Commercial Loan Servicing Specialist I

Job Summary:

The Commercial Loan Servicing Specialist I prepares new commercial loans, municipal leases, and participation loans for input into the bank’s loan servicing system.  This position reconciles individual loan closing transactions, participates in a variety of general commercial loan servicing functions and contributes to the support of the department’s group telephone line, and follows-up on internal and external correspondence and phone inquiries.

This position also acts as a Construction Loan Administrator for 1-4 Family Construction loans in the commercial portfolio.

Key Responsibilities / Essential Duties:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 



* Assure that all loan information and essential legal documentation is accurate and complete prior to entry into the core system. 


* Reconcile all transmitted loans, coordinating with the Commercial Documentation Preparation team to resolve any discrepancies.


* Process all commercial loan modifications and ensures timeliness, accuracy, and appropriate follow through.


* Remit participated loan payments to participating banks with appropriate remittance information.


* Retrieve and input all adjustable-rate loan index values, ensuring timeliness and accuracy.


* Balance individual transactions processed throughout the day as well as conduct daily balancing of payment general ledgers.


* Monitor and efficiently funds single-family commercial construction loans. 


* Review and track construction loan documentation.


* Review and track legal loan documents.


* Help serve customers with questions related to the general servicing of their loan, including payment processing/inquiries, history interpretation, interest computations, year-end reporting, payment calculations, adjustable mortgage questions, and auto-draft processing.


* Quote loan payoffs and prepare written confirmations.


* File UCC and vehicle liens when needed to assist Lien Documentation Specialists


* Scan loan documentation when needed to assist Commercial Post-Closing Review Specialists


* Maintain confidentiality and security of sensitive information.


* Adhere to all corporate policies and procedures, Federal and State regulations, and laws.


* Complete all mandatory annual compliance training.


* Follow regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws. 


* Perform other duties and special projects as assigned.

 

Job Requirements:

Education:


* High school diploma or equivalent.

Required:


* 2+ years of data entry and customer service expe...