Inside Sales Manager

Location: AMRESIST 2045 Silber Rd, Houston, TX 77055

Position Hours: Onsite M-F, 8 AM- 5 PM

Leverage your in-depth experience as an Inside Sales Manager for an industrial product manufacturer and take your career to new heights with AMRESIST, a leading manufacturer of valves and flow control products.

In this mission-critical role, you will be on the front lines of our customer experience, overseeing everything from product pricing to customer relations to the continued growth and development of our Inside Sales and Customer Support teams.

You will be the trusted partner for our high-profile customers and internal clients, ensuring that their expectations for order fulfillment and quality are not only achieved but exceeded whenever possible.

You will have the opportunity to help shape the future of AMRESIST as you implement processes and procedures that improve the efficiency of our customer support.  This is truly a career-defining opportunity to be part of a dynamic team that is committed to staying at the forefront of our industry.

Essential Job Functions and Responsibilities:  


* Support Technical Inside Sales Reps.

with ongoing training


* Receives telephone requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from customers, original equipment manufacturers, and distributors


* Quotes products and services to customers, outside sales, and enters them into Dynamics 365.


* Enters customer orders into Infor LN (ERP)


* Aids customers and outside sales with the requirements and proper product selection


* Uses a computer & CRT to retrieve customer information, product stock status information, the status of purchase orders, delivery information and to make changes on customer purchase orders.

Ensures that correct codes are used for retrieving and inputting information


* Works closely with production and Inventory Control regarding deliveries of scheduled shipments for non-stock items needed for customer orders.


* Professional, respectful customer communications


* Satisfies customers with technical issues, delivery, expediting, returns and complaints


* Maintains files of active orders and posts activity such as change notices, scheduling changes, partial shipments, and credit changes.


* Prepares paperwork (original purchase order, copies of invoice, and return goods memo) to be given to accounting department for credit or debit to be issued


* Provides occasional on-call or after-hours support on a rotational basis.


* Performs other related duties as assigned.

Qualifications and Core Competencies (Knowledge, Skills & Abilities):


* College degree or High school diploma


* 2 or more years of relevant inside sales experience; 5 years or more preferred.


* Exceptional multitasking and organizational skills


* Basic computer skills (MS Office)


* Excellent written and verbal communication skills

Please Note:
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