Assistant Store Leader

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources.

Perform scheduling, security, maintenance, safety, sanitation, ordering, administration and Human Resource-related duties.

Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum


* High school diploma/GED


* 1 year of experience as department manager, service manager, or in an equivalent role


* Demonstrated experience leading, coaching, and developing associates, including supervisors, managers, and future leaders, to achieve customer service, operational, and business goals in a fast-paced retail environment


* Demonstrated experience using KPIs, metrics, and data insights to identify opportunities, solve problems, and support business decisions


* Proven ability to collaborate across departments and influence others to drive store performance

Desired


* Proven success driving customer experience, sales growth, operational excellence, and talent development


* Experience managing competing priorities while leading teams through change and achieving business objectives


* Strong track record of independently leading strategies that delivered sustained, measurable improvements across multiple areas of store performance



* Assist store manager and associates in the achievement of a favorable customer shopping experience and develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation


* Assist Store Manager in leading teams in planning, implementing and executing merchandising/operating initiatives


* Assist store manager with developing action plans/communications to associates on Associate Insight survey results


* Work with department heads/store associates to identify store opportunities, develop timely solutions and create action plans to ensure plan implementation


* Role model/demand a highest level of customer service and solve associate/customer issues/concerns


* Manage total store operations in store manager's absence


* Achieve/exceed weekly, period, and annual sales, wage budgets and profit budgets, as well as other targeted goals (e.g., safety, shrink)


* Drive sales by working with department managers to produce/maximize sales and profits, reduce shrink and improve each store department's contribution


* Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) and other targeted goals (e.g., safety)


* Analyze/respond to competitive landscape within district/division


* Demonstrate inclusionary leadership; expect inclusive behavior from associates


* Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals and ensure implementation/execution ...