QA Supervisor - Nights

About Us: Trilliant Food & Nutrition is a leading, vertically integrated manufacturer of premium coffees and powdered beverages, proudly headquartered in Little Chute, Wisconsin.

With a legacy rooted in quality, innovation, and service, Trilliant delivers branded and private label solutions across retail, foodservice, and e-commerce channels.

Horseshoe Beverage Company, based in Neenah, WI, is a leading ready-to-drink beverage manufacturer dedicated to delivering an exceptional beverage experience.

By combining industry-leading talent, cutting-edge equipment, and a vertically integrated supply chain, we drive innovation and consistently deliver the highest quality products to our customers--first and fast.

Our brand portfolio includes Victor Allen's®, Dutch Bros® beverages and Nurri™, our better-for-you protein beverage line.

We are passionate about beverages - and about building a team that's just as energized.

We invite you to explore opportunities at Trilliant or Horseshoe, to see if your talents and career aspirations may fit with our openings.

Our Core Values: Position Overview: The Quality Assurance Supervisor is responsible for the daily execution of all food safety and quality processes ensuring they meet company, customer, industry quality certification, and regulatory requirements.

This position is also accountable for managing the lab team and day-to-day activities within the quality function to ensure product quality and food safety.

Hours are 5:30pm - 6:00am on a 2-2-3 schedule.

Responsibilities: Engagement & Involvement Has ownership of communication within quality area and across functions.

Operates as contact and reliable resource for employee and team needs.

This includes timely and meaningful follow-up to all questions, concerns & ideas, and being very visible and approachable in the eyes of the employees.

Involves and engages employees through regular team meetings, process improvement discussions, follow-up on suggestions, and regular communication.

Models a positive, resilient, and results-oriented approach.

Makes sure employees know their opinions count.

Performance Management Ensures clear expectations.

Responsible for effective formal and informal employee coaching, performance management and development.

Provides recognition and praise to encourage positive work behaviors and focus.

Utilizes performance metrics to improve efficiency.

Continually assesses team effectiveness needs and seeks resources to assist in team development.

Review product on hold daily to determine disposition.

Process & Resource Management Responsible for area-specific production process management and improvement activities including identification and communication of opportunity areas, meeting daily quality goals, and identification and execution of planned improvements.

Participates in the production and people scheduling process and adjusts as needed to support operations.

Works with employees to effectively manage holds.

Accountable for...