Implementation Project Manager

Implementation Project Manager

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.

We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here.

We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Role Summary

Leads a wide range of complex and high-impact implementation projects, ensuring delivery across scope, schedule, cost, quality, and customer satisfaction.

Acts as a trusted advisor to customers and internal stakeholders, influencing project outcomes, shaping delivery strategies, and driving continuous improvement across the organization.

Management Level Definition

Applies advanced subject matter expertise to solve complex business and delivery challenges.

Operates with a high degree of independence and judgment.

Acts as a subject matter expert (SME) in implementation delivery.

Influences project strategy, customer engagement, and operational improvements.

Provides mentorship and guidance to other IPMs and contributes to cross-functional initiatives and organizational direction.

Project Coordination Responsibilities


* Validate site readiness and job scope versus purchased services


* Manage customer relationships to coordinate purchased services


* Coordinate on-site field engineer visits and integrate HPE teams based on deliverables


* Proactively use organizational tools, procedures, and expertise to resolve delivery challenges


* Maintain accurate project updates in PSA, including time tracking, risks, and financial or customer impacts


* Ensure completion of project sign-off documentation and promote customer satisfaction survey completion


* Evaluate unique circumstances, make decisions, and engage appropriate stakeholders


* Lead complex, multi-workstream implementations, including advanced and hybrid IT solutions


* Anticipate risks across technical and operational dimensions and design mitigation strategies


* Act as primary escalation point for complex delivery issues


* Ensure alignment between technical design, delivery execution, and customer expectations


* Drive end-to-end delivery optimization across the project lifecycle

Cross-Functional Responsibilities


* Manage workload distribution and scheduling to balance work-life priorities while meeting organizational goals


* Provi...