Account Manager

The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company’s unwavering commitment to its mission, Safeguarding Global Health®.

Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry.

With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year.

Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality.

We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 9 of the top 10 pharmaceutical companies.

Account Manager

This position reports to Strategic Sales Director Food/Commercial and interfaces with customers, company managers & staff.   This position requires a high energy self- starter who can work independently, is company oriented and committed for growth strategies, customer retention, and continuous customer engagement. 

Exposures: CRM Sales Management Tool, E1 system, customer pricing and term details, contracts.

Responsibilities


* Sales background in food or commercial products with 3+ years’ experience, managing 50+ accounts.
+ Responsible for $20+ million in sales revenue.
+ Screening of all non-medical leads to determine who will manage the account. 


* Existing Accounts:
+ Implementation of all agreements.
+ Renewal of existing agreements
+ Review and approve quarter price increases margins determine necessary price increases.
+ Review monthly/weekly volumes to determine any customer issue that impacts year end results. 


* Provide an evaluation of customer issues and propose dose resolutions to the director. 
+ Analyzing data for the Director
+ Seeking legal approval of various contracts
+ Provide direct support to the Director regarding customer satisfaction and complaints.


* Regulations:
+ Must be able to determine the applications of FDA regulations for the sterilization of food/ packaging/animal food/ pet treats/ protecting company liability.


* Market Activities:
+ Regularly monitor the customer base to determine market trends.
+ Monitor FDA recalls, FDA approvals, and FDA petitions.
+ Provide industry intel to the Director.
+ Back up sales support for when the Director is travelling or on vacation.
+ Prepare PowerPoint presentations to share with the Director that will help improve results. 

Required Qualifications


* 3-years+ knowledge of food/beverage/pet/packaging industries.


* Consistent results regarding increasing sales.


* Good presentation skills.


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