Inside Sales Representative

Your Job

Koch Glitsch is hiring an Inside Sales Representative to support our Mass Transfer and Mist Elimination businesses.

In this role, you will help drive profitable growth by identifying sales opportunities, developing customer relationships, providing technical support, communicating with urgency, and executing orders efficiently.

You will work closely with Schedulers, Design Engineers, and Project Managers to pursue new opportunities, deliver accurate quotations, and provide outstanding customer service.

Success in this role requires strong attention to detail, critical thinking, collaboration, and ownership of the sales strategy.

Our Team

You will be part of our Latin America Inside Sales team, which plays a key role in generating revenue for our Mass Transfer and Separations business.

We value collaboration, continuous improvement, and customer focus.

Our team works closely with engineering, operations, and outside sales to deliver reliable solutions and exceptional service-grounded in a culture of respect, integrity, humility, and accountability.

What You Will Do

• Identify potential new customers within the assigned territory and establish communication to pursue new opportunities

• Own the quoting to order process, including interpreting engineered drawings to accurately estimate products and prepare quotations

• Prepare, submit, and follow up on customer quotations to ensure responsiveness and alignment with customer expectations

• Evaluate and negotiate commercial pricing and terms to support mutually beneficial agreements

• Enter purchase orders promptly and accurately while ensuring adherence to customer compliance guidelines and internal policies

• Respond to customer inquiries with urgency and professionalism in a fast paced environment

• Collaborate across departments to align on pricing, product specifications, lead times, and delivery schedules

• Build and maintain strong relationships with internal and external customers

• Identify opportunities to grow business through upselling, cross selling, and proactive account management

• Maintain accurate records in CRM systems to support sales forecasting and reporting

• Support continuous improvement initiatives that enhance customer experience and internal efficiency

Must have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship

Who You Are (Basic Qualifications)

• Bachelor's degree in engineering or equivalent technical experience in mass transfer, separations, or related industrial equipment

• Ability to interpret technical drawings, specifications, or process diagrams to support quoting and order execution

• Experience using CRM and ERP systems (e.g., Salesforce, LN, PLM) along with standard business tools (Microsoft Office)

• Ability to communicate and collaborate effectively in a cross functional, fast paced environment, including being bilin...