Account Supervisor, Health Systems

Client Engagement Cultivate and maintain positive client relationshipsIdentify growth opportunities and develop proposals and budgets with leadershipLead and/or support calls with client and MLR, faculty, and/or content experts regarding content and directionEnsure client expectations are met or exceeded and provide direction to the support team on allaspects of project management, overall project plan, objectives, achievements, and deliverablesProvide strategic and tactical insights to clientsStay updated on client products, industry trends, and market changesLeverage the Petauri core values in all interactions by fostering a culture of leadership, partnership,professionalism, innovation, integrity, accountability and quality Cross-Functional Collaboration Assist team to support the development of new business initiatives, identifying opportunities for organic growthwithin your assigned account (as requested)Manage team communications and project status updatesAct as the lead contact for assigned client projectsReview status/contact reports to client after each client contactServe as a role model for junior account staffSupport client service efforts by handling projects, collaborating with internal teams (project management,creative, etc.) to develop timelines, communicate achievements and identify possible red flags in projectsLead internal meetings across departments and other key personnel to discuss project status as requiredDrive the daily activities of a project by overseeing project scope, changes, and roadblocks within timelines andbudgetsCoordinate strategic and business planning meetings with key stakeholders Financials Manage projects by leveraging approved internal project briefs, proposal templates, and budget toolsDevelop client proposals, budgets and reconciliations and monitor budget including direct and labor costs;checking for out of scope items and hoursPartners with relevant team members to meet financial deliverable dates for estimates, invoices, and budgets Leadership Depending on size of team, potential for management and supervision of colleaguesConduct performance reviews, prepare development plan, and set goals for direct reports as applicableProcessUnderstand and operate within established client and agency processes