Strategic Account Relationship Manager (Remote- Orlando FL)

STRATEGIC ACCOUNT RELATIONSHIP MANAGER - Are you ready to make a difference? School Specialty is dedicated to transforming education for the better.

Our success is fueled by a team of passionate innovators who are committed to making a positive difference in the lives of students.

Are you ready to make an impact? Job Summary: Drives revenue by increasing School Specialty market share and penetration within a geographic territory.

Works primarily via the phone generating new business, as well as maintaining re-order business.

Provides consultative and collaborative approach to understand customer environment and competitive forces to consistently execute on the strategy and exceed customer expectations while gaining market penetration.

Work Location: This is a work-from-home role.

Qualified Applicants must live within the designated territory.

Territory includes: Orlando FL, Jacksonville FL, Miami FL, or Tampa FL.

What youll do: Effectively utilizes an inbound / outbound sales process including, needs-based consultative selling to aid customers in achieving business goals.

Proactively interact with each account on a regular and ongoing basis, utilizing available communication Channels.Research and analyze the strategic business direction and needs of each assigned account to determine how School Specialty can best align itself as a vendor partner for all current and future business needs of the account.Coordinate and lead customer sales activities, and communication between each account to achieve appropriate business solutions, respond to customers purchasing needs and coordinate sales.Collaborates with internal and external stakeholders to resolve escalated issues quickly and effectively, improving both loyalty and sales.Supports the successful execution of service-to-sales (Team Sell) strategy and assures achievement of customer experience objectives.Function independently with limited supervision in performing all job duties and responsibilities including negotiating terms, pricing and contracts of each account.Effectively use OneForce/SalesForce.com to manage time and resources to provide updated information, competitive intelligence, and market trends with our customersDrives and creates a positive, collaborative team selling environment by developing a deep customer understanding of needs and leveraging internal departments to maximize revenue opportunities.Works with aligned sales team including Strategic Account Managers, Strategic Account Reps, Category Sales Managers and Vendors.Ability to overcome objections and effectively deal with customer rejection.Responsible for responding to customer inquiries in a timely manner and following up on all sales leads.Drives continued growth by moving customers to our online order-entry platform.Work directly with customer to assess, describe solutions, define products and create quotes.Responsible for input to sales, profit forecasting overall sales, marketing plans, self-study of products and a...