Deep Clean - Elite Detail

Position Summary The Elite Detail is responsible for detailed and intensive cleaning of hotel guestrooms to maintain established cleanliness, sanitation, appearance, and quality standards.

The position performs comprehensive inspections of guestrooms, furniture, fixtures, bathrooms, carpets, closets, and guestroom equipment; identifies damage or maintenance concerns; and reports or addresses issues within the scope of the position.

Exceptional attention to detail, thoroughness, efficiency, and respect for guest property and privacy are required.

Essential Duties and Responsibilities 1.

Comply with applicable laws, regulations, Hotel policies, procedures, and safety requirements.

2.

Provide professional and courteous service to guests and team members.

3.

Prepare and properly stock the Elite Detail cart with required linens, terry, cleaning supplies, tools, guestroom supplies, and other materials.

4.

Conduct detailed inspections of assigned guestrooms and identify cleanliness deficiencies, damage, defective equipment, missing items, and maintenance concerns.

5.

Document or report identified issues to the Housekeeping Supervisor or appropriate department and perform minor repairs when within the scope of the position.

6.

Deep clean guestrooms, including floors, carpets, furniture, fixtures, vents, blinds, curtains, upholstery, drawers, closets, and other surfaces.

7.

Move furniture as necessary to thoroughly clean and shampoo carpets, including edges, corners, and areas beneath and around furniture.

8.

Remove, handle, and replace guestroom and bathroom linens and terry and properly dispose of waste.

9.

Thoroughly clean and sanitize guest bathrooms, including toilets, sinks, fixtures, faucets, tissue holders, and other surfaces.

10.

Inspect and clean guestroom equipment and amenities, including air conditioning, television, telephone, refrigerator, coffee maker, microwave, iron, ironing board, alarm clock, and related equipment; report malfunctions.

11.

Inspect closets and guestroom furnishings and ensure required items such as hangers and laundry bags are properly stocked.

12.

Inspect and clean lamps, shades, mirrors, furniture, fixtures, and other guestroom components and identify items requiring repair or replacement.

13.

Ensure guestrooms are free of unpleasant odors and meet established Property, Product, and People standards upon completion.

14.

Assist other housekeeping functions, including guestrooms, Laundry, public areas, or Houseperson duties, as operationally needed.

15.

Maintain a clean, organized, and properly stocked work area, cart, equipment, and supplies.

16.

Report safety hazards, damaged property, defective equipment, or other conditions requiring attention.

17.

Protect guest privacy and the confidentiality and security of guest and Company information.

18.

Demonstrate KLECH core values and established guest service standards.

19.

Attend departmental meetings, inspections, and required training.

20.

Be available to work varyin...