Economic Support Specialist.

Are you passionate about helping people navigate challenging situations and connect with vital community resources? Join a dedicated team making a meaningful difference in the lives of individuals and families throughout Manitowoc County.

The Human Services Department is seeking a compassionate, detail-oriented, and customer-focused Economic Support Specialist to help residents access important benefits and services.

In this rewarding role, youll guide clients through available programs and provide support that helps strengthen our community.

What Youll Do As an Economic Support Specialist, you will: Meet with clients to gather financial and personal information needed to determine eligibility for public assistance programs.Review and verify documentation to ensure accurate and timely benefit decisions.Provide ongoing case management and conduct eligibility reviews to support continued access to services.Educate clients about available programs, services, and community resources.Connect individuals and families with additional support agencies and resources that can improve their well-being.Maintain accurate records, calculate overpayments when necessary, and assist with case documentation and hearings.

Why Join Our Team? Make a direct impact in your community every dayEnjoy a stable career with opportunities to grow your knowledge and skillsWork alongside supportive professionals dedicated to public serviceGain experience in case management, public assistance programs, and community outreach This position is ideal for someone who enjoys problem-solving, working with people, and making a positive difference through compassionate public service.