strategic planning solutions.
This individual is empowered within their scope to make decisions as it pertains to the experience with Cigna, is required to have local market knowledge and visibility, builds and continuously improve the relationship between Cigna and the provider.
DUTIES AND RESPONSIBILITIES
* Accountable for the end-to-end provider experience and overall service delivery for assigned Book of Business aligned to medium to low complex providers
* Leads, collaborates, and supports local market direction as it relates to improving the provider experience
* Creates and maintains individual provider strategic action plans
* Proactively identify new opportunities and risks for providers at market or national level and drives resolution
* Exercises good judgment and discretion to support the provider experience
* Responsible for capturing, documenting, and sharing market intelligence; use market intelligence to develop and drive strategic improvements
* External facing with providers in assigned BOB
* Collect, analyze, interpret, translate and distribute provider informatics, reports, dashboards
* Track and monitor performance guarantees for assigned BOB
* Promotes Provider Index score improvement through proactive and effective service and support of network
* Review provider reports/dashboard with individual providers
* Proactively educate providers on Cigna's business objectives, standard operating procedures, policies and programs to influence behavior and how to work with Cigna
* Serve as a provider advocate both internally and externally
* Understands and applies service culture principles and methodology
* Serves as a provider advocate both internally and externally
* Serves in a consultative role or subject matter expert to key matrix partners
* Develops and participates in presentations to existing and prospective providers and/or clients
* Serves as advocate in external community, representing CIGNA to medical societies and external provider associations.
* Manage joint operating committees, including agenda development, facilitating appropriate meeting participation and follow up activities
QUALIFICATIONS
* Bachelor's Degree or higher strongly preferred or equivalent work experience required
* 3+ years of experience in provider relations required
* Demonstrated excellent oral, written, interpersonal, analytical, and negotiation skills.
* Intermed...
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Type: Permanent Location: Glendale, US-CA
Salary / Rate: Not Specified
Posted: 2025-07-08 08:21:28
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The job profile for this position is Software Engineering Senior Manager, which is a Band 4 Contributor Career Track Role with Cigna-Evernorth Services Inc.
Responsibilities-
* Lead and participate in the design, definition, planning, development, and implementation of I.T.
projects conforming to software development best practices.
Confer with project personnel to identify and resolve problems.
* Contribute technical expertise to team projects to develop solutions for cases that use AWS Cloud hosted solutions.
* Work closely with Product Management, Portfolio Management, Cloud COE, Devops & Engineering teams to ensure collaboration on deliverables, ensuring adherence to quality standards.
* Apply expertise and research to devise requirements, design specifications, and usage criteria for AWS solutions.
* Maintain expertise and proficiency with Cloud technologies using best practices.
Offer guidance on the use of appropriate services to meet project needs and collaborate with developers and business users for overall design oversight on Cloud native data solutions.
* Hybrid work schedule available.
Qualifications-
Requires a Bachelor's degree in Computer Science or closely related field and 5 years of IT experience (or a Master's degree and 2 years of IT experience).
At least 2 years of qualifying experience must have included: software engineering and software development; data engineering; delivery execution; CICD automation using Jenkins; healthcare domain knowledge including Membership, Claims, and Clinical; and technologies including AWS, Python, Teradata, Hive, SQL, Informatica, and Hadoop.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 140,000 - 233,400 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure.
That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health.
Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.
For more details on our employee benefits programs, visit Life at Cigna Group .
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives.
At The Cigna Group, we're dedicated to improving the health and vitality of those we serve.
Through our divisions Cigna Healthcare and Evernorth Health Services, we are commi...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-07-08 08:21:27
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POSITION SUMMARY
The Chief of Staff provides counsel and advice to top management on significant Business Project Management matters, often requiring coordination between organizations.
Leads mid-sized time-limited project or components of a larger project and directs one or more teams of business consultants involved in the evaluation of systems requirements and/or the development of new procedures/processes/or policy solutions to address highly complex business needs.
May also assess impact and implications from a cost, efficiency, contractual, legal and/or regulatory standpoint.
Determines requirements, plans projects, establishes priorities and monitors progress.
Identifies and exposes the business opportunities and implications of re-engineering projects.
Identifies and facilitates process design changes and executes process improvement initiatives.
Analyzes and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements.
Provides measurement support (i.e.
development, reporting, validation and improvement).
May coordinate with other project managers.
