Implementation Consultant

Responsibilities


* Applies detailed knowledge of Altera’s products and solutions, including Paragon, within specific domains, functional, or specialty areas to implement and support Altera software at client sites


* Collaborates across Altera teams to help deliver client solutions and successful project outcomes


* Performs all project workplan tasks for assigned role in accordance with contracted project scope


* Performs system configuration tasks and provides system configuration consultation to clients


* Provides workflow consultation and guidance in line with Altera recommendations and best practices


* Identifies, resolves, and/or appropriately escalates system and workflow issues that arise throughout an implementation project


* Provides activation and go-live support


* Meets or exceeds utilization targets set by the organization


* Sets appropriate expectations with clients and manages them throughout the project lifecycle


* Executes all tasks related to a contracted project role independently, with limited support or mentorship as needed


* Provides feedback to appropriate internal organizational groups on software and methodology improvements


* Facilitates the process of defining client expectations by asking key questions that help clients identify and articulate their needs


* Build trust by communicating effectively with clients regarding issues, concerns, and recommendations


* Develops and presents recommendations that address key client objectives

Qualifications

Academic and Professional Qualifications


* Bachelor’s Degree or equivalent work-related experience

Experience


* 4–7 years of relevant work experience


* Advanced knowledge of Altera solutions and Paragon products preferred


* Experience with software implementation, workflow consulting, system configuration, and client support

Travel Requirements


* International travel may be required


* Up to 80% travel may be required

Working Arrangements


* Standard work week or as defined by assignment requirements


* Primarily working in a standard office environment or remotely


* May require after-hours, on-call support, and/or holiday coverage