Delivery Manager (Total Rewards)

Job Summary:

The Total Rewards Delivery Manager owns the end-to-end delivery, configuration, and optimization of the Oracle Fusion Cloud platform supporting Global Payroll, Benefits, Absence Management, and Workforce Compensation.

This role serves as the primary technology delivery lead for the Total Rewards portfolio, partnering closely with Product Management and Business Leadership to translate strategic priorities into scalable, compliant, and well-governed platform solutions.

This role is a key contributor to Evolve, the organization's multi-year program to transform Total Rewards technology by migrating from legacy PeopleSoft to Oracle Fusion Cloud.

The Delivery Manager partners with business and technology leaders to align delivery priorities with organizational objectives while ensuring quality, schedule, cost, and risk commitments are achieved.

Responsibilities

Essential Functions:


* Own the end-to-end delivery roadmap for Oracle Fusion modules spanning Global Payroll, Benefits, Absence Management, and Workforce Compensation.


* Manage the full delivery lifecycle - requirements gathering, configuration, testing, deployment, and post go-live support - for enhancements and defect resolution.


* Evaluate, test, and implement Oracle quarterly releases, patches, and new features with minimal disruption to business operations.


* Translate business requirements into functional and technical specifications and manage prioritization of the delivery backlog in partnership with Product.


* Serve as the primary technology delivery liaison to Product Management and Business Leadership across Payroll, Benefits, Absence, and Compensation functions.


* Lead governance forums, steering committees, and stakeholder reviews to align on roadmap, risk, and dependencies.


* Act as an escalation point for delivery risks, issues, and cross-team dependencies impacting Total Rewards technology.


* Manage a team led by 2 IS Managers, providing direction, coaching, and performance oversight across the Total Rewards application delivery organization.


* Coordinate with Oracle, systems integrators, and third-party vendors; own vendor SLAs, escalations, and delivery quality.


* Manage vendor integrations, ensuring reliable, secure data exchange between Oracle Fusion and third-party providers.


* Work closely with Platform and Domain Architects to ensure solution designs align with enterprise architecture standards, scalability requirements, and long-term platform strategy.


* Work closely with the Application Managed Services team to monitor performance, triage incidents, and ensure business SLAs are consistently met.


* Maintain delivery documentation, testing protocols, and change management artifacts in support of audit and compliance requirements.


* Identify and drive automation and process optimization opportunities across the Total Rewards technology stack.


* Evaluate and pilot Oracle Fusion's ...