Actions have significant impact on key Department objectives.
Focuses on providing thought leadership and technical expertise across multiple disciplines.
Recognized internally as "the go-to person" for the most complex Business Project Management assignments.
Candidates who reside within 50 miles of the following locations will be required to perform onsite 3 days per week: Bloomfield, CT; Chattanooga, TN; Denver, CO; St Louis, MO; and Scottsdale, AZ.
PRIMARY FUNCTIONS
Providing direct support to the Vice President, Workforce Management & Strategy Analytics (VP) while coordinating across the leadership team, the Chief of Staff will play a critical role driving effectiveness and efficiency across the organization's landscape.
Key accountabilities include:
* Supporting the Workforce Management & Strategy Analytics Vice President (VP) to drive critical initiatives - ensuring on-time delivery.
* Accountable to own and deliver key requests and initiatives in support of this VP's organization.
Acts as a connector within this organization and across the enterprise to ensure an enterprise approach to solving our most critical business challenges and identifying opportunities for leverage and value creation.
* Leading/coordinating across the Workforce Management & Strategy Analytics organization to connect management processes, key initiatives and other endeavors.
This role is responsible for establishing and leading, cross-functional strategic project initiatives.
The successful incumbent will serve as a "force multiplier" by increasing the effectiveness and success of the Workforce Management & Strategy Analytics Senior Leadership Team across the organization and Cigna's enterprise.
Candidate will also be self-motivated, detail oriented, and have a willingness to adapt to strategic and tactical n...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2025-07-08 08:21:25
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Aligned with a team of Cigna Healthcare Sales Professionals, the Dental Sales Executive (DSE) is positioned as the new business market leader for dental and vision products.
The DSE is responsible for selling dental and vision products within their aligned market space.
Distribution of these products are through three main channels, dental/vision standalone; packaged with medical; and upselling off existing medical relationships.
The aligned DSE will need to find the best path to maximize all distribution channels.
The individual needs to be very knowledgeable of our dental and vision line of product and services.
This is a 'hunter' role and requires a minimum of five years of industry experience.
Market Strategy Responsibilities
* Sell new dental and vision business within aligned market assignment.
Assume singular responsibility for overall dental growth plan, balancing membership needs and profit levers
* Meet or exceed growth plan as measured by new membership.
* Manage the dental sales process for all opportunities to identify the pathway to win and develop a strategy that drives the best outcome.
* Consult on vision sales opportunities.
* Review and respond to RFP's by coordinating with internal matrix partners (underwriting, proposal unit, network etc.).
Externally present financials and capabilities to the market.
* Oversee implementation of new dental and vision accounts.
* Develop and execute a business development plan focused on dental and vision.
Plan should be focused on broker development, prospecting and building a strong market presence.
Collaborate with aligned Cigna Healthcare Middle Market sales team; develop and implement short and long-term sales strategies for local market; focus on brokers/consultants, prospecting and driving vertical growth (Government Sector, Hospital and more).
* Develop and execute a prospecting plan focused on the following verticals: Government & Education, Hospital and other avenues.
* Attend Monthly Business Review sessions with matrix partners, review pipeline, discussion broker development plans and prospecting efforts.
Use this meeting to discuss any marketplace needs that are needed to succeed.
* Use insight into customer needs, local competitive landscape and independent judgment to work with the Dental Organization to drive industry leading Dental Products, Networks and Pricing.
* Build collaborative partnerships by actively participating in local market management discussions (e.g., growth calls, local strategy development meetings, etc.)
* Understand competitive and market-level dynamics and implications; independently recognize those that must be brought back to Dental Senior Management Team
* Maintain all-encompassing knowledge and proficiency in CIGNA Dental's products and capabilities;accomplish this through attendance and active participation in ongoing monthly dental information sessions, monthly dental operating ...
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Type: Permanent Location: Baltimore, US-MD
Salary / Rate: Not Specified
Posted: 2025-07-08 08:21:25
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The Delivery Manager isresponsible for the m anagement of all activities relating to the implementation and delivery of new products, enhancements pertaining to operational related issues and streamlining of processes to improve productivity.
They work across teams, including Product, Operations, AI Center of Excellence and Technology, to manage the entire product lifecycle from concept to release.
Further, the Delivery Manager ensures the product delivered aligns with business goals, meets quality standards, is delivered on time, within budget and that the impacted Operations areas are ready and able to successfully achieve stated value.
