Digital Product Owner

Job Description:

At Sparklight, a Cable One brand , we keep our customers and associates connected to what matters most.

For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.

We are open to hiring remote if we find the right talent in any of the following states: AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, UT.

What you will do to contribute to the company's success


* Manage an agile backlog by balancing feedback from stakeholders and prioritizing projects based on business needs.

Champion features that best meet our goals.


* Identify and work with our in-house design team to remediate UX/UI bottlenecks that impede conversion rates, ensuring a seamless buy flow funnel from product selection through checkout.


* Implement A/B testing strategies to refine which offers and UX improvements drive the highest lead conversions and add-on revenue.


* Project manages across departments, both business and other software development teams and acts as primary contact, facilitating dialogue with key stakeholders to ensure successful and timely cross-functional project launches.


* Gather requirements and turn them into clear, actionable user stories with the right level of detail for execution by the team.


* Collaborate with developers on technical requirements.


* Utilize product/project management software to track progress and deliverables.


* Analyze product performance with our data analyst and user feedback to inform improvements.


* Ensure alignment with business objectives and customer needs.


* Collaborate with the team to continually improve internal processes.


* Present product updates and recommendations to senior management.


* Stay current on industry trends and best practices in digital product management.

Qualifications


* 5+ years in Product Ownership or Product Management in an Agile software development environment.


* A bachelor's degree in Business Analytics, Information Technology, Project Management, or a related field.


* Proven hands-on experience in software product management/ownership within a technical team.


* Experience with B2C ecommerce, especially lower-funnel shopping cart.


* Strong understanding of web and mobile frameworks


* Understanding of APIs and data sourcing/mapping.


* Understanding of customer journey mapping and workflows.


* Expertise with product/project management software (e.g., Azure DevOps).


* Excellent communication, presentation, organizational, and problem-solving skills.


* Ability to work effectively in a cross-functional fast-paced, dynamic environment.


* Experience in cable/broadband, telecommunications, mobile or fiber to the home industries (nice to have, not required).

Co...