Clinical Coordinator - Crisis Intervention

Make an Impact When It Matters Most
Are you a licensed behavioral health clinician ready to lead a team that shows up for people in their most critical moments? Chimes is seeking a Clinical Coordinator to guide the day-to-day operations of our Crisis Intervention Program - supervising a dedicated team, ensuring best-practice care, and helping clients navigate their path to recovery.This is a chance to blend clinical leadership with hands-on impact: you'll supervise staff, manage program operations, and step in to provide direct client services when needed.

If you thrive in fast-paced environments and are passionate about crisis care, we want to hear from you.
Job Details


* Program: Crisis Intervention Program


* Location: West Reading, PA


* Schedule: Various hours


* Pay Rate: $60,000 /year

What You'll Do


* Lead & Supervise: Oversee clinical and nonclinical staff, provide regular individual and group supervision, conduct performance evaluations, and train staff to excel in their roles.


* Drive Program Excellence: Manage daily operations of the crisis intervention program, ensure services meet licensing, regulatory, and best-practice standards, and maintain full program coverage.


* Support Clients in Crisis: Provide direct services as needed, make prompt referrals to appropriate levels of care, and ensure staff and clients can access community resources when it counts.


* Manage the Business Side: Oversee program budgeting, billing, payroll submissions, and expense tracking in coordination with the Accounting Department.


* Ensure Quality & Compliance: Monitor performance improvement data, respond to client concerns, report incidents promptly, and keep the program audit-ready at all times.


* Collaborate & Represent: Build strong relationships with clients, families, payers, and community partners, and represent Chimes at interagency meetings.

What You Bring
Education & Experience


* Master's degree in a clinical behavioral health discipline


* 3 years of post-degree experience in behavioral health, including 1 year of increasing supervisory responsibility


* Licensure and/or certification strongly preferred

Required Clearances


* Pennsylvania Act 33 Clearance


* Pennsylvania Act 34 Clearance


* Verification of no Medicaid/Medicare exclusion status

Skills That Set You Up for Success


* Strong leadership, organizational, and problem-solving skills


* Excellent written and verbal communication


* Proficiency with Word, Excel, and standard clinical software systems


* A collaborative mindset and genuine commitment to diversity, inclusion, and recovery-oriented care

Why Chimes?
Join a mission-driven organization where your clinical expertise directly shapes better outcomes for individuals in crisis.

You'll have the autonomy to lead your program, the support of a broader clinical network, and the satisfaction of knowing your work helps people find stability whe...