Responsibilities
Product Delivery Planning:
Collaborates with product management to define product vision, scope, and prioritization, translating them into actionable delivery plans.
Cross-Functional Collaboration:
Works closely with engineering, product, marketing, and other relevant teams to ensure alignment and smooth execution.
Business Readiness Management:
Collaborate with matrix organizations to identify their operational impacts and readiness needs including: staffing needs , communications, procedures and training materials.
Additionally, will build plans to monitor and manage the execution and delivery of readiness activities.
Risk Management:
Identifies, assesses, mitigates, documents and escalates potential risks to the product delivery process and timeline.
Progress Tracking and Reporting:
Monitors progress against delivery plans, identifies potential roadblocks, and reports on status to stakeholders.
Stakeholder Management:
Communicates effectively with various stakeholders, including customers, internal teams, and leadership, keeping them informed and engaged.
Resource Allocation:
Requests and manages internal and external resources effectively and efficiently.
Through timely resource requests and best practices relating to meeting cadence and facilitation.
Quality Assurance:
Works with technology, product and operations partner to ensure Business Acceptance Test (BAT) and User Acceptance Testing (UAT) activities are documented and performed to meet the required standards and specifications.
Ensure Business review and sign-off received on business test evidence
Data Analysis:
Ensure KPI/metrics are defined, as needed, developed and available during the Product lifecycle and for the monitoring of go live activities .
Process Improvement:
Continuously identifies areas for improvement in the product delivery process and implements changes to enhance efficiency and effectiveness.
Qualifications
* Bachelor's Degree and 5+ years of experience in delivery management, operational readiness and/or project management
* Excellent communication, collaboration and interpersonal skills with the ability to interact with all levels and diverse partners, including executive leaders.
* Experience managing cross-functional teams and delivering products on time and within budge...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2025-07-08 08:21:24
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*
* Any Work at Home Location is Acceptable for This Position
*
*
Responsibilities:
* Researches, analyzes and calculates claims in accordance with provider contracts
* Works with internal matrix partners to resolve pended claims/tickets issues
* Utilizes our SRS system to route work items to matrix partners and external retailer claim administration staff
* Follow audit protocols and workflows to ensure quality goals.
* Special pricing projects as requested by retailers
* Partners with matrix organizations to ensure that appropriate action is taken to identify and implement high potential process improvements
* Supports and drives process improvement to further enhance claim accuracy outcomes
* Engagement, partnership with supervisor, claim processing team, and other internal and external partners
* Position requires excellent interpersonal skills; ability to understand and interpret policy provisions, and to present report analysis and meaningful findings in a clear, concise way.
* Pricing identification of errors and management of resolution with provider contracting/maintenance internal teams.
* Identifies steps necessary to process a varying complexity of contracts for pricing accuracy
Qualifications:
* 1 year of Payer Solutions claim processing technical knowledge and application
* Customer Service Driven; ability to meet and exceed the internal partner and external customer expectations
* Take accountability in critical thinking and decision-making outcomes
* Problem solving skills; utilization of technical skills and resources to ensure accuracy of final claim resolution
* Strong communication skills, both verbal and written
* Ability to teach, educate, coach others through a variety of claim complexities
* Process improvement skills; ability to assess trends, processes, and barriers to drive positive outcomes for claim resolutions
* Fluent understanding and application of key tools and resources for claim processing; C-Kit 2.0, Calculators, CPF/PWB, SANP, Facets, etc.
* Comfortable working with others in multiple locations; office and work at home
* Basic knowledge with Word, Excel, PowerPoint, WebEx and Outlook preferred
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an hourly rate of 22 - 33 USD / hourly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure.
That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health.
Starting on day one of your employment, you'll be offered several health-related benefits incl...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2025-07-08 08:21:24
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Looking for an internship program where you'll make a real difference - rather than just completing busy work? Then you've come to the right place.
Cigna's Internship Program is designed to assign you projects that have a lasting impact on our business - which touches millions of people across the globe.
As an intern, you'll get an inside look at your desired field, while working next to some of the best in the industry.
This opportunity will allow you to network with employees across the organization and prepare you for a future career.
Where You'll Work
This position will support the Social Media Center of Excellence and ill work with team members to support the creation of compelling social media content, managing and engaging on social platforms, conducting social advertising campaigns, monitoring feeds, and social media analytics reports.
