Analyst, Quality

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital.

Together, we’re advancing medicine and delivering the best care experience for our patients and community!

Interested in this position? Apply online and create a personal candidate account!

Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.

To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.

Time Type:
Full time

Department:
Quality

All Locations:
10 Gove Street – Taylor Building, 151 Orleans Street, 20 Maverick Square – Cradock Building, 300 Ocean Avenue – Revere, 79 Paris Street

Position Summary:
NeighborHealth is seeking an experienced Quality analyst.

This role is ideal for a professional with deep expertise in data management, EMR (Epic) reporting, dashboard build and management, data analysis, and Quality/Process improvement, with an ability to work collaboratively in cross-functional teams and translate data into actionable steps.

The Quality Analyst plays a key role in advancing the health center’s strategic projects on quality, population health, and performance improvement.

This position is responsible for collecting, validating, analyzing, and reporting clinical and operational data to support organizational priorities.

Working closely with senior leadership, the analyst produces dashboards, supports UDS and regulatory reporting, and provides actionable insights that drive improvements in patient outcomes and overall performance.

The successful candidate will be able to perform the following responsibilities:

Quality Measurement & Reporting


* Develop, maintain, and analyze quality performance reports including UDS, HEDIS, PCMH, CMS, and internal quality measures.


* Extract, validate, and manage data from Epic using Reporting Workbench and other internal reporting tools.

What You’ll Bring


* Bachelor’s degree in Public Health, Healthcare Administration, Data Analytics, or related field.


* 1–3 years of experience in healthcare quality, data analysis, or population health.


* Strong proficiency in Microsoft Excel.


* Experience with data visualization (charts, graphs, dashboards).


* Familiarity with quality improvement methodologies.


* Knowledge of SQL.


* Experience with Epic Reporting Workbench, Slicer Dicer, or other Epic reporting tools.


* Understanding of UDS, HEDIS, PCMH, and other clinical quality metrics.

Preferred


* Epic Cogito cert...