Operations Agent

Lynden Logistics is looking for an Operations Agent to join our Domestic Operations team in Honolulu, HI.

As our Operations Agent, you’ll support the full life cycle of our freight shipping services – from price quoting to final delivery. This is a safety sensitive position. 

Pay Range: $20-$28 per hour 

Position Schedule: Monday - Friday | 7:00 AM - 4:00 PM 

What you’ll be doing: 



* Process shipment documentation such as bill of ladings (BOLs), delivery manifests, and safety data sheets.  



* Track and trace shipments and enter delivery reporting updates into our operational system 



* Support timely client and vendor billing/collections operations 



* Assess, analyze, and problem solve complex, gray-area shipping situations while meeting company and customer expectations  



* Provide outstanding, friendly service through daily communication with internal and external customers 



* Maintain compliance with HAZMAT, IATA, and DOT regulations, SOPs, and company standards  



* Support our warehouse operations by loading, unloading, and staging freight as needed 

Benefits you can look forward to: 

Discretionary Bonus Program – Additional bonuses paid out depending on job and company performance 

Healthcare – Medical, dental and vision plans with employee contributions as low as $5 for you and your family 

Paid Time Off – 17 days paid time off, PTO days increase with years of service 

Holidays – 6 paid holidays and 2 floating holidays                                                   

Retirement Plan – 401K with up to 50% of the first 6% contributed matched Tuition

Tuition Reimbursement Program – Up to 50% of educational expenses reimbursed after 1 year of service

Extras – Life Insurance, Health and Wellness Program, Accidental Death & Dismemberment Insurance, Long Term Disability Coverage and Employee Assistance Program at no cost to you!  

To succeed in this role, you’ll need these skills: 



* Previous experience with HAZMAT, IATA, and DOT regulations 



* Excellent communication and customer service skills 



* High attention to detail and accuracy in data entry and documentation 



* Proficiency with Microsoft Office and a willingness to learn new operational systems  



* Strong mathematical aptitude for pricing, weights, and measurements 



* Ability to read and interpret tariffs, procedures, and operational documents 

And these qualifications: 



* High school diploma or equivalent  



* 1-3 years of logistics and operations experience 



* Ability to obtain a TSA badge 

Extra credit if you have: 



* Experience working with Hawaii trade lanes  



* Familiarity with specialized cargo (hazardous, oversized, or overweight freight)  

We personally review all candidates and promise to respond to applications within 5 business days of applying.

Apply now and help us keep the world moving!