Collections Representative III

Weve been serving Texans for over 70 years, and our mission is bigger than banking.

At Greater Texas | Aggieland Credit Union, we believe in building connections that last with our members, our community, and our team.

Here, youll find more than a job.

Youll find a place where: Relationships matter.

We get to know our members and walk with them through lifes milestones.

Community comes first.

Giving back and making a difference is part of our DNA.

Every role has purpose.

Your work makes an impact far beyond the day-to-day.

If you have a passion for people and want to be part of something meaningful, youll feel right at home with us.

What's in it for you?! Growth & Development: Ongoing training and coaching to expand your skill set and career potential.Exposure to cross-functional projects and strategic initiatives that shape the future of our organization.Opportunities for leadership development and internal career advancement.

Dynamic & Impactful Work Environment: A collaborative workplace where your ideas and expertise help drive innovation and efficiency.Be part of a growing organization that values continuous improvement and fresh perspectives.Engage in meaningful work that directly supports our mission and enhances the member experience.

Full Benefits Package -Enjoy competitive benefits that include: Choices of Medical, Dental, Vision, Life and AD&D Insurance.Optional Critical Illness, Accident, and Hospital Indemnity Benefits.16 hours of paid volunteer timeannually to give back to your community.Monthly accruals of vacation and sick time, plus several paid holidays.401k plan with up to 7% employer matchto help you secure your future.?Tuition reimbursementfor continued education and personal growth.Access to our HQ fitness center and studio.

Supportive & Engaging Workplace Culture: A team-oriented environment where collaboration and innovation thrive.Recognition programs that celebrate achievements and contributions.Regular team-building activities, fun office events, and frequent potlucks.

The Basics of a Collections Representative III: Full-Time, Non-ExemptSchedule: Monday - Friday from 8:00 am to 5:00 pmHybrid Position - After the initial training period, a hybrid work model will become an option.

You will be requested to work 4 days on-site and 1 day remote.Allowing for a blend of remote and onsite work based on performance and departmental needs.Location: Headquarters - Austin, TX About the Role Do you enjoy solving complex problems while helping people get back on track financially? Are you someone who thrives in a fast-paced environment where every conversation makes a difference? As our Collections Representative III, you'll play a key role in protecting the credit union while delivering compassionate, solution-focused service to our members.

You'll manage complex delinquent accounts, negotiate repayment solutions, support repossessions and bankruptcy processes, mentor teammates, and serve as a trusted resource for the Collections...