Sales Operations and Execution Manager

Sales Operations and Execution Manager

Job Description

You’re not the person who will settle for just any role.

Neither are we.

Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference.

Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.

In this role, you’ll help us deliver better care for billions of people around the world.

It starts with YOU. 

The Sales Operations & Execution Manager is responsible for leading day-to-day operational execution across the Canadian business by ensuring strong alignment between Sales and Supply Chain.

This role provides critical visibility to service performance, inventory, and supply risks, enabling teams to maximize fill rates and deliver against customer commitments.

The role partners closely with Customer Development, Sales Planning, and Supply Chain teams to manage execution, resolve issues, and deliver clear, actionable insights to senior leadership.

About You

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

Job responsibilities include:


* Lead end-to-end execution of supply and service performance across the business, ensuring alignment between demand and supply


* Monitor fill rates, cuts, inventory, and allocation risks; identify gaps and drive actions to support service recovery


* Lead issue resolution and escalation management for supply-related risks impacting customer service


* Support forecasting processes by identifying risks, gaps, and accuracy issues, and enabling improved execution


* Own and maintain reporting across service performance, cuts, and operational metrics; translate data into actionable insights for senior leadership


* Support ongoing reporting and tools (e.g., environment scorecards, plan accuracy reporting) to enable visibility and decision-making


* Identify opportunities to improve processes, reporting, and cross-functional coordination across Sales and Supply Chain


* This role will also work closely with the Sr.

Sales Strategy Operations & Execution Manager to support with ad hoc operational priorities, including but not limited to; GS1 and ECC Net, AOP Sampling and Ad Hoc Customer Requests 

To succeed in this role, you will need the following qualifications:


* Bachelor’s degree


* 3+ years of experience in Sales Operations, Supply Chain, or related roles within a CPG environment


* Experience with TPM, forecasting, or reporting tools


* Strong analytical capability with advanced Excel skills and experience working with large data sets


* Ability to translate complex data into clear insights and recommendations


* Strong organizational skills with the ability to manage multiple priorities and deadlines


* Str...