Business Systems & Project Analyst

?url=https%3A%2F%2Fwww.salemfive.com%2Fglobalassets%2FUltipro%2Fsalem-five-career-move-hero-banner.jpg&data=05%7C02%7CKristin.Sutherland%40salemfive.com%7C1d4e011ffcbf47d26f1a08de9bb7815c%7C2815bfb547d446ea9dc98dc120467136%7C0%7C0%7C639119409629926660%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=VyPcpqyjQpoQi%2BQv22%2BrGAphS%2B%2FLFqbkFIEghrgFl2o%3D&reserved=0

Salem Five is a growing regional financial services organization with a rich history of over 170 years.  As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. 

This position requires the ability to work in the Salem, MA office.

Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families.

 

Salem Five believes deeply in supporting the communities in which we reside.

Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA.

We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees.

Come see what we’re all about.  

JOB DUTIES AND RESPONSIBILITIES include, but are not limited to the following:  


* Gather and document business requirements, workflows, and system needs; identify opportunities to improve processes, efficiency, and automation.


* Support the administration, configuration, testing, implementation, and ongoing enhancement of Commercial Lending systems, including the Loan Origination System (LOS), CRM, Core Banking platform, and client portal.


* Serve as a liaison between Commercial Lending and technology partners, troubleshooting system and data issues and coordinating resolution.


* Develop and enhance recurring and ad hoc reports, dashboards, metrics, and analysis to support business, audit, and regulatory needs.


* Analyze operational and financial data to identify trends, risks, exceptions, and opportunities, and translate findings into actionable recommendations.


* Coordinate user acceptance testing, document defects, validate results, and support system releases and implementations.


* Support data quality through validation, reconciliations, exception monitoring, and appropriate controls.


* Represent Commercial Lending on cross-functional projects and independently manage assigned analyses and workstreams.


* Maintain Commercial Lending SharePoint content and provide system training and support to employees and clients.

Education and/or Experience


* Associate's degree or equivalent relevant experience required; Bachelor's degree in business, finance, information systems, analyti...