Service Order Administrator

Join our dynamic team as an Order Management Coordinator and be at the heart of delivering exceptional service experiences to our valued customers!

What will you do:


* Create and manage service orders and contracts in Enterprise Resources Planning and Bridge Field Services systems, ensuring accurate documentation of customer requirements


* Coordinate end-to-end flow business operations, from order booking to completion, while maintaining optimal gross margin control


* Orchestrate customer interventions by efficiently planning technician schedules and managing parts/tools availability


* Drive seamless coordination between Services Front Office and Back Office operations


* Monitor service quality metrics and customer satisfaction levels while supporting local workshop repair operations

What will make you successful:


* Strong organizational skills with keen attention to detail in managing service orders and documentation


* Proficiency in ERP systems and service management tools


* Excellent coordination and communication abilities to work effectively with multiple stakeholders


* Analytical mindset with focus on process efficiency and quality control


* Customer-centric approach with problem-solving capabilities

What's in it for you:


* Opportunity to develop expertise in service operations management


* Dynamic work environment with exposure to diverse customer requirements


* Clear path for professional growth and skill development


* Collaborative team setting with supportive learning culture


* Chance to make a direct impact on customer satisfaction and business success

Let us learn about you! Apply today.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters.

At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success.

We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play.

It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization.

We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us.

This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, ever...