Dining Room Supervisor - Senior Living

Description:
Dining Room Supervisor - Independent Living


* Status: Full-time


* Schedule: Varied Schedule

Location: Ovation Heartwood Preserve; 470 Maxwell Plaza; Omaha, NE 68154

Apply at www.TeamAvamere.com

Job Summary

A Dining Room Supervisor in a senior living community manages front-of-house dining operations.

They supervise service staff, ensure regulatory compliance, coordinate with kitchen teams, and deliver an exceptional, person-centered dining experience tailored to independent, assisted living, and memory care residents.

This role combines hands-on food service, shift supervision, and compassionate resident interaction, ensuring that menus, dietary restrictions, and safety standards are flawlessly executed.

Essential Duties and Job Responsibilities


* Train dining room servers and hosts on proper etiquette, hospitality, and service standards.


* Create work schedules, assign side-work (e.g., setting tables, vacuuming), and manage shift coverage.


* Conduct performance evaluations, monitor grooming/uniform compliance, and address disciplinary issues when necessary.


* Welcome new residents, assist with seating, and ensure the dining room atmosphere is warm and inviting.


* Coordinate closely with healthcare and dietary teams to ensure meals adhere to prescribed diets, food allergies, and texture modifications (especially critical in memory care).


* Track meal attendance and proactively alert Wellness/Concierge staff if a resident fails to show for a safety check.


* Handle resident complaints tactfully and ensure their culinary preferences are met.


* Plan daily table sections and service flow based on resident meal counts.


* Supervise the pacing and execution of meal services and assist with tray delivery/room service for residents who eat in their apartments.


* Monitor dining supplies (silverware, linens, condiments) and assist in putting away stock or light dishwashing as needed.


* Ensure the dining room complies with state licensing, ADA, OSHA, and local health department regulations.


* Supervise daily and weekly cleaning duties to maintain a spotless, hazard-free environment.


* Ensure the dining room, service stations, and equipment strictly adhere to state health codes and community sanitation standards.


* Monitor food temperatures and safe handling practices during service.


* Manage cleaning schedules and side-work duties for the serving staff.


* Dispose of food and waste in accordance with established policies.


* Other duties assigned are appropriate to the position.

Requirements:
Requirements and Qualifications


* Requires 1-2 years of food service experience, with at least 6-12 months in a supervisory or management role.


* Knowledge of high standards of food service sanitation and safety.


* Requires maintaining high standards of personal hygiene while working, including frequent hand washing and securing hair away from...