Retail Sales Associate - Part Time

The Travel Store Retail Associate provides friendly, knowledgeable service to members and guests while supporting their travel needs.

This role assists customers with product selection, membership services, and maintains an organized and inviting store environment.

As a key representative of AAA, the associate contributes to sales goals and delivers an exceptional in-store experience.

Part Time: 15-18 hrs/wk Compensation: $17.50-$18.50/hr + commission opportunities DUTIES AND RESPONSIBILITIES: Sales and Customer Service Create a warm, welcoming first impression by greeting every guest who enters the Travel Store.

Engage with customers to understand their travel needs and recommend products, services, and solutions that enhance their life or journeys.

Proactively suggest add-on merchandise to help achieve store sales goals.

Capture professional-quality passport photos and ensure all images meet required processing standards.

Maintain a clean, organized, and visually appealing sales floor and stockroom by replenishing merchandise and supporting store presentation standards.

Share the value of AAA Membership and promote the AAA Visa Card as part of a seamless customer experience.

Cash Management Efficiently process purchases, memberships, and payments with accuracy and care.

Support customers with exchanges, refunds, and returns while maintaining AAAs high service standards.

Safeguard store assets by maintaining an accurate cash drawer and completing end-of-day balancing procedures.

Performs other related duties as assigned by management.

QUALIFICATIONS: Minimum of one-year retail sales and/or customer service work experience requiredPrevious cash handling experience requiredIntermediate skills operating Microsoft products, especially Outlook, and proficiency at navigating point of service software to process regular transactions.Exceptional customer service skills required COMPETENCIES: Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Manages difficult or emotional customer situations; Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Professionalism - Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Approaches others in a tactful manner; Reacts well under pressure; Follows through on commitments.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

PHYSICAL DEMANDS AND WORK ENVIRONMENT: Continually required to standContinually required to walkFrequently required to balance, bend, stoop Continually required to talk o...