Software Engineer II - Observability Engineering

You're ready to gain the skills and experience needed to grow within your role and advance your career - and we have the perfect software engineering opportunity for you.

As a Software Engineer II - Observability Engineer at JPMorganChase within Asset & Wealth Management Technology, you are part of an agile team that works to design and deliver monitoring and observability solutions that enables high-quality telemetry and operational resilience.

As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role.

As an Observability Engineer, you will help design, implement, and optimize observability solutions that provide actionable insights into application health, performance, and operational effectiveness.

You will work closely with software engineers, platform teams, product teams, and technology stakeholders to improve telemetry quality, monitoring coverage, dashboarding, alerting, and operational visibility across Asset & Wealth Management applications.

This role is ideal for an engineer who is passionate about monitoring, telemetry, analytics, automation, cloud technologies, and operational intelligence.

You will contribute to strategic observability initiatives that help engineering teams gain deeper visibility into their platforms while improving reliability, performance, and customer experiences.

Job Responsibilities


* Configure and optimize monitoring, alerting, and event management; reduce alert noise and improve monitoring hygiene, while driving platform adoption and enabling self-service through automation, observability-as-code, integrations, and AI-enabled capabilities.


* Partner with application teams to instrument services and standardize telemetry (metrics, logs, traces, events) and alerting through consistent tagging, patterns, and data quality practices.


* Build and run monitoring/observability solutions across cloud and on-premises environments, improving visibility into system health, business transactions, and customer experience.


* Deliver operational insights via dashboards, visualizations, and analysis to understand user journeys and dependencies, detect performance/service degradation, and accelerate issue identification.


* Executes standard software solution, design, development, and technical troubleshooting


* Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications


* Writes secure and high-quality code using the syntax of at least one programming language with limited guidance


* Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity (e.g., code generation/refactoring, unit test creation, docume...