(Remote) Technical Product Manager PM/EMR

CareTracker, a division of Harris; is seeking a Technical Product Manager PM/EMR who will be the connective tissue between business stakeholders and the development team.

You bring the what and the desired when.

Engineering brings the how and the when-can.

Your job is to negotiate that gap constantly, make the case with evidence, and keep the organization moving forward even when the answer is not yet.

This is a hands-on Product Owner role and a people manager role.

You will own the backlog, lead a team of Business Analysts, and be accountable for outcomes, not just delivery.

This remote role welcomes candidates anywhere in the US.

Travel is required as needed, approximately once a year.

Preference will be given to candidates who can work in EST timezone.

Salary:

115K - 130K

What your impact will be:

What you will own


* Product direction and roadmap for PM and EMR, with primary depth in PM and RCM.


* The Jira backlog: vision, grooming, prioritization, refinement, and Definition of Ready across all active epics and sprints.


* A team of Business Analysts supporting PM and EMR, including their assignments, development, and performance.


* Revenue cycle outcomes: eligibility, charge capture, claims (837), remits (835), denials, resubmissions, and patient billing.


* Cross-functional alignment with Sales, Support, Professional Services, and customers on what is coming next and why.


* Release readiness in partnership with the Scrum Master, Tech Lead, QA, and Implementation.

What you will do


* Build and maintain deep knowledge of how CareTracker works today, not just the documented behavior, but the real behavior customers depend on.


* Translate customer problems, regulatory drivers, and business goals into a clear, prioritized roadmap that accounts for technical constraints honestly.


* Own the Jira backlog end to end: write epics, stories, and acceptance criteria that engineering can build against without guesswork; keep the board clean, current, and meaningful.


* Run Scrum ceremonies effectively as Product Owner: sprint planning, backlog refinement, sprint review, and retrospectives; bring prepared, prioritized, and well-defined work into every sprint.


* Partner with the Tech Lead on architectural trade-offs, integration design (HL7, FHIR, X12), and legacy modernization decisions.


* Make the case for prioritization with data and customer evidence, up to leadership, across to engineering, and out to stakeholders, and be willing to hear no and come back better.


* Run regular customer and stakeholder conversations to validate problems and pressure-test solutions.


* Define and track success metrics for every initiative, and close the loop on what shipped versus what moved.


* Use AI-assisted workflows to produce documentation, meeting synthesis, backlog artifacts, diagrams, and decision rationale faster and more consistently than traditional approaches, and bring those habi...