What You'll Do
* Helping to create research and content assets and supporting materials to executive social media campaigns
* Monitor day-to-day content on social media platforms (i.e.
Facebook, Twitter, Instagram, and more)
* Perform social media metrics analysis and reporting
* Develop paid social advertising plans and social strategies with advertising execution
Qualifications
* Pursuing an undergraduate degree with a focus in marketing, business, communications or a related field.
Minimum 3.0 GPA preferred.
* Previous experience in social media and basic social content design
* Excellent verbal and written communication skills
* Strong business aptitude and problem solving skills
* Ability to work independently and as part of a team
* Emerging leadership skills demonstrated through students organizations, academic products, or community involvement
* Proficiency with Microsoft and Adobe Creative Cloud products such as Photoshop, InDesign and Illustrator is a plus
* Self-starter who is eager to learn and acquire new skills
US Candidates Only: This position is not eligible for visa sponsorship by the company, and therefore is open only to individuals who are eligible for employment in the United States and who would not require visa sponsorship now or in the future.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives.
At The Cigna Group, we're dedicated to improving the health and vitality of those we serve.
Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients.
Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions inc...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2025-07-08 08:21:23
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Do you have a bachelor's degree and are ready for a meaningful career where you can make an impact and improve lives? Join us as a Behavioral Health Customer Service Advocate- an inbound call center role focused on helping people access needed care.
You'll support members and providers seeking services for mental health and/or substance use disorders.
This position features a structured work schedule with adesignated queue time.
Using empathy, active listening, multitasking, and problem-solving skills, you'll help ensure every caller's experience with Evernorth is both efficient and compassionate.
Key Responsibilities:
* Take back-to-back phone calls from members and providers (calls last about 8-10 minutes).
* Triage and conduct intake for risk of harm and substance use concerns
* Communicate eligibility, assist with scheduling appointments and providing referrals, quote benefits, and advise on authorization requirements
* Utilize resources and independent judgment to deliver accurate information, exceptional service, and resolution on the first call
* Collaborate with matrix partners and coordinate seamless handoffs to clinical teams for timely support
* Navigate multiple systems and applications across multiple screens while on calls (sometimes up to 9 programs at once)
Requirements:
* Bachelor's degree in psychology, social work, or a related field, or bachelor's degree in another field plus 2+ yearsof behavioral health experience.
* Customer service experience
* Strong time management and multitasking abilities
* Proficiency with typing and PC usage
* Must remain at your workstation while handling calls from a phone queue
Training schedule: Monday-Friday, 8:30 AM-5:00 PM CST
Work schedule: a permanent 8-hour shift between the hours of 7am-7pm CST will be offered based on business need.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an hourly rate of 19 - 29 USD / hourly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure.
That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health.
Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.
For more details on our employee benefits programs, visit Life at Cigna Group .
About Evernorth Health Services
Evernorth Health Services, a div...
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Type: Permanent Location: Bloomfield, US-CT
Salary / Rate: Not Specified
Posted: 2025-07-08 08:21:22
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The Financial Analysis Lead Analyst will work directly with Supply Chain Leadership to develop strategies, processes and pricing to comply with multiple performance guarantees.
To accomplish this mission as a Financial Analysis Lead Analyst, you will work with the corporate MAC pricing system and create reports and tools to measure performance and recommend adjustments as it pertains to MAC pricing.
Assist in creating strategic pricing initiatives to manage complex pharmacy and client pricing needs.
Additional Ad Hoc support of financial analytics as needed.
Essential Functions
* In collaboration with Client Pricing and Provider Guarantee Management, responsible for pricing decisions and implementation for standard and custom MRA lists totaling over $15 Billion in generic AWP per month
* Develop strategic pricing initiatives to manage complex pricing needs
* Development of tools, reports and ad hoc analysis for pricing related initiatives and projects
Qualifications
* 3+ years of business analysis, modeling, pricing or data management experience required
* Bachelor's Degree in Business/Finance/Accounting/Math preferred
* Must be proficient with Microsoft Office Suite
* Ability to work cross-functionally to resolve issues and collect reports
* Ability to handle analysis from issue identification to proposal of potential solutions
* Demonstrated initiative with commitment and ability to work under pressure and meet tight deadlines
* Knowledge of PBM or Healthcare industry preferred
* Ability to leverage data to develop models, trends and/or forecasts
* Strong business, organizational and communication skills
* Proficiency in Tableau, Alteryx and VBA preferred
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality.
