Move In Coordinator

Baptist Retirement Community
Location: 902 Main Street, San Angelo, TX, 76903
Job Schedule: Full-time

We are seeking a Sales Office Coordinator to join our community who is committed to delivering outstanding service to our residents.

As a Sales Office Coordinator, you will impact the lives of our members and residents through coordinating move-in activities.

Join our team and inspire happiness in the lives of others!

What You'll Do:


* Effectively communicate the community's retirement programs; increase sales to meet established goals and prospect lead base by using a variety of contacts including but not limited to: Baptist Retirement Community residents, in-house events and seminars, and other community programs.


* Conduct community tours for future residents and other visitors; communicate with Sales Counselor, Director of Marketing/Sales, Executive Director, and other team members to assist with community openings and transfer needs within Independent Living.


* Respond to computer generated, telephone inquiries about community and admission requirements; maintain accurate and complete inquiry files in the Marketing and Lead Management Program; and contact prospects by telephone or correspondence to arrange tours or follow up for future admissions.

Conduct tours on a flexible schedule, often meeting prospects outside regular business hours that are convenient for them.


* Manage move-in projects by coordinating with other departments and contractors to deliver expected results and project completion in assigned deadlines.


* Notify Director of Marketing and Sales of any delays or concerns regarding the move-in process and react quickly to resolve business issues that meet customer expectations.


* Complete, review, and obtain appropriate signatures and process admission documents accurately and completely in accordance with company policies and procedures; oversee, monitor and expedite the complete move-in process.


* Assist with special events for prospects, new members, and community organizations on-site.


* Cultivate and maintain on-going schedule of speaking engagements and presentations at local churches, community affairs, and trade or health fairs off-site for the purpose of communicating community programs and residential life.


* Assist with outreach visits to area resources that will provide immediate and future sales for the community; develop and maintain referral databases from area resources and residents; develop and maintain monthly contact with these referral sources.


* Monitor, evaluate, and provide accurate Lead Management reports to the Independent Marketing Director according to established deadlines.

What You'll Bring:


* Bachelor's degree in communications, marketing, or other related fields of study required.


* A minimum of 1-3 years prior related experience with hospital or retirement community admissions is preferred.

Prior related experience in public relat...