Senior Experience and Engagement Specialist

Overview: 

As the Senior Experience & Engagement Specialist at Barber National Institute, you will serve as a key Human Resources partner responsible for managing employee relations matters and providing consultative support to leaders across the organization. 

Employee Relations is the primary focus of this role.

You will partner with leaders to address workplace concerns, conduct investigations, coach managers through performance and conduct issues, support corrective action and termination processes, and help mitigate organizational risk while fostering a positive and respectful work environment. 

In addition to employee relations responsibilities, you will support and lead employee engagement, recognition, wellness, and culture initiatives that strengthen the overall employee experience and support organizational effectiveness. 

This is a full-time, salaried exempt hybrid position.

Candidates must reside within driving distance of the Philadelphia metropolitan area and be available for regular in-person meetings, events, and organizational activities as needed.

Hybrid flexibility is available. 

The ideal candidate will have extensive employee relations experience, strong knowledge of employment law and HR best practices, and the ability to confidently coach and influence leaders through complex workplace situations

 

What You'll Bring: 

• Significant employee relations experience, including investigations, conflict resolution, corrective action, performance management, and employee separations 

• Strong knowledge of employment law, HR policies, and workplace compliance practices 

• Experience coaching and advising leaders through sensitive employee situations and difficult conversations 

• Sound judgment, professionalism, and discretion when handling confidential matters 

• Strong relationship-building and communication skills with the ability to influence leaders and stakeholders 

• Experience leading projects, programs, or organizational initiatives that support employee engagement and workplace culture 

• A proactive and solutions-oriented approach to problem-solving and organizational effectiveness 

 

What You'll Have: 

• Bachelor's degree in Human Resources, Organizational Development, Business Administration, Psychology, or a related field required 

• Master's degree preferred 

• 5–7+ years of progressive Human Resources experience with substantial employee relations responsibility 

• Experience supporting leaders in managing employee performance, workplace concerns, investigations, corrective action, and terminations 

• Experience in HR Business Partner, Employee Relations, HR Generalist, Organizational Development, or related HR roles 

• SHRM-CP, SHRM-SCP, or related HR certification preferred 

• Proficiency with Microsoft 365 and HR systems 

 

A Typical Day May Include: 

• Managing employee relations cases and workplace concerns across multiple dep...