We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people.
Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support.
Do not email Se...
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Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2025-07-08 08:21:21
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The job profile for this position is Software Engineering Senior Advisor, which is a Band 4 Contributor Career Track Role with Cigna-Evernorth Services Inc.
Responsibilities-
* Write and modify complex software application programs, and lead work groups responsible for software development, design, documentation, troubleshooting, and quality testing of contact center applications.
* Support and enhance applications used by consumers and internal call center agents.
* Assist in preparing for the adoption of new technologies and the fixing of security vulnerabilities.
* Leverage existing software to design and develop solutions for high-accuracy data integration for submission to external clients.
* Create estimates and delivery plans for projects and programs.
* Provide technical guidance to projects and programs for complex components of multiple technologies suites, resolve urgent and high-production incidents, and lead efforts to develop standard practices and guidelines for complex technology components.
* Identify and implement process enhancement opportunities associated with supporting application areas.
Set the direction for the maturing use of, retiring, adding technology components, and implementing actions in the Electronically Stored Information (ESI) environment.
* Maintain programs by coding, testing, and debugging documents.
* Determine the root cause of issues and implement innovative and thorough solutions.
* Conduct quality assurance reviews of peers' application programming.
* Hybrid work schedule.
Qualifications-
Position requires a bachelor's degree or foreign equivalent in Computer Science, Computer Applications, Applied Computer Science or related plus three years of experience in software development.
Will accept a 3- or 4- year bachelor's degree or foreign equivalent.
Must have experience with PBM (Pharmacy Benefit Management) software, Broadvision, Spring Boot, Java, Open shift systems, and Dynatrace.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 127,400 - 212,300 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure.
That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health.
Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.
For mor...
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Type: Permanent Location: Morris Plains, US-NJ
Salary / Rate: Not Specified
Posted: 2025-07-08 08:21:20
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Position Summary
As a Pharmacy Operations Lead Representative y ou will be responsible for the distribution of workload and monitoring of workflow for members of their assigned area to ensure assigned work is completed timely and accurately.
Serves as a resource to supervisor and back up to cell owners and team members.
* This role is Worksite dependent and can only be performed onsite .
* The schedule is Saturday - Tuesday 5:00am-3:30pm OR Wednesday - Saturday 5:00am-3:30pm
What you'll do:
* Ensure appropriate distribution of workload and workflow for assigned area including scheduling, shifting resources and back filling as needed.
* Serve as the first line resource for questions/issues from team and shipping clerks, in coordination with supervisor; demonstrates leadership qualities consistent with the Express Way values.
* Effectively manages issues impacting performance and productivity of team members; including documenting issues, offering solutions, collaborating with others, communicating status and escalating as needed.
* Assist Supervisor in ensuring that established policies and standard operating procedures are being followed and that individual and team goals for productivity and quality are met/exceeded.
* Assist in the development, documentation and updating of policies and procedures for technicians, including specific training and validation material; Assist in training and validating technician staff regarding procedures, including one on one training and/or to group sessions as needed, ensure that all team members are cross trained to cover production functions.
* Experience operating a forklift and pallet jack is a plus.
* Experience with carrier closing is a plus.
USPS, UPS, FEDEX, etc..
* Other duties as assigned.
What you need to do the job:
* High School diploma or equivalent experience.
* Three to five years relevant working experience; experience in a pharmacy dispensing setting is a plus.
* General PC knowledge: Microsoft Word, Excel, PowerPoint and email skills, preferred.
* Knowledge of standard concepts, practices, and procedures within a fast-paced fulfillment environment.
* Strong attention to detail with good organizational skills.
* Good verbal and written communication skills.
* Willingness to work a flexible schedule to accommodate heavy work volumes
* Ability to stand for extended periods of time.
* Ability to adapt in a dynamic work environment, learn quickly, solve problems and make decisions.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality.
We relentlessly innova...
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2025-07-08 08:21:19
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Location: Remote Opportunity - Must live in Arizona, Ohio, Indiana, Georgia, Pennsylvania, Texas, Oregon, or Virginia.
Summary: Are you passionate about assisting others andready to thrive in a fast-paced, highly structured virtual environment? Join our team at Accredo Specialty Pharmacy, a leading specialty pharmacy serving patients with complex and critical health conditions.
