Delivery Manager-AI Strategy & Enablement

Job Summary:

The Sr.

Delivery Manager – AI Strategy & Enablement will serve as the leader for AI transformation, responsible for defining and executing a unified AI strategy that accelerates innovation, ensures governance, and delivers measurable business outcomes.

This role will establish the operating model, frameworks, and infrastructure required to scale AI responsibly across Connected and Shared Services.

Acting as a strategic advisor and execution leader, the Group Manager will drive adoption, optimize delivery, and position the organization for the next phase of AI maturity.

Responsibilities

Essential Functions:

AI Strategy: Develop and own the AI vision, roadmap, and prioritization model aligned with business objectives and technology strategy.

Governance & Risk Management: Establish AI governance frameworks to ensure compliance, ethical use, and risk mitigation across all AI initiatives.

Operational Excellence: Implement AI/ML Ops practices for production-grade, scalable agentic workloads, reducing technical debt and accelerating delivery.

Enablement & Capability Building: Design and lead AI literacy programs, training, and enablement initiatives to upskill teams and foster a culture of innovation.

Cross-Functional Leadership: Partner with senior executives across Product, Technology, and Business units to align AI initiatives with enterprise priorities.

Efficiency & ROI: Drive reuse of AI agents, workflows, and automation to maximize return on investment and reduce operational costs.

Innovation Acceleration: Identify and prioritize high-value AI use cases that unlock new business models and competitive advantage.

Supervisory or Management Responsibility:

Leader Mindset: Serve as a catalyst for leadership growth by coaching emerging leaders, fostering adaptive thinking, and guiding individuals in shaping their development agendas to embrace greater complexity and enterprise impact.

Team Development & Accountability: Drive high-performing team culture by mentoring team members, removing organizational barriers, and leveraging resources to enhance delivery capacity.

Hold teams accountable for commitments while enabling collaboration and innovation.

Empowerment & Engagement: Promote a culture of empowerment where every team member is fully engaged, contributing meaningfully to strategic initiatives.

Ensure sustainable work practices that balance speed, quality, and employee well-being.

Talent Management: Provide full management responsibility for teams, including hiring, succession planning, leadership development, and performance accountability.

Build a pipeline of AI talent to support long-term organizational growth.

Budget Responsibility:


* Develops and manages budget


* Produces monthly forecasts


* Approves operational expenditures


* Determines variance of actual to forecast and takes action to correct/explain variances


* Plans capacity fluctuations based on roadmap of features


* Ensure ...