Sales Manager - FT Hotel - $35.00 hr.

Job Overview

Develop business through direct sales solicitation for an assigned territory or market segment(s).

 

Prior hotel/hospitality sales experience required. 

At Holiday Inn^® we want our guests to relax and be themselves which means we need team members to:



* Be you – by being natural, professional and personable in the way you are with people 


* Get ready – by taking notice and using your knowledge so that you are prepared for anything


* Show you care – by being thoughtful in the way you welcome and connect with guests


* Take action – by showing initiative, taking ownership and going the extra mile 

Duties and Responsibilities

FINANCIAL RETURNS


* Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded.


* Actively prospect and qualify new business.

 


* Achieve personal and team goals as assigned.


* Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines.

 Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders. 


* May assist in developing and implementing sales plans.

 May also participate in the annual budgeting and planning process.

PEOPLE


* Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients.

 Disseminate sales-related information to other departments as appropriate.


* Arrange and conduct special events, site inspections, and off-site presentations for potential clients.

 Entertain clients in accordance with established company and hotel policies and guidelines.


* Maintain client files and update information daily in accordance with established departmental policies and procedures.

 Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.


* Promote teamwork and quality service through daily communication and coordination with other departments.

 Key departmental contacts include all hotel departments.

 

GUEST EXPERIENCE


* Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets.


* Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.


* Promote teamwork and quality service through daily communication and coordination with other departments.

 Key departmental contacts include all hotel departments.

 


* Interact with outside contacts:


* Guests – to ensure their total satisfaction


* Airlines, wholesalers, corporate accounts, travel agencies, ad agencies, etc.

– to ensure repeat business, follow up on events, and generate new business 


* Other contacts as needed (Professional organi...