As aCustomer Service Call Center Representative, you'll play a vital role in supporting patients, ensuringtimely access to life-impacting medicationswhile representing Accredo with professionalism and empathy.
This is not a typical customer service role - our work directly impacts patients' health and well-being.
We are looking for individuals who are dedicated, detail-oriented, and committed to making a difference.
Key Responsibilities
* Answer inbound phone calls in ahigh-volume contact centersetting with professionalism and efficiency.
* Support patients with medication orders, benefits explanations, billing inquiries, and complex issue resolution.
* Follow structured workflows andadhere to a scheduled, continuous call-taking environment until designated breaks.
* De-escalate concerns and provide empathetic solutions within standard operating procedures.
* Maintain patient confidentiality and comply with healthcare regulations.
* Meet monthly performance metrics and actively participate in ongoing training and feedback.
Role Expectations
* Attend a paid 9-week virtual training program (on camera) with required participation in live call-taking and assessments.
* Maintain reliable internet and a distraction-free home workspace.
* This is ahighly structuredrole requiring the ability to remain focused and engaged while takingback-to-back calls for the duration of each shift.
* The position involves handlingsensitive health-related issues, not casual customer service requests.
* Ideal candidates will understand theserious natureof the work and the importance ofaccuracy, empathy, and responsibility.
* This is a desk-based role that requires the ability to sit for extended periods and work at a computer screen throughout the entire shift.
Qualifications
* High School Diploma or equivalent required.
* 1+ years of customer service experience.
* Ability to excel in a high-volume call center environment.
* Flexibility with a changing environment of call types, processes, and procedures.
* Strong problem-solving skills with the ability to analyze situations, identify solutions, and take appropriate action in real-time.
* Strong communication skills, both written and verbal.
* Organized with excellent time-management abilities.
* Customer-oriented with the capacity to adapt to various patient perspectives.
* Proficient in Microsoft Office Suite and navigating multiple systems simultaneously.
* Must be available to work within Contact Center hours: Monday through Frid...
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Type: Permanent Location: Grove City, US-OH
Salary / Rate: Not Specified
Posted: 2025-07-08 08:21:19
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The Senior Account Executive manages the overall contract and relationship with existing complex clients and their consultants.
This position is the owner of the strategic renewal plan, development of long term account strategy and leads the growth & retention of current clients.
The Senior Account Executive is responsible for leading the identification of business solutions that meet client needs and incorporating such into the annual SPARC (Strategic Planning & Review Consultation) using their in depth knowledge and specialized expertise.
They are also responsible for client retention, customer satisfaction and achieving corporate strategic goals relative to their book of business.
The Senior Account Executive serves as the client expert and a resource for others within the organization.
They share best practices to contribute to development of others and provide forward-thinking leadership designed to move the business forward and lead projects/corporate initiatives.
ESSENTIAL FUNCTIONS
Sales Ability/Selling: Uses influence & persuasion to gain the support & commitment of others.
Advocates and uses relationship building to obtain support.
Convinces others to take action.
Negotiates skillfully in tough situations.
Responds effectively to positions/reactions of others.
Efficiently & effectively sells solutions.
Uses structured training to educate and influence clients, customers, & consultants.
Maximizes Results: Systematically manages accounts to maximize results.
Consistently meets or exceeds sales targets through personally controlling the critical aspects of the sales and delivery processes.
Leads & coordinates overall team effort.
Driven to win customers' attention and treats their business as an honor, never letting them feel taken for granted.
Produces by increasing profitable sales to existing accounts.
Concentrates on finding avenues to generate increased sales from established accounts.
Uses broad knowledge of multiple business areas and the marketplace to advance the organization's goals.
Knows how the business works and how organization makes money.
Keeps up with current and possible future policies, practices, innovations, and trends in the organization, with the competition, and in the marketplace.
Conducts/Uses financial analysis to generate, evaluate, and act on strategic options and opportunities.
Has clinical knowledge and can apply understanding in interactions with clients.
Customer Focus: Builds strong customer relationships & delivers customer-centric solutions.
Gains insight into customer needs and helps ensure a better member experience.
Identifies opportunities to benefit the customer.
Builds/Delivers solutions that meet the customer's expectations.
Builds and maintains effective customer relationships.
Balances short & long term relationship needs to effectively execute renewal strategy & organic growth.
Gains the confidence & trust of others through honesty, integrity, authenticity, & reliability.
Communicates Effe...
