Consultant, Patient Services Salesforce Associate Architect

Join Deloitte as a Consultant, Patient Services Salesforce Associate Architect to help clients redesign sales and service operations, improve customer experiences, and support business transformation initiatives.

In this role, you will contribute to strategy, process design, and technology-enabled implementation efforts across complex client environments.

You will work with cross-functional teams to help turn customer strategies into actionable solutions that drive measurable outcomes.
Recruiting for this role ends on August 31, 2026

Work You'll Do

As a Consultant on the Sales & Service team supporting Patient Services programs, you will;


* Partner with senior architects and delivery teams to translate complex business requirements into scalable Salesforce designs - spanning data model, integration patterns, security architecture, and platform configuration with a focus on Salesforce Life Sciences Cloud.


* You will be responsible for eliciting and documenting technical requirements, drafting technical designs, and proposing technical architecture to support patient services program delivery.

A successful candidate would possess these skills:


* Ability to work independently and collaborate as part of a team


* Effective written and verbal communication skills


* Meticulous attention to detail and quality of work product


* Ability to build and sustain professional relationships


* Ability to lead projects or workstreams


* Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment


* Strong interpersonal skills and professional demeanor


* Ability to meet deadlines

The Team

Our Sales & Services offering drives global customer transformation by designing and implementing innovative sales and service experiences.

We blend strategy, technology, and creativity to solve complex challenges, brining customer strategies to life and creating new markets.

Qualifications

Required:


* 3+ years of consulting and/or industry experience


* 2+ full life-cycle Salesforce implementations


* 2+ years with Heath Cloud or Life Sciences Cloud - Patient Services experience


* 2

* years of Salesforce technical architecture / technical design work on Patience Services experience


* Bachelor's degree in computer science, information systems, or a technology field; or equivalent years of experience.


* Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.


* Limited immigration sponsorship may be available.

Preferred :


* Salesforce certifications


* Expertise in at least two Salesforce clouds: Sales Cloud, Service Cloud, Experience Cloud, Health Cloud, or Life Sciences Cloud (preferred)


* Experience presenting to technical and non-technical audiences


* Experience implementing CRM platforms (SAP CRM, Oracle Sales Cloud, Microsoft Dynamics) or CPQ technologies (BigMachines, Apttus, Cameleon)
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