Team Leader Senior - AFR

Title: Team Leader Senior AFR

Location: GSC BOG

Key Responsibilities:


* Actively lead the team of AFR Managers in charge, looking for operational excellence through respect and results.


* Measure and control the performance of the program and resources according to the objectives defined during the implementation phase.


* Control the processes within the quality standards and guarantee the compliance with administrative rules.


* Actively participate and maintain an excellent relationship with process owners/ business partners.


* Provide timely feedback for the team in charge.


* Define the processes, KPI (SMART), roles within the programs and find opportunities for improvement according to the needs of the client with the support of OpEx & Transition Manager.


* Analyze and present the capacity utilization of the programs in charge.


* GSConnect usage and accuracy of the information.

Skills / Requirements:


* Professionals in Industrial Engineering, Business Administration, International Business or similar occupations.


* Min 4 years of work experience


* Min 2 Years of experience leading teams.


* Previous experience in project management (Desirable), active leadership, and teamwork.


* High level of English (dialogue, writing, listening).


* High level of Portuguese (Desirable)


* Advanced level of MS Excel and other MS Office tools.


* Teamwork and autonomy