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Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2025-07-08 08:21:18
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Job Description
Clinical Wellness Nurse -GA
Role Summary
The primary focus of the Clinical Wellness Nurse focuses on individual coaching, site health promotion, and Clinic Functions.
In collaboration, with the Cigna benefits and account teams, this Nurse balances individual coaching sessions with appropriate delivery and coordination of wellness programs including event scheduling and appointment coordination and monitors effectiveness of the programs.
A core objective of this position is to facilitate wellness programs that educate and influence employees at the worksite to lead healthy lifestyles.
Coach Responsibilities
* Individual coaching sessions
* Assist in the identification of members' health advocacy needs.
* Utilize motivational interviewing and engagement strategies to support overall health and wellness of employees.
* Provide onsite support to members in order to help them identify a need for behavior change to improve health status, reduce health risks and improve quality of life.
* Provide health and wellness education utilizing a multitude of media including group presentations, support group facilitation, creative use of modalities (i.e.
games, quizzes, etc.), newsletter contributions, etc.
* Follow up with employees to ensure that wellness program engagement has been achieved and assess future educational and/or program referral needs.
Health Promotion
* Educate about wellness programs, tools and services
* Raise awareness and create visibility for wellness
* Wellness Events and Campaigns
Clinical Functions/Telemedicine
* Prepping patient for virtual provider
* CLIA waived testing
* Labs
* Input HPI info into the system
* Overall management and day to day operations of the health center
* Biometric Testing
* Vaccine administration
What we expect from you :
* Active and unrestricted RN in GA
* Minimum of 3 or more years clinical experience as an RN a physician's office or hospital setting
* Experience in health education and wellness coaching preferred.
* Demonstrated experience and ability in providing superior Client service to organizations and individuals.
* Positive role model in demonstrating healthy behaviors.
* Proven administrative abilities with strong computer and software application skills.
* Excellent interpersonal skills and the ability to work in a team environment.
* A high energy level and excellent written and oral communication skills are essential.
* Self-directness and the ability succeed in an independent role.
Bonus points for :
* Virtual/telemedicine experience
* Positive role model in demonstrating healthy behaviors.
* Passion for health improvement and patient education.
* Strong computer/technical skills
This Clinical Wellness Nurse will be covering two health centers in Peachtree and Griffin, GA.
Cigna is committed to a healthy work force.
Ne...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2025-07-08 08:21:18
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Are you ready to step into a position that combines your organizational skills, ability to multitask, and unrelenting drive to help others? We're looking for a Medical Assistant to join our fast-paced, customer-focused primary care/adult medicine departments for Evernorth Care Group across the Phoenix Valley.
If you've always wanted to work in the outpatient healthcare setting and enjoy a friendly work environment, we're sure you'll love this position.
Work hours: Typically, Monday-Friday 7 a.m.- 4 p.m.
Responsibilities:
* Ensure day-to-day operations run smoothly in the clinic, use your organizational skills to help manage the health care needs of our varied patent populations.
* Room patients and complete vital signs, enter data in patient charts, assist with in-office procedures, review medications and outreach to patients and providers for the purpose of continuing care.
* Accurately follow all policies and procedures, practice in alignment with the scope of your certification.
* Provide excellent and friendly customer service through all avenues of communication.
* Document your efforts of all the care and information provided to our patients.
* Return patient calls, complete referrals, chart prep and forms management.
* Help answer questions, concerns, and requests, either in person, through our electronic health record system EPIC and patient portal, or by phone.
* Partner with the clinicians, your peers and the patients to meet the needs of the practice.
* Appropriately manage ambiguity, recognize appropriate ways to deal with conflict management.
* Cross train in the Front Office
* All other duties as assigned.
Minimum qualifications Required:
* Graduate of an approved Medical Assistant program or
* Graduate of an unapproved program with successful completion of state certification examination or
* Graduate of a US Armed Forces medical services program.
* Previous experience working in a healthcare environment
* BCLS certification (AHA)
Preferred qualifications:
* 1+ year experience in the outpatient setting
* Bilingual (English/Spanish) skills
* Front office experience.
* Experience working with Microsoft Office and comfortable with data entry into our electronic health record system EPIC
* Excellent customer skills, and care deeply about providing empathetic, quality care to customers
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives.
At The Cigna Group, we're dedicated to improving the health and vitality of those we serve.
Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clien...
....Read more...
Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2025-07-08 08:21:17
