Sales Operations Manager

BioLab Holdings, Inc.

and its affiliates companies (the Company) is a biotechnology company committed to raising the standard of caring by developing, manufacturing, and commercializing breakthrough products with patient care in mind.

At the heart of our work is a mission to optimize the standard of wound care through innovations grounded in science, compassion, and collaboration.

We support healthcare distributors, providers, and patients worldwide who share our same initiatives to deliver clinical performance and real-world impact.

Position Summary The Sales Operations Manager drives sales effectiveness, operational excellence, and scalable revenue growth across the commercial organization.

This role partners with field sales, account management, business development, Finance, Marketing, and executive leadership to strengthen forecasting, reporting, territory and account management, customer relationship management systems, incentive compensation administration, and commercial processes.

The Sales Operations Manager translates data into actionable insights andestablishesthe tools, governance, and operating rhythms needed to support informed decision-making and consistent execution.

Essential Functions Partner with commercial leadership to translate business strategy into sales plans, operating priorities, performance measures, and scalable processes.

Lead sales forecasting activities, including pipeline reviews, trend analysis, forecast consolidation, risk identification, and leadership reporting.

Develop andmaintaindashboards, reports, and analyses that provide visibility into revenue attainment, pipeline health, sales productivity, customer activity, and commercial performance.

Administer andoptimizethe Companys CRM platform and related commercial systems, including user access, workflows, fields, reporting, documentation, and data governance.

Establishstandards and routines that support CRM adoption, data accuracy, completeness, andtimelyentry by commercial users.

Support territory design, account segmentation, account assignment, targeting, coverage analysis, and territory effectiveness reviews.

Coordinate the design, administration, documentation, and reconciliation of sales incentive compensation programs with commercial leadership, Finance, and Human Resources.

Prepare incentive compensation calculations and reporting, investigate discrepancies, andhelp ensureaccurateandtimelyoutcomes.

Identifyprocess gaps, inefficiencies, and operational risks; implement improvements that simplify workflows, strengthen controls, and support commercialscale.

Document sales operations processes, policies, business rules, standard operating procedures, and system requirements.

Partner cross-functionallywith Finance, Marketing, Customer Service, Operations, Human Resources, Information Technology, and other teams to align data, processes, and priorities.

Support annual planning, goal setting, quota development, headcount planning, product launches, and o...