Scheduler/Receptionist

General Purpose

The primary purpose of your job position is to ensure adequate and appropriate staffing of the facility nursing department to meet the needs of the residents based on budget, census, and as may be directed by facility administration.

Essential Duties

Every effort has been made to identify the essential functions of this position.

However, it in no way states or implies that these are the only duties you will be required to perform.

The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.

Administrative Functions

• Assist Maintain a current listing of all resident care employee phone numbers.

• Update business office with current posting of all department managers' phone numbers.

• Maintain daily tardy and absenteeism calendars.

• Report to Director of Nursing Services (DNS) all employees with excess tardiness or absenteeism in accordance with facility policy.

• Work with Human Resource Director and DNS when scheduling modified work duty employees in accordance with work restrictions and facility policy.

• Complete in timely fashion necessary nursing department employee records upon hiring, job reclassification and discharge.

• Assist employees in accurate completion of forms (i.e., leave and day off requests, time cards, etc.) pertinent to scheduling and staffing.

• Complete monthly nursing schedule coordinating requests to ensure appropriate coverage of units.

• Complete and post work sheets/time schedules.

Coordinate variances with the DNS.

• Assist in completion and filing of designated reports in accordance with established policies and procedures.

• Perform miscellaneous duties pertaining to staffing and assist nursing supervisory personnel as necessary.

• Answer employee calls regarding staffing/scheduling functions.

Prepare written correspondence as necessary.

• Answer applicant calls regarding position availability and coordinate interviews as deemed appropriate.

• Ensure newly hired nursing staff has time cards and schedules prior to orientation date.

• Assist in obtaining nursing care staff information needed for daily posting requirements.

• Consult with nursing department staff and supervisors concerning the staffing/scheduling needs: to assist in elimination/correction of problem areas, and/or improvement of services.

• Make written/oral reports/recommendations to the DNS concerning staffing and scheduling issues.

• Develop and maintain a good working rapport with interdepartmental personnel, as well as other departments within the facility.

• Ensure administrative functions are carried out promptly for an efficient operation.

• Assist in standardizing the methods in which work will be accomplished.

• Review complaints and grievances pertinent to scheduling and staffing.

Make necessary oral/written reports to the DNS.

• Other related duties ...