Gr 6 / PG 40 – Enterprise IT - Director, FM Digital Sales – Singapore

Job Posting Title:
Gr 6 / PG 40 – Enterprise IT - Director, FM Digital Sales – Singapore

Job Description



* Role: Enterprise IT - Director, FM Digital Sales


* Reporting to: Youwei Yang


* Country: Singapore


* Pay Grade: Gr 6 / PG 40

Manages segment-specific retail and sales technology platforms and solutions, ensuring trade promotion, retail execution, and customer relationship management capabilities are delivered and operated to meet the segment's commercial and sales performance objectives

In this role, you will:


* Translate segment commercial / sales priorities into technology requirements and delivery commitments



* Deliver and operate segment-specific sales technology platforms (e.g., TPM/TPO, CRM) ensuring platform availability and performance meet the operational requirements of the segment's sales and trade planning cycles



* Configure and localize enterprise sales platforms for segment-specific needs, including market-level trade promotion workflows, retailer-specific integrations, and regional sales execution requirements



* Own segment-level integrations between sales platforms and adjacent enterprise systems (e.g., ERP order-to-cash, supply chain planning), ensuring data accuracy and process continuity across the sales lifecycle



* Represent segment-specific requirements to enterprise platform owners (e.g., VP Supply Chain & R&D Platforms, Head of Data & AI), ensuring global platform roadmaps account for segment commercial use cases



* Govern segment sales technology data quality and security, ensuring trade promotion data, customer master data, and retail execution outputs meet agreed accuracy, timeliness, and enterprise data protection standards



* Track and report segment sales technology performance, providing the Segment CIO with visibility of delivery health, platform utilization, and commercial outcomes enabled by sales technology

To succeed in this role, you will need the following qualifications:


* Experience delivering and operating retail and sales technology platforms (e.g., TPM/TPO, Retail Execution, CRM) at segment or regional level within a CPG or consumer-facing organization



* Understanding of trade promotion, retail execution, and sales planning processes, and how technology platforms enable commercial performance



* Ability to operate in a matrixed structure, balancing segment-specific commercial priorities with enterprise platform standards and governance



* Familiarity with segment retailer landscapes, channel dynamics, and regional sales operating models that shape how sales technology is delivered

Key Measure of Success


* Segment sales platform availability — uptime % and P1/P2 incident count across segment-facing sales platforms (TPM/TPO, Retail Execution, CRM)



* Trade promotion cycle support — % of planned trade promotion cycles technically enabled on schedule against the segment commercial calendar



* Se...