Retail Key Account Manager

At Elanco (NYSE: ELAN) – it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.

At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.

We believe that diversity is the driving force behind innovation, creativity, and overall business success.

Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals’ lives better makes life better – join our team today!

Your Role: Key Account Manager, Retail

As the Key Account Manager, Retail, you will be part of the Australian Commercial team to deliver sustainable revenue and market share growth across nominated retail, veterinary corporate groups, online pet specialty accounts, and wholesalers.

In this role, you’ll be responsible for developing joint business strategies, leading commercial negotiations, and building high-value customer partnerships that position Elanco as the partner of choice in animal health.

Your Responsibilities:


* Strategic Joint Business Planning: Create, negotiate, and execute collaborative Joint Business Plans (JBPs) and commercial trading terms with key retail, corporate veterinary, and e-commerce partners to maximise net sales potential and category growth.


* Commercial & Promotional Excellence: Design, implement, and track margin-accretive promotional calendars aligned with marketing plans—monitoring both sell-in and sell-out/scan data while managing Gross-to-Net (GtN) effectively within budget.


* Category Growth & Portfolio Execution: Translate brand and category strategies into tailored customer growth initiatives, delivering high-impact commercial proposals, business reviews, and brand campaigns across partner networks.


* Cross-Functional & Field Alignment: Partner closely with Marketing, Regional Sales Managers, and Field Sales teams to ensure head-office customer initiatives are effectively executed through field call cycles and in-store merchandising.


* Demand Forecasting & Financial Governance: Deliver accurate sales and accrual forecasts for supply planning, while proactively managing trade spend budgets, claims, customer credits, and invoice reconciliations in line with Elanco governance standards.

What You Need to Succeed (minimum qualifications):


* Education: Bachelor’s Degree in Business, Commerce, Marketing, or a related discipline (or equivalent level of relevant commercial experience)


* Experience: A minimum of 3+ years of progressive commercial experience in Key Account Management, National Account Management, or Senior Business Develop...